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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,315 reviews
  • Rated 3 out of 5 stars

    Delivery damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fridge but it came in damaged. Installation caused damage to staircase as wells however the fridge is excellent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We know how disappointing it is to receive a damaged product. Let us assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refrigerator. Only problem was scratch on installation which Best Buy made some compensation. thx u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, perfect temperature we are very happy with it. Also dresses up my kitchen plus a very efficient freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator and the price was just right for us in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Sales person was professional, courteous, and knowledgeable. Pleasant buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonder addition to my kitchen! This fridge is beautiful and I would recommend this to anyone who is interested in it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    A Hot Model can be loud and cold as a Icw maker...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is a rubber necking eye turner for sure. High marks for performance. The only flaw notice so far is the Ice maker sounds like gun fire sometimes when building up standby Ice to be ready when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung refrigerator is very spacious, it has many compartments which make it easier to store and locate groceries quickly. The water filter is nicely located and easy to remove it. The freezer has large capacity to store food and the ice/water dispenser system is easy to operate. Overall an excellent refrigerator!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable salesperson! I was able to get in stock items and a quick efficient delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good refrigerator is cool good and frezer is frozen fast is bast wather in ice maker very happy for product samsung is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience was great overall, even the installation guys did a great job!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of space for tall items.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is average. It was scratched when it was delivered by a delivery team that does not even speak English. Not much of space for tall items.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good to read your review, KamilC. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge.

      We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can really affect how long the food lasts. Please check these links for details.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins
      https://www.youtube.com/watch?v=pN8js9mZrXI

      You can contact Best Buy at (888) 237-8289 H.24 Hours a Day. They can help you with the concern about the scratch on your refrigerator.

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145477000) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed has plenty of room love that the ice is inside and not on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 Cu Ft Refer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent decision to purchase the model. I love that it fit right inside my cabinetry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious the freezer is. I wish the refrigerator area was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as pictured and just what we needed. Delivery was right on time and has it installed within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to organize and clean refrigerator with many options filtered water and ice maker. Love color and shine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung French door fridge great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a side by side with this french door refrigerator and are very pleased with the function so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product..works great delivered and installed professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality. I’d recommend this refrigerator to anyone

    I would recommend this to a friend