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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,314 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge only problem i had was missing the screws for the handles. Spoke to samsung customer service they were here in 3 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was great overall, even the installation guys did a great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase somewhere else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but buy somewhere else. Best Buy’s delivery and customer is HORRIBLE. So buy this fridge from anyone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious the freezer is. I wish the refrigerator area was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. So much space! And it makes ice like a charm. Also sleek and beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, pretty elegant and great storage capacity for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 Cu Ft Refer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent decision to purchase the model. I love that it fit right inside my cabinetry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious and bright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. If the freezer drawer pulled out a little more I would love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Sales person was professional, courteous, and knowledgeable. Pleasant buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge - quality is quite nice, it is exactly as advertised. I would definitely buy again, and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed has plenty of room love that the ice is inside and not on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator. Only problem was scratch on installation which Best Buy made some compensation. thx u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Budget Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent budget refrigerator, reliability will be known later.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    A Hot Model can be loud and cold as a Icw maker...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is a rubber necking eye turner for sure. High marks for performance. The only flaw notice so far is the Ice maker sounds like gun fire sometimes when building up standby Ice to be ready when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I have not had mechanical problems, I recommend it for the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, perfect temperature we are very happy with it. Also dresses up my kitchen plus a very efficient freezer

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Wack ice maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for less than a year before we needed a tech to come 3 times to fix the ice maker. Now it’s 1.5 years later it’s failing again. Not sure if I would recommend this model due to this issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KirkNick,

      Thank you for bringing the ice maker issue to our attention we apologize for any inconvenience this may have caused you.

      We are continuously working on improving the quality of our products to troubleshoot your concern I recommend following the steps in this link to help you with the issue.

      The ice maker not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Resetting your Ice maker.
      https://www.samsung.com/us/support/troubleshooting/TSG01207806/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number: 1144156244

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Love the space in this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service from beginning to end. I was kept informed all along the way from purchase to delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable salesperson! I was able to get in stock items and a quick efficient delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonder addition to my kitchen! This fridge is beautiful and I would recommend this to anyone who is interested in it!

    I would recommend this to a friend