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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,315 reviews
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for several months and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good but the installation it wasn’t good there were two teams the first it was good but the second bad I have complaints I want to speak with somebody in person

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    go with a different brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is a piece of junk. When the installer put it in he noticed it didnt snap in right, and suggested I go to besbuy to see if others did. Upon going there the floor models were all tight, and the associate suggested just taking one, and trying it. It worked well for the first 3 or so times I had to take it out to empty ice, but is now not snapping in right again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommended Excellent customer Service We want to thank Rosendo and his manager and team at Best Buy in San Carlos, California

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks sleek, roomy, and delivers ice/cold water as is. only downside is the water has an aftertaste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room, large freezer and love the pull out drawer in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was looking for! Looks great, plenty of room, quite and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge except for the finger prints on the front. But that’s par for the course with stainless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE - Save yourself the headache

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GARBAGE! Purchase this August 29th and it was delivered in September. 3 months later it quits working. Wasn’t stressed Bc I bought the extended warranty. It was still under the manufactures warranty so should be easy right? Wrong, 6 weeks later and 4 technicians later they’re still passing the buck and prolonging this process. I’m furious!!!!!! Technicians says parts aren’t available but SAMSUNG won’t do anything Bc they aren’t writing in repairable on the ticket. Exactly how long am I supposed to wait?????? I have been extremely patient and understanding that there is a process they have to follow but I will never buy Samsung again after an experience like this. Hope this is enough to make you think twice about buying from them because God forbid it stops working they would rather pay 4 technicians $250 service calls than take back their piece of Junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142942703. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good goood good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product . Must buy. We dont have problems.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Black Stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator in the black stainless steel. I used my birthday 10% off and it made it very great purchase since all appliances are super expensive now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than what we had. The french door really lets you utilize all the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large storage capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time that I have used it, I have noticed that my vegetables stay fresh longer. It has a large storage capacity. I like .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french door refrigerator with bottom freezer. Plenty of room. No issues with water and ice in the door. Bought on sale good pricing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Newappliance, congratulations on your new Samsung Refrigerator. I am glad to hear you are loving the space of the unit. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The water dispenser had me worried initially that it was going to drip, but it just needed to be broken in and works great now.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new black stainless steel Samsun 3-door French Door refrigerator. The installers were very professional when removing our old refrigerator and installing the new one. Initially there was a very slow leak from the external water dispenser, but that stopped within a few hours. We have absolutely no problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VMACK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator we love it so much and I wouldn't change it for nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and great price, love it, plenty of compartments for all the needs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was excellent The refrigerator for the money is an excellent value

    I would recommend this to a friend