Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- |
- SKU:
- 6401615
Customer reviews
Rating 4.3 out of 5 stars with 2315 reviews
(2,315 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator the best one i had thus far
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great! lots of room. Installation was smooth. no problems
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Love the space! Beautiful fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious and open layout. Love it so far! Love the ice drawer in the freezer.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Large refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well had a dent in front so opened box. Use in garage for extra space and chill beverages. Has a lot of space and cools well. I have counter dept in kitchen so I need more space at times, Easy to clean. Like French door
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge ample room in fridge and freezer. No issues.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
LG Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG refrigerator It is a perfect size, easy to keep food separated
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrig is excellent. It was an open box but there were no surprises. The only damages were what we observed at the store. The refrig itself is great. The bottom refrig drawer comes off track if you only open it halfway then close it back. This doesn't happen if you open it fully. The control panel takes a little getting used to but we are pleased so far
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great nice looking refrigerator for a great price.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has plenty of room and the ice maker and water dispenser work great.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Bad Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've always had Samsung appliances and have rarely had issues with them, which is why it's so disappointing to have to write this review. We ordered this fridge when our old one started leaking from the water filter holder. We decided to upgrade to a model that had an external water and ice dispenser, and this was on sale with pretty good reviews, so we took the plunge. Delivery and setup was great. The team came on time and connected everything. We ran into problems once the fridge started settling in. I had read some pretty dicey things about Samsung and its history with ice makers, but was under the impression that the issues had been resolved a couple of years ago. Not sure if this was just a bad unit, but the ice bucket refused to stay locked in its housing. It constantly pushed out as the bucket filled up and I had to push it back in multiple times a day to avoid the ice melting and clumping together. After doing this for a week, I called Samsung to see what they could do. They gave me instructions on how to properly seat the ice bucket, which I followed. The solve worked for less than a day. With all this frustration and hearing some rattling from the fan, I decided to exchange it for a comparable LG model. The irony is that there's a sticker on the ice maker that says it has a 2 year quality warranty. The refrigerator and freezer were great, and overall I'm still happy with Samsung as an appliance maker, but will definitely steer clear of their refrigerators until they can get their act together and produce properly functioning ice makers.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JBX74205.
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Reference Number: 1144624833
Have a great day.
^Charles
- Cons mentioned:Ice maker
Rated 3 out of 5 stars
This is a low budget refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is not the best. Also, there is limited space in the refrigerator. The doors have to be forcibly pushed closed. I was told this is normal for this machine; my old French door refrigerator did not have this issuem
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. Always remember to close the left door and then the right door. This will allow the door to close with ease. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Size
Rated 5 out of 5 stars
Lots of room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It's fairly a large refrigerator. Make sure it fits your space.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the French doors! So much space! A big step up from our old fridge.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Loud humming refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased and installed this refrigerator in June of last year. About 3-4 months after having it, the compressor slowly started to get louder. Not so loud that it sounded like it was going out or about to break. Just a hum that over time now can now be heard in other rooms of the house. It is April now and the hum is loud enough to be heard in any room of our house. I've tried several things and even took the back panel off to see if something was hanging on the compressor causing a vibration. Couldn't find anything obvious. Then, to top this off, just last week, after having the product for 9-10 months now, the ice in the ice marker started defrosting. This means that the ice is soft and when I get ice, a fair amount of water comes out of the ice dispenser first. Sometimes leaking onto the floor over night.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your situation and its importance to you. Let's help you with this, KirkL.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video for additional help.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
We recommend browsing the troubleshooting guide below to help rectify the ice maker's cooling performance. Please watch the instructional video and click on the hyperlinks.
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147066484, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Space
Rated 5 out of 5 stars
Best fridge ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Refridgerator has great storage space
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. A lot of storage space in both the refrigerator and freezer.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Lots of space and easy to use.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Reliability
Rated 4 out of 5 stars
Refrigerator, DON'T EVER BUY AN LG, THEY GARBAGE!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a nice refrigerator and delivery was perfect, so it gets 4 stars. If it lasts past six years I may upgrade it to 4.5 stars and if it actually last the ten years it claims then 5 stars. previous model we just replaced was LG (never buying LG again (EVER)) which made it a whooping 5.5 years before dying, what garbage, and the support was non existent, verbally challenged, and incompetent!!!!! Okay I probably should only do three stars but the delivery guy was REALLY sharp, spoke excellent English, answered all of my questions honestly.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great buy!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super looking and great fridge!! Lots of room on the inside as well!!
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Freezer is flimsy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator compartment seems to be nice and the look is really awesome. I am not impressed with the freezer just yet. I feel it is cheaply made, flimsy, and feels like it will break each time it is opened.
This review is from Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there woods,
Congratulations on your new Samsung Refrigerator and thank you for your review. We are excited to be your choice for your newest addition to your kitchen. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143090553. We welcome you to our family and thank you for choosing Samsung. ^Brad




















