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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,315 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and it was at avery good price sales person very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. I had wanted stainless steel but the model I wanted wasn't immediately available so I got black stainless. So happy I did. It looks great. I gave it 4 stars only because I haven't had it long enough to judge reliability.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there jojo, congratulations on your new Samsung Refrigerator. We appreciate the great feedback and are happy to welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Satisfied customer w/some reservations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our Samsung refrigerator however a bit disappointed with the ice dispenser as the ice crusher is very slow and seems to have a limited capacity (maybe it is reloading?) to crush perhaps 6 ice cubes at a time and then need to wait a few minutes before using again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate your review of your overall experience with the ice dispenser of your Samsung refrigerator, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung refrigerator has ice dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144960549) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge a few months now and am very pleased. The finish doesn’t show finger prints just like it said.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent, the service was slightly frustrating but overall happy with the fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good this team I like it I want suggest my friend too

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung French Door Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit as our down stairs overflow refrigerator. We use this for extra space during the holidays, and to save trips up to the main floor while watching movies. Great refrigerator for the money. Everything works as expected. The only thing negative is the top shelf does not open up for tall bottles like our main fefigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bougie Yet Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love my refrigerator! It gives a very Bougie look to my home and I love Bougie things! It’s a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerated ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because is working properly and it has been working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family! The flexible shelves makes storing food easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this..this is exactly what i looking for..ofcourse I would recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung kitchen suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy had the Samsung appliances I wanted at such incredible prices. Bought the entire kitchen suite with installation & haul away was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with it. Good interior layout for lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. This is my first French door refrigerator and I love it. The finish is really good too and goes good with any color applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying it. Great purchases for today and tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    House fridge to replace an older model. Fit perfectly and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for big events and BBQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the house and I can never go back to a regualr fridge. So many temperature options and customization, it helps keep things ready for any occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so great deal and good product..I really like Samsung products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel support were good and efficient. Will recommend this to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung is a great refrigerator .and Best Buy delivered it on time and did a great job .

    I would recommend this to a friend