Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
TGUNTER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my new Samsung refrigerator.
I would recommend this to a friendRefrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall is good but freezer is small for me .......
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I are enjoying our new fridge best decision ever
I would recommend this to a friendLove my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came on time and no issues at all so far!
I would recommend this to a friendExactly what I was looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great. Delivery went easy by a couple of really nice guys
I would recommend this to a friendRefridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Fridge was delivered on time & set up nicelt
I would recommend this to a friendCold Blaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, keeps the drinks cold and the food fresh.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Helpers were super nice. I would highly recommend it
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good right now, easy to install the water supply.
I would recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator seems to be made of less quality material, including the drawers and shelves. When placing items on shelf I find it to be unsteady.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Abcd1234.
We apologize that your experience with the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
A plan for keeping your Samsung refrigerator clean
https://www.samsung.com/us/support/answer/ANS00079481/
Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144646969
Have a great day.
^Charles
Things happen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was subpose to ship on 29 to my house then it got change to the 5 th was told my refrig. Would get picked up on the 24th which was wrong it did not get picked up till 29 when I called they Said it would be del. Between 2:30 and 7 did no happen was told the del. Was changed to 5th on the 26 Aug the ware got closed 26 and 27 their I was not notified had No correspondence and the 29th was subpose to be delevered did not happen They said the next del.was 5th I bought it on the 21st. My Daughter got one and she Got hers on the 1 st and she bought her on 20 mine was a open box her was not. You don't give information and it was wrong. Even if its an open box they were to pick Up at the store to the warehouse on the 24th in time for Delivery. I hope it works out the reason I bought is the people where helpful but given wrong information. This has been crazy. I managed stores for 44 yrs and I know things happen.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback on their delivery misinformation.
Have a great day.
-John
Good price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look and work great so far. Love the icemaker. Keep food fresh.
I would recommend this to a friendLove it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Gives me the space and look needed for our kitchen!
I would recommend this to a friendGreat fridge and a good price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was fast and fridge looks flawless. Really recommend Samsung
I would recommend this to a friendGreat look and excellent performance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this appliance and all 4 Samsung appliances I purchased
I would recommend this to a friendDope fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been GREAT, my husband and I got it for my parents.
I would recommend this to a friendSilver Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working and replacement part was unavailable. Fridge was replaced -had(warranty/geek squad coverage). Highly recommended
I would recommend this to a friendBrand response from Samsung
Posted .Hi Juan,
Thank you for your review. We are happy that you find the refrigerator good. We thank you for your reminder about the ice maker.
I have shared a Samsung link and a video that can help with the ice maker.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Understanding ice clumps and other Samsung refrigerator ice maker issues:
https://www.youtube.com/watch?v=WHPiuBBUC2E
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144883978 and it will help our team pull up your information.
Leo
don't buy Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went bad in one year. on phone for hours, 3 visits from technicians. several hours on phone again. had to buy a new refrigerator.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a refrigerator. It perserves food by keeping the food cold. Yes, this refrigerator works. The compressor viberares sometimes. Smack it and it is ok.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Chrystel
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenience and really good product. Good service.
I would recommend this to a friend