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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,314 reviews
  • Rated 4 out of 5 stars

    Capacity is spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelf space is perfect for large trays. The only thing it's lacking is a courtesy light near the water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was excellent The refrigerator for the money is an excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product ever very good fridge and hood functioning for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very spacious.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the frig overall, but minor scratch when delivered and not in a box. As far a finger print resistant, not totally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don;t like to review purchases right away. we had the fridge a little over one year. still very happy with purchase! very well designed. great configuration and features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there zzz43, I want to congratulate you on your new Samsung Refrigerator and really appreciate you sharing your customer experience. We are excited to know that you are happy with your purchase and glad to have you a part of our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Sld42

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a dent. The refrigerator works great. Waiting for my gift certificate to override the dent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was extremely helpful. She was very professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and it fit perfectly in the spot for the two of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this frig better than I anticipated. I just don't like that the bottom drawer doesn't come out that far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommended Excellent customer Service We want to thank Rosendo and his manager and team at Best Buy in San Carlos, California

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator up sell!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did a great job with recommending & helping with the purchasebof my samsung french door refrigerator & sold me a stove to match. Great up selling Matt!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Problems in the first week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for one week and ice maker is already broken and needs to be replaced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Refrigerator. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142823275. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Only downside I see is - limited adjustable slot heights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I like it Samsung 27 cu refrigerator with external water and ice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    reliable and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks sleek, roomy, and delivers ice/cold water as is. only downside is the water has an aftertaste

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was looking for! Looks great, plenty of room, quite and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large storage capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time that I have used it, I have noticed that my vegetables stay fresh longer. It has a large storage capacity. I like .

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    go with a different brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is a piece of junk. When the installer put it in he noticed it didnt snap in right, and suggested I go to besbuy to see if others did. Upon going there the floor models were all tight, and the associate suggested just taking one, and trying it. It worked well for the first 3 or so times I had to take it out to empty ice, but is now not snapping in right again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Grande

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitting all the you can buy of food extra room for everting love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and it was at avery good price sales person very helpful

    I would recommend this to a friend