Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine pops out and doesn’t know if it’s crushed or iced. Top shelf is too short for any bottles.
No, I would not recommend this to a friend Samsung refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect. I’m always used samsung and it’s working great and very smooth
I would recommend this to a friend- Pros mentioned:Space
High quality for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, spacious, and well-made refrigerator. Good for the price and would recommend.
I would recommend this to a friend - Pros mentioned:Size
Bigger inside than it appears!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really quality refrigerator! Bigger inside then it looks. Love the look of it.
I would recommend this to a friend - Cons mentioned:Ice maker
Love the Look and Width
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new fridge, but the refrigeration portion is vertically challenged. You can fit lots of wide items, but not tall items. Also ice falls out of the ice maker every time I open the refrigerator door.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback, Momof3! Thanks so much for sharing. ^Jecca
Bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker SUCKS. It doesn't do cubes. It always comes out crushed even on cube setting. Ill never but a Samsung kitchen appliance ever again.
No, I would not recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. This refrigerator received amazing reviews. Have had it for a month now and it has not disappointed!
I would recommend this to a friendGreat fridge and great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge - the features are great and the price is fair for this fridge. The Delivery service is exceptional. Fast and efficient!
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant tell you how much of an upgrade this is from the 10+ year old fridge we had in the house we bought. Cools great, and looks modern.
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator/freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! Plenty of space, arranged efficiently. Runs quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Best fridge for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Great fridge. No complaints here!!!!!!!
I would recommend this to a friend - Pros mentioned:Space
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the product. Inside has a lot of space and so does the freezer.
I would recommend this to a friend - Pros mentioned:Space
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very good, it’s exactly what I want, the space is good and the freezer is very spacious and manageable.
I would recommend this to a friend - Pros mentioned:Space
Samsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing fridge! very spacious and makes lots of ice. Keeps temperature nice and cool.
I would recommend this to a friend - Pros mentioned:Space
Great Fridge for the family!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how spacious it is! Would recommend to anyone looking for a nice sized fridge.
I would recommend this to a friend - Pros mentioned:Space
Perfect Fridge for our needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge so far. Way more space than what we had before. Fit into the space perfectly. Would recommend
I would recommend this to a friend Lots of features, plenty of space.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks amazing. I love the LEDs. The information panel on the inside is awesome. I wish the large shelving could have a few more options on spacing, but overall it works. The rapid freeze/cool features for the refrigerator and freezer is amazing, it made setting it up much quicker and allowed us to put food and frozen items in it much faster.
I would recommend this to a friend- Cons mentioned:Ice maker
Not the best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser doesn’t have a light.. for at night use it’s not good. Also the water dispenser has a tray to catch water, it hasn’t even been a year and it’s crusty like if it’s years old.. I keep it clean trust me and it still gets crusty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Natalie
We apologize that your experience with the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenserwas less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
You may check this link to help you prevent the crust from forming.
A plan for keeping your Samsung refrigerator clean
https://www.samsung.com/us/support/answer/ANS00079481/
Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF27T5201SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144633550
Have a great day.
^Charles
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great we needed more space, which we now have. The only reason why I took off a star was because I wish that the top shelf had taller space. I prefer to put drinks at the top, and gallons of milk, juices don’t fit there, they have to be laid flat. Which takes space away. :(
I would recommend this to a friend- Pros mentioned:Size
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is exactly what my family needed. It is big enough for everything we need. I would definitely recommend.
I would recommend this to a friend