Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Safe choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! However the ice machine seems to overproduce from the very beginning, everything else is great
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for my kitchen. It’s spacious and fits everything. The color is beautiful.
I would recommend this to a friend - Cons mentioned:Ice maker
After 1 Year Warranty Watch Out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a 1 year manufacturer warranty and there is no Geek plan you can purchase to cover it at all. One and a half years after I purchased the refrigerator, the ice maker went out. I've always been pleased with Samsung products, but not with this one. Buyer beware after 1 year; this is not what I would consider a quality product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HHAllen,
Thank you for bringing this to our attention. We apologize for the inconvenience it may cause you.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung refrigerator.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144894723 and it will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly
- Pros mentioned:Space
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it fits us perfectly, it’s very big and includes all are needs
I would recommend this to a friend - Pros mentioned:Noise level
Good service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator when my old GE stopped working. The purchase in store was easy. Fridge was delivered on time and installed properly. The product is very quiet and works very well. Better than I expected.
I would recommend this to a friend - Pros mentioned:Space
Spacious fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge! Lots of space in the fridge and freezer! Easy to use water and ice dispenser on the door!
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! It’s very spacious and on top of that it has a ice maker (cubed or crushed) and filtered water also. The freezer is really roomy also and has multiple sections.
I would recommend this to a friend Samsung Refrigerator, good overall
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for fir the price you pay. Lots of room. The freezer drawer I would like to see the top drawer ooen further, it can only open so much so you can lose site of items. Overall great fridge.
I would recommend this to a friend- Pros mentioned:Capacity
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a side by side to this model and a huge difference on the amount of room and organization
I would recommend this to a friend Great fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this fridge. There is lots of space inside, it cools quickly, and is convenient with the bottom freezer. The stainless coating does a pretty good job keeping fingerprints off too.
I would recommend this to a friend- Cons mentioned:Ice maker
Love our new Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with ice maker. Scheduled a technician to come fix whatever is the problem...meanwhile no ice available!
I would recommend this to a friend - Pros mentioned:Space
Perfect fit and beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It’s very roomy inside. Fit perfectly. The geek squad was very careful not to scratch or dent. It’s beautiful.
I would recommend this to a friend - Pros mentioned:Size
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is good but the only thing is the milk can’t fit the easy you have to rearrange things other then that is a good product
I would recommend this to a friend - Cons mentioned:Ice maker
Overall exceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has met my expectations. The ice maker is slow to dispense but overall excellent.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it is everything I wanted. More than enough space. Love the freezer at the bottom
I would recommend this to a friend - Cons mentioned:Ice maker
Ice Maker Issues - Good Refrigerator Otherwise
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good refrigerator. When we got it, the ice maker would only make crushed ice and it's been a problem the entire time we have had it. So if you order this, just be sure to check the ice maker right away so you can return or exchange!
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of an operational ice maker. Allow us to provide the information you need.
Here are some simple steps on what we can do for your ice maker to produce crushed ice. Check the embedded word "small or shattered ice" for more details.
Crushed ice is dispensed when a cube is selected:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146567844) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Size
good purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is everything I expected it to be when I bought it it's a very good refrigerator
I would recommend this to a friend The shining star of the kitchen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge freezer combo with built in ice maker, has a place for everything and love the stainless steel fingerprint-free doors! Well worth the money
I would recommend this to a friend- Cons mentioned:Ice maker
Do your research
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received this item twice within the last few months. The first time we were moving into a new house and wanted a nice refrigerator to go in the kitchen. We previously owned a Samsung refrigerator in our old house and never had any issues. With the first one we received, the ice maker never worked. It took a few months to get it serviced to no avail and then to get a replacement refrigerator. Once the replacement arrived I thought all of our problems were solved. Boy were we wrong! The replacement didn’t cool at all! We lost hundreds of dollars worth of food and ended up returning it to Best Buy to purchase another brand! Once we did the research, we found out there was a class action lawsuit out for Samsung refrigerators being sold with faulty ice makers. So please do your research before you buy this item!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647048.
-Noraina
- Pros mentioned:Size
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, even though it prevents prints it does not prevent scratches or prints from jelly... Good capacity though!
I would recommend this to a friend