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Customer rating

Rating 4.6 out of 5 stars with 191 reviews

94%would recommend to a friend.
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94%
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Page 1 Showing 1-20 of 191 reviews
  • Rated 5 out of 5 stars

    Fits Perfect, looks fantastic!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Our new fridge, what a beautiful appliance. Everything is working fine. Love the ice maker although crushed ice takes a bit. The locking mechanism on the water is just what we needed for our curious 4 year old.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Refrigerator

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It's fairly basic. No bells and whistles. It keeps my stuff cold. Ice maker seems to take up too much space.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge and my grandparents love it

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity
    Cons mentioned:
    Doors, Ice dispenser

    Has a good space to organice but the shelves on door that have the ice dispenser is bit small, I can only put small size kid juice (what Cotsco sale, the apple juice) and thin snack.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kitchen Addition

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    First, my most important need was pricing. The price was the most economical of any other retailers based on this particular model. Ice and water works wonderfully, right now. We've only had this product for a week....fingers crossed. Love how it looks in my kitchen, though! Delivery and set-up was fantastic and pleasant experience with BB agents.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this to replace my moms old fridge. I went with this model for its water/ice dispenser feature and they both work great. Set up was very straight forward but note, this model does not include the water jar inside the door panel. Both door have shelves and can fit at least 6 cans in one shelve. The main shelves are also adjustable, I had to adjust the height because the way it was delivered to me would accommodate milk or juice gallons. The only “con” so far, it’s the paint (black/stainless steel), this is not “scratch resistant “. The paint job is nice on these things but I feel the manufacturer could have sprayed an extra coat to make it more resistant to scratching. 2-weeks in, and my little niece pulled on a magnet clip and dropped it which cause a hairline scratch. Overall, this is still a good fridge so far, the water filter works great, the water tastes great and is nice and clean.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed more space in the Fridge.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity

    This has been a major upgrade to our old fridge. We love the space and lighting it’s bright in there so we can see everything in there. Very happy with our purchase so far!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got this fridge on sale for $500 leas than sticker price. The fingerprint proof is not perfect but lasts well and does not get many, and I have two teenage boys. It was exactly what we wanted and beautiful to look at. Very happy with our purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best family style fridge ever!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This Samsung french door fridge has my entire family excited! The layout of this fridge allows my children to grab a quick snack out of the fridge at ease and also allows for me to stop store and separate all types of groceries accordingly. Now, onto customer service. Hands down the best customer service we have experienced searching for a major appliance. From the start with the salesman, to the delivery men bringing it to our house. Go with Best Buy! Promise you won't be disappointed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Set Up

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve been so in love with my new fridge, I just stand in my kitchen and stare at it it’s so perfect can fit soo much food! The delivery was outstanding the service men came and removed my old fridge I thought that was an amazing aspect a lot of places don’t do that. They were so kind and respectful! I’d definitely buy another major appliance with Best Buy 100% recommend this fridge as well! I love that when you open it it lights up beautifully!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent design and very functional!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Plenty of door storage, drawers, shelves and freezer space. This thing is huge compared to my old 20 cu/ft unit! Makes it always look empty. Best thing is everything is easy to see so I don’t end up with as much food waste. The color of this unit will not match most other stainless units though. It has a darker hue to it and define my not as brightly finished. Probably for to the fingerprint resistant feature.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope the door doesn't drive me nuts

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Seems so far like a good fridge. The freezer could open a little more, but seems to do the trick. The one issue is the door closing mechanism. While some doors close smoothly, these need a little more pushing to engage the hinge. Occasionally I hear the ding when the door stays open, but I bet when my kids start using it, I'll be hearing it all the time.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My side by side refrigerator broke and I was set on a french door model. There is so much space in the fridge and freezer! The water and ice dispenser is a much have with kids! The black stainless is sleek and modern. Love that the door beeps to remind my children to close the door! Very happy with this purchase!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have purchased several refrigerators in my life but this is by far the best one I have ever owned. The layout and functionality of the Samsung is superb. I would recommend it, without reservations, to any one desiring the best in it's field.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous and Amazing

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Well, this is such a beautiful, great quality refrigerator. We can't stop voicing how much we love it! Plenty of room with excellent organizational shelves and drawers. The inside lighting is pleasant, not blinding. Spoiled and exceptionally happy we chose Samsung!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy, attractive, and unbelievably quiet

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Exterior stainless steel is better quality in my judgment than some of the major competing brands and price levels. The French door format is highly convenient, and the interior layout is commodious and well designed. This refrigerator runs so quietly that I can hardly believe it is plugged in.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Samsung fridge!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Just purchased this Samsung - 27 Cu. Ft. French Door Refrigerator. Great so far. Freezer and refrigerator cooled down to correct temperature within a few hours. Ice and water work fine. Spacious inside. Easy to use controls. Great so far!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Saw this at Costco for about the same price but delivery needed immediately. This was ordered delivered and set up within three days. I was so impressed when it arrived. The delivery and hookup was swift and clean. The freezer holds so much more than my old one. I' m really happy with this purchase from Best Buy.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious refrigerator for the price

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Price
    Cons mentioned:
    Lighting

    Great design and appearance, Plenty of refrigerator space, quickly cooled down to appropriate temperatures, ice maker and water dispenser work well, ease of use. Only complaint is no light on the water dispenser making it challenging to see water stream when using at night. Also balancing feet designed such that they prevent wheels from resting on floor. As a result, we found the only way to get wheels to rest on floor and allow to move the refrigerator was to remove the balancing feet, which exposed screws very close to floor level. We had to be very conscious of the exposed screws so as to not scratch our floors when moving. Not sure if this is design flaw or our refrigerator wheels/feet were assembled incorrectly

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size refrigerator

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We have been using the refrigerator for about a month now and we love it. Lots of space inside and the freezer has MUCH more space than we anticipated. The only thing we would change would be the ice maker. Wish the the bucket of ice could be removed so when you need a lot of ice all at once, you can just dump it out.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Love the room And smooth drawer easy to pull in and out. The ice maker is smaller than usual for obvious reasons. So if that is important to you I recommend getting a freezer on the side, not bottom type freezer.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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