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Customer Ratings & Reviews

Your price for this item is $720.99
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The comparable value price is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,314 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really nice refrigerator and a lot bigger then we thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish on our new refrigerator is beautiful. It has ample storage capacity! The ice maker works great and the lower freezer drawers are very convenient. The adjustable shelves are a nice touch. Overall we are very pleased with the quality our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is nice. It scratches easily and I wish the ice maker was better (lots of residual ice shavings even with cubed ice) but overall good and nice to have the extra space

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Keeping the ice maker performing at its best is everything, RJean! To enjoy using the fridge, we recommend following the helpful links below.

      You'll want to ensure you keep up with the preventative maintenance for the ice maker. The first thing you should do is always make sure you change the water filter at the recommended time, usually every six months. Learn more from these details.

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice

      How to maintain the ice maker in your Samsung refrigerator
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      How to clean your Samsung refrigerator:
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      How to deep clean your Samsung refrigerator:
      https://www.youtube.com/watch?v=vWp2bnE3uhQ

      How to properly deep clean the inside of your Samsung refrigerator:
      https://www.youtube.com/watch?v=Zd0-HIDDrM0

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145332026, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very happy with it. Easy to use and recommender.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I bought for my brand new house and it fits just in!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung french door refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Good quality, good price. Very spacious! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits Perfect, looks fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new fridge, what a beautiful appliance. Everything is working fine. Love the ice maker although crushed ice takes a bit. The locking mechanism on the water is just what we needed for our curious 4 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge! Very roomy and the space is also very usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Needed one with external ice/water dispenser. A little small on the ice container so we will see if this is able to keep up with the family. Wife has made unsolicited comments twice on how she likes the refrigerator so far, so it really works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge/freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, nice looking & doesn't show any fingerprints which is great with kids!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Spacious refrigerator and love the pull out freezer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about 6 months and it’s been working great. I barely got a red light indicating to change out the filter for the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room and more door space. Meat tray is awesome and 2 fruit and vegetable draws. Can find things in freezer so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator I just love it easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! We love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow a great fridge! Quite an improvement from our last one! Always gives us cold water and fresh ice. Anyone looking for a nice refrigerator and freezer, look no further. We Love it and very impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, but obly issue is that it was bent in one corner. But still works good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Refrigerator, I am glad you are enjoying your Samsung Refrigerator. I am glad to hear it is working good for you. Thank you for the feedback. We appreciate you and welcome to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So love my refrigerator now that they replaced it since the other one was making weird noises from the bottom of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space inside the refrigerator. The ability to open either side of the french door with it’s retractable magnetic seal. The water filter is fabulous! I am incredibly happy with my beautiful new Samsung fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Git a great deal with zero interest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it in 2days. And offered to take the doors off and being inside and set it up. Nicest delivery men

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down in 46 days.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it. 46 days after purchase, our fridge broke down completely. Samsung serviced it days later and told us the wrong pipe was installed and the coolant gas had leaked. Best Buy would not allow us to return it. Samsung offered us a $1470 credit but we had to order a new fridge from their website. They only offer about 3 fridges for delivery to our area and they are all in the $2500-3000 range. We are really upset and have basically lost over $1400 because we can’t afford to buy a new fridge from the Samsung website with their coupon. Best Buy don’t participate in Samsung’s retail program where you can get a new fridge in our area (SF Bay Area). Absolutely disgusting customer service from both companies. We agreed we will not take a risk and make a large purchase like this ever again from either company. We are new homeowners and this is a big financial hit.

    No, I would not recommend this to a friend