Customer Ratings & Reviews

Love all the space, especially the refrigerator section compared to my old one. Having two types of ice cubes pretty cool too. Also really like being able to see all of what is on the shelves and door storage. Highly recommend this model.

Good customer service. Good price. I really love the space and layout of the fridge. And the dual ice maker. But when I connected the refrigerator water line, the Refrigerator filter connection sprayed water all over the inside of the fridge. I would recommend the fridge if it didn’t have a bad filter connection.

This is my initial review. Today, our new refrigerator was delivered. The install went fine. The two techs that brought the refrigerator in shut off the water linevto connect to the new one. The delivery men did a great job. The service department who helped us with this purchase and set up of the delivery did a great job. The refrigerator looks great. The service techs did awesome with the set. So far so good!

Very nice looking and operates very well. Love the ice make. Two different sizes of ice cubes.

The refrigerator is working fine but there were no instructions on how to change the temperature in the frig. and the freezer. Nor did the installers explain. The online manual and the hard copy I received did not explain how to change the temperature or what was recommended.

2 months old and stopped cooling, Samsung tech broke coolant lint trying to repair. Samsung claims no replacement available will only credit purchase price, not replacement cost. Replacement through Best Buy of same refrigerator now costs additional $100. Samsung completely useless in customer service. Best Buy unable to do anything due to Samsung causing damage. So disappointing in every way

I have the older model of this refrigerator in my garage and this one was an upgrade for the one in our house so far so good

Love this refrigerator very spacious with lots of shelves

Dual ice function is great! Space is very good. Only downside is no water option.

Great refrigerator, great space, love the freezer location, and amazing door storage.

Really nice fridge. There are 2 shelves in the doors that are oddly placed so we haven’t used them. I’ve maker works great.

Needed a fridge replacement after about 13 years of the old one. I am deep in the Samsung ecosystem so I figured appliances were the next step. Good space even with the shallower counter depth model and solid interior lighting. It also connects to smart things so I can get a notification if the doors are left open. I would recommend.

The fridge is holding up well. It fits the space nicely. I wasn't too sure it would fit but the instore rep downsized it to fit my space. The inside is spacious; however, the freezer is a little smaller than I had before. It's a bit too soon to give an in-depth review, but I'll update as needed in a future review.

We really like this fridge! Lots of space in the refrigerator section; I love how organized I can be! The only downside for me is the freezer is smaller and less sections than I’m used to (with our previous side by side) but we have a garage freezer so it’s ok.

We are still not used to the room we have in our new fridge. We also like the energy savings and being able to walk by the fridge while someone has a door open.

Great looking refrigerator, efficient and spacious.

We are loving this new fridge! The cubic footage is similar to the 15-yo Samsung we replaced, but without through-the-door water and ice and frankly, we're happy without those! There is more space in the door pockets and with a shallower 'box' we're able to see all the food we have! That means in the last 2-3 weeks we've actually eaten more of the food in time and thrown less away. And our daughter who visited over the weekend thought the new ice shapes were cute. We value the non-crushed ice in the new ice maker as it no longer has chips of plastic in it!

Originally ordered the version without handle however the door wasn't aligend and the installer didn't put in the adjustment ring at delivery. I had to called Best Buy to service the issue. Long story short. I ended up returned the fridge and ordered the version with handle. The fridge is great. No frills. Door alignment is finally good this time. Love the adjustable tray. The ice compartment feels slightly smaller than the LG fridge due to the large ice making module which took some space. It has WiFi function which the app will alert you when the doors are open for extended amount of time.

This refrigerator has been perfect for our household of 4. The counter depth is great for a sleeker look!

We got this refrigerator in the counter depth size. Love the sleek design. We especially love fhe dual ice maker, the tiny ice cubes are our favorite! Haven’t had any issues so far!