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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,314 reviews
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge broke down thrice within the first 6 months. Samsung warranty covers all the repairs. Worst part is the wait time of 1 week to get the technician to come and take a look.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you were experiencing issues with your Samsung Refrigerator. I am glad to see that you were able to get the issue resolved with one of our certified technicians. We are glad to have you as a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. I actually had to get the counter depth version of this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a 4 piece set of appliances for a new house. The bundle package served us well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Freezer went in 1½ years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half the freezer stopped working. Picked up June 7, 2023 and freezer went on Dec. 28 2024.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and fast, the person that assist me very accommodating

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Excellent, congratulations on your new Samsung refrigerator and appreciate you pausing your day to share your customer experience. We are ecstatic to see that you are happy with your new machine. We thank you for choosing Samsung in your family's home and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, nothing to complain about. I will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Refrigerator. Looks beautiful in Black stainless steel

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the ice and water option it take a ton of room away. But it a nice refrigerator. lots of room in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish. Energy efficient. Storage capacity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle delivery. It went like clock-work. Absolutely love this new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice looking and good storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , all controls are easy to understand and Ice and water function work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store have alot choices of refrigerators, friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of washer, dryer & fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Nice looking style. Really like the Black Stainless look.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this fridge because ours was dead and really needed something quick. It is roomy inside, shelves are adjustable and the doors hold lots of stuff. Overall good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge, nice features, enjoy the water dispenser and ice maker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot change settings.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our refrigerator delivered on 6/5/20. It is my first French door refrigerator. The installers hauled our old refrigerator and hooked up the new one in minutes. We were told that it will take 24hours to reach the correct temperature. The next day it tried to change the settings and could not. The settings panel is located inside on the right side. Called Samsung. Samsung had me turn the circuit breaker off for 60 secs. I was able to make changes after that. A little while later I tried and again could not make ANY changes. I should not have to continue to turn the circuit breaker on and off to make simple setting changes. For that I am giving this 2 stars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Stefnee! It sounds like the child lock on the control panel might be engaged. This link (https://bit.ly/31QBpo0) can walk you through what to check. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I only wish it been delivered earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met or exceeded all expectations. I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve satisfied with my refrigerator and I was very pleased with the service I was given.

    I would recommend this to a friend