Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality. I’d recommend this refrigerator to anyone
I would recommend this to a friendExcellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very much please and happy with this refrigerator. Jo complaints, works good. Looks very nice in my kitchen.
I would recommend this to a friendWife likes it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy Wife Happy Life she loves it, so far so good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there David, I am so glad to hear your Samsung Refrigerator is working well, We appreciate the feedback. Thank you for being a part of our Samsung Community. ^Brad
Nice fridge, however...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noticed some people comment that a chemical smell comes from the refrigerator. It happened with mine as well. The odor is strongest when the compressor turns on to cool the fridge. I called multiple times and was essentially told tough luck
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you might be experiencing some issues with your refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142485733. We thank you for being a part of the Samsung family. ^Brad
Great refrigerator.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our 12 year old Samsung refrigerator with this model. Had good luck with the last one and the LG models had terrible reviews.
I would recommend this to a friendms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product would reccommend to family and friend and neighbors
I would recommend this to a friendGreat refrigerator!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for about 4 weeks now and I love everything about it. Best one I've ever had and I highly recommend it.
I would recommend this to a friendIts good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good looking. Only the thing I don't like is the filtered water is cold. So I can not drink the filtered water directly.
I would recommend this to a friendGood size for my family.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. I do miss the front shelf in the freezer though. And the many different shelf adjustments in the previous fridge.
I would recommend this to a friendNice but needs better shelf configuration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelf placement and it’s adjustability could be better.
I would recommend this to a friendGet what you expect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and service through Best Buy. Best Buy was our choice over the other box stores for price and availibility.
I would recommend this to a friendHome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator and the price was just right for us in our new home.
I would recommend this to a friendBest fridge for the money!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for my rental town house and the renters love it so much they pay me on time now!
I would recommend this to a friendBest Buy to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous refrigerator stopped functioning!! I tried to wait for Black Friday sales but needed the appliance immediately!
I would recommend this to a friendNice appliance package
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. We purchased for a flip house. They looked and worked great. The new owners were very happy with them
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product..works great delivered and installed professionally
I would recommend this to a friendDefinitely not fingerprint resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets dirty very easily. Not the best fridge to have with a toddler around.
No, I would not recommend this to a friendFrench Door Refrigerator Stainless Steel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had our refrigerator installed yet but we are looking forward to this great looking stainless steel Samsung refrigerator.
I would recommend this to a friend- Cons mentioned:Ice maker
Fridge,- French door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after only 2 months if used, the freezer stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your refrigerator operates at its optimum level, LeonardoT. Let us help you.
Please refer to the resources below should your freezer stop working. Click the hyperlinks and watch the instructional video for tips.
Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147160416, to help our team pull up your information when you message us.
Have a great day.
-John
DO NOT BUY SAMSUNG!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right away the ice was melting and leaking down the door. Samsung sent out a repair service. They replaced the ice door flap, which stopped the leaking from the door… but it didn’t stop the ice from melting and filling up the ice chute. So now when you want ice, you get a cup of stale water first as it collects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working ice maker. Allow us to help.
Here is a guide on what to do if your ice maker is not making any ice and the ice is melting. Please click on the embedded word and watch the video included.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147287438) to help our team pull up your information.
Have a great day.
^Camille