Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price I like it very nice looks great
I would recommend this to a friend- Pros mentioned:Space
Samsung 27cu.ft. Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator and the fact that we now have so much more freezer room than our old refrigerator.
I would recommend this to a friend - Cons mentioned:Ice maker
Nice but one problem.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but I do have one problem. The front panel on the ice maker keeps pushing forward and makes the ice maker itself anyou're a shelf inapproprible. Have to open the door push the front panel on the ice maker back in the position and the position and then it works I don't think that should be the case On a $2000 refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Happywithtv,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. We apologize for experiencing trouble with your ice maker. let me share this link to help you with your concern.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144809916
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Space
I love this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good items, has big space use, can change the space size.
I would recommend this to a friend - Cons mentioned:Door
Dented door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve gave it a 5 star but my reason for a 4 star is because we keep getting a dented door delivered w our refrigerator.
I would recommend this to a friend - Cons mentioned:Ice maker
Awesome fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome. My only issue was the water dispenser leaking but I figured it out. Thanks youtube! Overall I would totally buy again.
I would recommend this to a friend - Cons mentioned:Ice maker
Great overall
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great just wish it had a light on the water/ice dispenser.
I would recommend this to a friend - Pros mentioned:Space
Best fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge plenty of room inside. I don't know what else to say.
I would recommend this to a friend Great looking, quiet operation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great in Black Stainless Steel finish. It's very quiet (except for the icemaker). A good, reasonably priced buy!
I would recommend this to a friend- Cons mentioned:Ice maker
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good refrigerator salesman didn't explain that it didn't have dual ice was only set up for it
I would recommend this to a friend Samsung french door refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this beautiful refrigerator more than a year a go. It is beautiful and operating very well.
I would recommend this to a friend- Cons mentioned:Ice maker
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator but hate that no ice tray in bottom drawer. Wish I would have purposed one with 2 ice makers
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TerriOwens, I would like to thank you for taking the time to share feedback on your Samsung Refrigerator. We are pleased to see that you are happy with your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Space
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great love the fridge and put it into good use
I would recommend this to a friend Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors were not level but googled it and turns out the hinge on the right door just needed to be loosened up a little bit. A one minute fix. Other than that, it's been running great and looks nice.
I would recommend this to a friend- Pros mentioned:Space
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space inside for everything glad I choose this fridge.
I would recommend this to a friend Best bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Cools. Not too many bells and whistles. Everything I wanted out of a fridge
I would recommend this to a friendBest fridge in price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a new home starter, you will get technology functions that over priced fridge will have but a good price, 100% recommended.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice Maker and Dispenser Not Working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am reading other reviews that have similar issues to the one we are now having. They all have to do with the ice maker. Everything else so far is fine. We haven’t begun the repair process. I’ll update this as that transpires. Three design flaws: - the ice maker is slow - the dispenser sprays ice everywhere - ice itself is fairly choppy and not whole The ice maker is slow as others have said. It’s a design flaw but doesn’t render the machine unusable. Another design flaw which could be an actual manufacturing flaw is the way it dispenses ice. Unless you get a large cup right under the chute, you’ll get shards of ice on the shelf, your hand, and the floor. The whole ice is barely whole. At times we think we accidentally are on the crushed setting. The issue we are having is now the ice isn’t dispensing. My wife saw the ice jammed up inside, which others have experienced. In addition the ice dispenser is leaking. I would not recommend this fridge. We will see how the product protection I purchased works out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Dango9, I understand how frustrating it can be when your Samsung Refrigerator ice maker is not performing the best and I would like to provide you with a helpful guide to ensure you are getting the most out of your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
If you need any further assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144018984. We thank you for choosing Samsung and being a part of our community. ^Brad
- Cons mentioned:Ice maker
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and good value for money. Only thing that could be better is the ice dispenser.
I would recommend this to a friend - Pros mentioned:Space
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge fridge is well designed for space inside and out
I would recommend this to a friend