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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,314 reviews
  • Rated 5 out of 5 stars

    Love the big frigerator. Lots of space.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highlights and accents the stainless steel Microwave I bought several month's ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The awesome appliance works amazingly and it looks pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Purchased for my daughter. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom Mowry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MEN THAT CAME HERE WHERE VERY PROFESSIONAL and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So shiny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this fridge. I like how I can see all the food in the fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very nice and helpful. The fridge is wonderful with lots of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WIFE LOVE IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and fast and nice cold water super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but is still waiting for the handle nobs that it didnt come with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal with this fridge with limited options available due to COVID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice Love it. Definitely would recommend this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Install was good. Overall happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    IceMaker is a big problem.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt buy. Samsung knows these fridges have a problem with the icemaker but dont really fix it. You have to defrost the icemaker every month yourself.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! We are sorry to hear that you are having concerns with your unit not defrosting. Below I have provided a link to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01109344/)
      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143612675
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very stylish, lots of space! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome and works perfectly. Thank you so much for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking frig for a great price! I especially liked the quick availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it only thing not easy to clean can’t remove drawer glass but complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cedar Rapids Has The Best Team In The Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another flawless purchase and delivery from the Best Buy team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator good, service not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not deliver on date set. Could not get ahold of store on phone. Kept transferring to other people on phone for at least 2 hr. Delivery showed up 2 day later, glad we were home.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this french door refrigerator from best buy..

    I would recommend this to a friend