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Customer Ratings & Reviews

Your price for this item is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,315 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Overall exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has met my expectations. The ice maker is slow to dispense but overall excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator when my old GE stopped working. The purchase in store was easy. Fridge was delivered on time and installed properly. The product is very quiet and works very well. Better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung 27cu.ft. Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator and the fact that we now have so much more freezer room than our old refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Love our new Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with ice maker. Scheduled a technician to come fix whatever is the problem...meanwhile no ice available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge. There is lots of space inside, it cools quickly, and is convenient with the bottom freezer. The stainless coating does a pretty good job keeping fingerprints off too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge fridge is well designed for space inside and out

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good but the only thing is the milk can’t fit the easy you have to rearrange things other then that is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The shining star of the kitchen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge freezer combo with built in ice maker, has a place for everything and love the stainless steel fingerprint-free doors! Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung french door refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this beautiful refrigerator more than a year a go. It is beautiful and operating very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good...Cooling way quick, ice over night.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Nice but one problem.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but I do have one problem. The front panel on the ice maker keeps pushing forward and makes the ice maker itself anyou're a shelf inapproprible. Have to open the door push the front panel on the ice maker back in the position and the position and then it works I don't think that should be the case On a $2000 refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Happywithtv,

      Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. We apologize for experiencing trouble with your ice maker. let me share this link to help you with your concern.

      Ice maker not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144809916

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, even though it prevents prints it does not prevent scratches or prints from jelly... Good capacity though!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Do your research

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this item twice within the last few months. The first time we were moving into a new house and wanted a nice refrigerator to go in the kitchen. We previously owned a Samsung refrigerator in our old house and never had any issues. With the first one we received, the ice maker never worked. It took a few months to get it serviced to no avail and then to get a replacement refrigerator. Once the replacement arrived I thought all of our problems were solved. Boy were we wrong! The replacement didn’t cool at all! We lost hundreds of dollars worth of food and ended up returning it to Best Buy to purchase another brand! Once we did the research, we found out there was a class action lawsuit out for Samsung refrigerators being sold with faulty ice makers. So please do your research before you buy this item!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144647048.

      -Noraina Samsung

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Dented door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve gave it a 5 star but my reason for a 4 star is because we keep getting a dented door delivered w our refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tight fit - great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. Watch out for measurements and older homes. Delivery team refused to install my unit as my hallway was just under 30" wide. "Fridge isn't fitting with less than 30 inches" is what I was told. Had them leave it in the garage. I took the doors off myself (needed to take the freezer tracks off as well) - and my wife and I got it in the house and installed (29 7/8" will work). Heck of an evening, but the fridge is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good refrigerator salesman didn't explain that it didn't have dual ice was only set up for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Cools. Not too many bells and whistles. Everything I wanted out of a fridge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Samsung fridge. I replaced it with another Samsung that I was satisfied with for 9 years. It was just time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge in price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a new home starter, you will get technology functions that over priced fridge will have but a good price, 100% recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. My only issue was the water dispenser leaking but I figured it out. Thanks youtube! Overall I would totally buy again.

    I would recommend this to a friend