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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,314 reviews
  • Rated 5 out of 5 stars

    So far after 2 weeks it's a great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to say that all the sales associates and the delivery service people were outstanding. After a couple of weeks everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent fridge, lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, nice layout on the interior. Exterior is no frills fingerprint free finish. Exactly what we were looking for. Delivery was great. The guys delivering took the doors off pretty easily to get some additional clearance then reassembled quickly. Best Buy always does well with customer service as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Do your research

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been nothing but problems. Bought in February of 2021 and ice maker has now gone out twice. It has a motor that is going out so now it’s loud. Samsung support is not helpful and wants to charge you for everything. The manufacturer warranty is worthless. If you buy this you better get Best Buy’s warranty, but do yourself a favor and buy a fridge from a company that focuses on appliances… it will save you money in the long run.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Allow us to assist you with the ice maker, HunterZ.

      Please follow along with this useful guide as it explains the noises coming from the fridge.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      We would love to speak to you directly regarding the ice maker motor to have it inspected here on our end.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145926653, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard so much about Samsung having problems with parts. So far I think the refrigerator is terrific. We did purchase the 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, the water, and ice dispenser is wonderful. The size of rhe freezer is nice and big.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there saralil, congratulations on your new Samsung Refrigerator and thank you for taking the time to share your review. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great price and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect for new home. Wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the the delivery very polite and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung27cu.ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, it has everything that i need and more. Great purchase for any refrigerator of its kind and brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the refrigerator. Good quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice. Nice refrigerator for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to have a display light when you suppress for water or ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Samsung I had for 19 years. This is the new version, hope it does as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance,but this is not our unit, we had to choose a LG unit because salesman didnt measurements correct the first time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color as well as the design and excellent storage capacity,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s spacious enough for my big family!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Water dispenser needs to be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and freezer are nice but the water dispenser leaves something to be desired. The water dispenser drips and so there is always water running down the front of the fridge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 cu ft Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was installed ahead of schedule, without any problems and is working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was an excellent choice. The finish on the outside looks awesome and it has enough room for everything you need in a fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Convenient and big. However the ice machine is not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung French door fridge. Best Buy did a great job with the install, and very knowledgeable in store.

    I would recommend this to a friend