Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy & love the black stainless, along w/professional delivery....
I would recommend this to a friendAll’s good for now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator seems fine after a few weeks. What really matters is how it is in a few years!
I would recommend this to a friendGood value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money, satisfied with the purchase
I would recommend this to a friendSamsung 27 cu ft refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sales team and a fantastic product. I will be a life time customer.
I would recommend this to a friendGreat fridge for big events and BBQ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for the house and I can never go back to a regualr fridge. So many temperature options and customization, it helps keep things ready for any occasion.
I would recommend this to a friend- Pros mentioned:Space
Excellent fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Cools and freezes great. Very spacious.
I would recommend this to a friend Great fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this fridge with a very good discount and it is absolutely wonderful. I’ve only had it for about a month, but loving it so far.
I would recommend this to a friendReplacement fridge works better than the 1st one d
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the 1st fridge replaced with the new one and it works great.
I would recommend this to a friendOverdue Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs and what I was looking for in a fridge.
I would recommend this to a friendSleek Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great French-door refrigerator with ice and water maker. Black stainless steel is sleek.
I would recommend this to a friend- Pros mentioned:Space
Elegant spacious french door Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very an elegant looking fridge,the pictures on the website does not do it justice.So far we have not had any issues.I am still waiting for a water line to be 8nstalled so we can use the filtered water and ice maker.What i really like is all the space it has and the french doors.I am really glad i purchased this fridge.
I would recommend this to a friend Nice Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic home refrigerator and does a nice job producing plenty of ice. Easily one of the nicer fridge's that we have ever owned. It cleans very easy.
I would recommend this to a friendSamsung refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung refrigerator good product o Love how it keeps fruits fresh
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this Samsung refrigerator. it is not fully finger print resistant as you can still see finger prints. However they will wipe away very easy
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have enough compartments in freezer. Lack of shelf adjustments in fridge.
No, I would not recommend this to a friendSamsung - 27 cu ft raiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with the equipment, model, performance and everything.
I would recommend this to a friend- Cons mentioned:Ice maker
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser does not have a light built into it. Ice comes out way too slow. Water will leak from the water dispenser occasionally. Not a fan of this fridge at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate your experience with the fridge. Let us go ahead and get you tips and tricks to maximize the potential of the fridge.
A few factors can cause an ice maker not to work. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see the water is at the bottom of the compartment, below the vegetable or crisper drawers.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145592497) to help our team pull up your information when you message us.
Have a great day.
^Charles
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and value. Really like the way I can change the positions of all the shelves
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have enjoyed our new fridge. No complaints and it wasn’t counter depth but fit perfectly in our kitchen
I would recommend this to a friendNice fridge for decent price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and works well for our household. I feel that I got a good deal on the fridge. I would recommend it and I also recommend buying the warranty.
I would recommend this to a friend