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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,314 reviews
  • Rated 5 out of 5 stars

    This product is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator so far. Working well and I’m glad I purchased this refrigerator! Pat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works well so far. Came in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge so far only issue no light on the water and ice dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much it os well built well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, quiet. Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect so far. Would've been even cooler if the hub model was available. Either way im satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely with our new refrigerator. It looks good, is roomy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cooler

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever !! Nice and cold .. scratch free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for such a well known brand. Sales and delivery was well executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my rental. And can’t beat the quality and drivers were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people did a great job and we love our new refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is all the features I was looking for and the people at Best Buy were great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    i do not recommend this brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after how many months, ice maker is not working. and after 2 years it just wont work properly anymore. so many problems,water is leaking at the back, loud noisem then it stopped making ice. I dont recommend this brand, so much stress that has caused us.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the disappointment of experiencing all this with your refrigerator, PamelaS. We're here to help.

      Here is a link with information on what to do when the refrigerator leaks. It also includes a video to watch from start to end about preventing and stopping leaks.

      Leaks from the back wall of the refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-back-wall-of-the-refrigerator

      We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      We have provided a link to help troubleshoot an ice maker that does not produce ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, refrigerator error codes (if any), instructions for testing or resetting the ice maker, and a video to watch from start to finish.

      Samsung ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 55.
      https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf

      Lastly, below is a video link you may watch until the end for maintaining the ice maker.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146894517) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Samsung never disappoints. Bought the whole Samsung line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge and awesome features!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the best products and this fridge is one of the best. Beautiful and efficient,

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spascious inside only complaint is having to open both doors for the drawer to open. I was used to small drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator exceeded our expectation for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It is just what we need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, works awesome and ice machine is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Quality and performance speak for themselves. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I can say is excellent purchase for us. Good value and quality.

    I would recommend this to a friend