Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Very nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious unit, delivered on time, and installation went well.
I would recommend this to a friendGreat fridge for the value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the fridge and so far it’s everything I need it to be.
I would recommend this to a friendExcellent service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. I am really happy with The person service me.
I would recommend this to a friendSamsung frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and clean looking. Ice maker works wonderfully
I would recommend this to a friendgreat refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless! We always purchase Samsung appliances!
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good………………………………………………………………………………………………………..
I would recommend this to a friendNice size refridgerator for my elderly parents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful refridgerator. Simple to use, not too complicated
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Ice maker
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last time I’m buying a Samsung product. This fridge is junk. The ice maker leaks. Ice comes out crushed in cube mode. There is no light in the dispenser. Water stream comes out sideways. It does have some pros. There is a decent amount of room and it looks goods. That’s about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for the review, Jake. Let's go ahead and check the ice maker.
If a small bit of crushed ice or water dispenses when selecting cubed ice, and the rest of the ice is cubed, this is normal.
Samsung refrigerator ice dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01209062
Leaks can occur outside the refrigerator, or you can have an auto-fill water pitcher also leaking. Depending on where the leak is coming from, we will show you what steps to take to find the cause and hopefully keep it from happening again.
Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/
How to prevent and stop water leaks from your refrigerator
https://www.youtube.com/watch?v=uU6XADBosVo
We would suggest placing the container near the spout of the water/ice dispenser to ensure nothing will spill.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145031705) to help our team pull up your information.
Have a great day.
^Charles
Excellent Fridge - No issues till now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very smooth. Fridge is excellent and working fine.
I would recommend this to a friendVery roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, love the ease of access and not bending over to look
I would recommend this to a friendSo excited!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new nice refrigerator for years! This one is perfect!
I would recommend this to a friendgot to love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. quality, sound, general appearance
I would recommend this to a friendNightmare Install Samsung Fridge experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience! BestBuy policy i found out after their 3contractors came to install my Samsung Fridge, but didn't. Wanted the shutoff valve directly behind old fridge, even though it's 1right next to fridge behind my washing machine.Had to pay a Plumber to find this out and if plumber installed another valve right behind new fridge it would've been addit'l $400. This info should be told when Fridge was purchased, or in writing somewhere. Long story short, i ended up paying another Plumber to install Fridge, instead of Best Buy! I should be compensated for my out of unnessary expenses. Plumber also hauled off old Fridge that Best Buy was suppose to. Buying from Best Buy this time was a nightmare, and I've been a Customer for many years. Smh!
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this don't hesitate to get in touch with our BestBuyCustomer Service department at (888) 237-8289. available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry comments about the installation team that did the installation.
Have a great day.
^Charles
Best Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase. Very good product till now.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good refrigerator for the family. The features are nice
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and great service and delivery. Kudos
I would recommend this to a friendGreat Frig! Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales was great, price was right and they had it in stock!!!!
I would recommend this to a friendGood space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item. I am really satisfied with it. It's very reasonable.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any home. Love the color and quality.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great.very happy for this model.will recommend to anyone
I would recommend this to a friend