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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,315 reviews
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to have a display light when you suppress for water or ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal at Best Buy Outlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this fridge from best buy outlet. such a great deal and samsung brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly professional installation. Easy to order online with necessary attachments suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery drives where cery professionals and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was an excellent choice. The finish on the outside looks awesome and it has enough room for everything you need in a fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Convenient and big. However the ice machine is not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW - what a great appliance. Looks great, cools quickly when you plug it in and has all the latest and greatest features. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the refrigerator. Good quality for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good had to put the handle back on but other than that is working fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung French door fridge. Best Buy did a great job with the install, and very knowledgeable in store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really liked the refrigerator at first sight. At the time for delivery the delivery people only delivered a freezer and not the refrigerator. Which both items were to be delivered the same day. The following day then the refrigerator was finally delivered later that day refrigerator was making a weird noise. Couple of days later we noticed refrigerator stopped cooling. Had to go back to purchase another one. Which should arrive until December 16th. Let see how that one turns out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We completely understand what you are going through with your fridge. We are here to assist you with it.

      We recommend checking the resources below for the steps to check when the refrigerator is not cooling and to determine the noise coming from your fridge. Please watch the video and kindly click on the embedded words for additional information.

      Refrigerator, Freezer, or FlexZone is not cooling enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01001029/

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146545552), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Samsung 27 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Samsung I had for 19 years. This is the new version, hope it does as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice an specious refrigerator and bottom freezer comes with 2 compartment, which is so nice for variation of frozen foods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first delivery was a dud and wouldn't cool, but the replacement has been great. It started cooling immediately and we've had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great double door refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this purchase. I love the two options of ice. The temperature is great! I love the double doors and the freezer is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 cu ft Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was installed ahead of schedule, without any problems and is working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller is very attentive and the shipping is very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product after my Refrigerator quit working and it's everything I wanted in a Fridge, Icemaker, Water Despenser.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Water dispenser needs to be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and freezer are nice but the water dispenser leaves something to be desired. The water dispenser drips and so there is always water running down the front of the fridge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease of use but ice dispenser is slow

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Maabro,I would like to congratulate you on your new Samsung Refrigerator. I would like to forward your design concerns to our design team for future products. We welcome you to our Samsung family. ^Brad Samsung