Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator seems to be made of less quality material, including the drawers and shelves. When placing items on shelf I find it to be unsteady.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Abcd1234.
We apologize that your experience with the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
A plan for keeping your Samsung refrigerator clean
https://www.samsung.com/us/support/answer/ANS00079481/
Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144646969
Have a great day.
^Charles
Very roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, love the ease of access and not bending over to look
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good………………………………………………………………………………………………………..
I would recommend this to a friendSo excited!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new nice refrigerator for years! This one is perfect!
I would recommend this to a friendgot to love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. quality, sound, general appearance
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a refrigerator. It perserves food by keeping the food cold. Yes, this refrigerator works. The compressor viberares sometimes. Smack it and it is ok.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Chrystel
Great refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good refrigerator for the family. The features are nice
I would recommend this to a friend- Cons mentioned:Shelf adjustability
Poor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drawers don’t work good at all. Long narrow drawer does not stay in the tracks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TerryY,
We appreciate your time in writing a review of your Samsung refrigerator model.
There is a high possibility that the drawer isn't attached properly. I have shared a Samsung link below to help you with steps to take to determine that the drawer is attached properly.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
I have also shared this model's user manual link below. Please turn to pages 24 - 25 to properly attach the freezer drawer.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145653501 to help our team pull up your information.
Leo
Best Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase. Very good product till now.
I would recommend this to a friendGreat Frig! Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales was great, price was right and they had it in stock!!!!
I would recommend this to a friendGood space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item. I am really satisfied with it. It's very reasonable.
I would recommend this to a friendSilver Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working and replacement part was unavailable. Fridge was replaced -had(warranty/geek squad coverage). Highly recommended
I would recommend this to a friendBrand response from Samsung
Posted .Hi Juan,
Thank you for your review. We are happy that you find the refrigerator good. We thank you for your reminder about the ice maker.
I have shared a Samsung link and a video that can help with the ice maker.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Understanding ice clumps and other Samsung refrigerator ice maker issues:
https://www.youtube.com/watch?v=WHPiuBBUC2E
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144883978 and it will help our team pull up your information.
Leo
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and great service and delivery. Kudos
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great.very happy for this model.will recommend to anyone
I would recommend this to a friend- Cons mentioned:Ice maker
Water dispenser leaks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Day 1 and the water dispenser leaks. We waited for 5 days to see if it goes away and called Best Buy support and the technician showed up. He mentioned that some of the refrigerators in this model have leaks and recommended us to go with a different one. We exchanged it.
No, I would not recommend this to a friend Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any home. Love the color and quality.
I would recommend this to a friendBest fridge ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this fridge for everyone in the world if I could!
I would recommend this to a friendGreat fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money would buy another one except don’t have the room
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice works great would recommend this product
I would recommend this to a friendQuakity camera for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite microwave to date. Keeps my food frozen for weeks!
I would recommend this to a friend