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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,315 reviews
  • Rated 5 out of 5 stars

    would recommend this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color as well as the design and excellent storage capacity,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for families

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two little kids, this fridge holds SO MUCH and doesn't look like a mess on the outside. It's beautiful and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fridge! Samsung makes great products. I usually buy all Samsung TVs and other appliances

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Do your research

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been nothing but problems. Bought in February of 2021 and ice maker has now gone out twice. It has a motor that is going out so now it’s loud. Samsung support is not helpful and wants to charge you for everything. The manufacturer warranty is worthless. If you buy this you better get Best Buy’s warranty, but do yourself a favor and buy a fridge from a company that focuses on appliances… it will save you money in the long run.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Allow us to assist you with the ice maker, HunterZ.

      Please follow along with this useful guide as it explains the noises coming from the fridge.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      We would love to speak to you directly regarding the ice maker motor to have it inspected here on our end.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145926653, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great price and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect for new home. Wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO COMPARASION STAY AWAY FROM SAMSUNG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went thru 2 Samsung refrigerators switched 2 LG love it. I love Samsung dishwashers and TVs but stay away from their refrigerators

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the the delivery very polite and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice. Nice refrigerator for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All moved in and I love the double doors on top! The freezer holds more than I thought it would. Easy to clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and looks good and after comparing pricing, Best Buy was the cheapest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 12 year old Samsung refrigerator with this model. Had good luck with the last one and the LG models had terrible reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it bought it from in store stated 35 inches wide and it was a little larger so was a tight fit but I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge, however...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed some people comment that a chemical smell comes from the refrigerator. It happened with mine as well. The odor is strongest when the compressor turns on to cool the fridge. I called multiple times and was essentially told tough luck

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you might be experiencing some issues with your refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142485733. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s spacious enough for my big family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size for my family.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. I do miss the front shelf in the freezer though. And the many different shelf adjustments in the previous fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my refrigerator for about 4 weeks now and I love everything about it. Best one I've ever had and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good looking. Only the thing I don't like is the filtered water is cold. So I can not drink the filtered water directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much please and happy with this refrigerator. Jo complaints, works good. Looks very nice in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. They got the fridge to my house within 2 days. Showed up on time and were nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product would reccommend to family and friend and neighbors

    I would recommend this to a friend