Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- |
- SKU:
- 6401615
Customer reviews
Rating 4.3 out of 5 stars with 2315 reviews
(2,315 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sansung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the french door style. Looks great. Price was excellent
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. It has good storage, looks great and the freezer is a nice size.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very spacious and cool looking refrigerator
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator but hate that no ice tray in bottom drawer. Wish I would have purposed one with 2 ice makers
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TerriOwens, I would like to thank you for taking the time to share feedback on your Samsung Refrigerator. We are pleased to see that you are happy with your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Rated 4 out of 5 stars
Great looking, quiet operation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great in Black Stainless Steel finish. It's very quiet (except for the icemaker). A good, reasonably priced buy!
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice drops cubs all over the floor. Don’t like the ice dispenser
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Samsung Freezer Fiasco
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung refrigerator in Feb 2024. About 3 weeks ago, the freezer unit went out. I've had a repair technician here 3 times and the last time he said the freezer coils (which are INSIDE the refrigerator) were bad and it's a manufacturers defect and cannot be repaired. So, in essence, I have to get a new refrigerator. Needless to say, I'm a bit disappointed. FYI, the refrigerator section works just fine.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment about your overall experience with the refrigerator.
We recommend contacting our Support Team via the link below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and good value for money. Only thing that could be better is the ice dispenser.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors were not level but googled it and turns out the hinge on the right door just needed to be loosened up a little bit. A one minute fix. Other than that, it's been running great and looks nice.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. No issue after using for one year. I like the capacity
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Ice Maker and Dispenser Not Working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am reading other reviews that have similar issues to the one we are now having. They all have to do with the ice maker. Everything else so far is fine. We haven’t begun the repair process. I’ll update this as that transpires. Three design flaws: - the ice maker is slow - the dispenser sprays ice everywhere - ice itself is fairly choppy and not whole The ice maker is slow as others have said. It’s a design flaw but doesn’t render the machine unusable. Another design flaw which could be an actual manufacturing flaw is the way it dispenses ice. Unless you get a large cup right under the chute, you’ll get shards of ice on the shelf, your hand, and the floor. The whole ice is barely whole. At times we think we accidentally are on the crushed setting. The issue we are having is now the ice isn’t dispensing. My wife saw the ice jammed up inside, which others have experienced. In addition the ice dispenser is leaking. I would not recommend this fridge. We will see how the product protection I purchased works out.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Dango9, I understand how frustrating it can be when your Samsung Refrigerator ice maker is not performing the best and I would like to provide you with a helpful guide to ensure you are getting the most out of your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
If you need any further assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144018984. We thank you for choosing Samsung and being a part of our community. ^Brad
- Pros mentioned:Space
Rated 5 out of 5 stars
Gary L
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerators, plenty of room which is what we wanted, great buy. The installers were great.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded expectations in every area but one. My only complaint is that it should have a light on the water dispenser. The selection light doesn't help.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good refrigerator a lot of space and keeps the food well preserved. It’s very beneficial and I love the way it looks and how it’s set up.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best fridge I have ever bought. The fridge has a large amount space inside fridge and freezer. Starting with the fridge part. The shelves are spaced out perfect and made out of high grade material. The ice maker doesn’t take much room in this compartment. When we plugged in the water, it started making ice in lightning speeds. Speeds I have seen in any other fridge I have seen before. The freezer gets real cold and ultra large. I like to have the drawer freezer way over the freezer on top. The indoor water and ice dispenser is perfect. Over the perfect fridge.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good Puchase !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung Refrigerator in September and have been happy with it. It maintains the set temperatures properly, has a nice bright light inside to find what you are looking for. The drawbacks are, there isn't a light on the ice/water for use at night. You have to put on the overhead light, also the freezer draw doesn't come out far enough for you to be able to find what you are looking for, it would be nice to have it come out a few more inches, then maybe you would be able to see in the top draw.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my new refrigerator with the exception of while using the ice maker little fragments of ice fly outside of glass/cup.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for very little so far, but I live all of the features. Everything is in front of me, I get bird's eye view of everything I have in the fridge, I know exactly what I have and find it easily
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because i was having trouble with another brand i had for a few years. once the other warranty expired i replaced with this. a majot positive difference!
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has great capacity! The LED lights on the inside Illuminate every square inch. The ice dispenser works flawlessly and have yet to run out of ice and we use a lot! Would recommend!
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend




















