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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,315 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space! Great quality! Just what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and well made. Love this fridge. Beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Leak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser leaked from day 1. Sending it back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment about the Samsung refrigerator's water dispenser. We are here to help you.

      I have shared a link about the steps if the water dispenser is leaking. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146913779, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very appropriate for a family of four.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. Lots of space for food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge for new home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a new home and needed to purchase a fridge quickly! Best Buy was the only place that had the fridge available to deliver within a week and at the best price! The installation was also great....the guys came in, installed and were out in about 15 minutes and they removed all packaging. GREAT SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung product is excellent. It's quiet, water and ice function perfectly and the interior of both fridge and freezer are well designed to accommodate all shapes and sizes of groceries. The salesperson at the store was very knowledgeable and helpful to make the final decision from 5 different makes and models.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing fridge. So far so good. Lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new refrigerator. The delivery boys done an excellent job removing my old fridge and installing the new one would definitely use them again and recommend them .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it on sale for $1,800 so it worth it. The only thing I don’t like the fact that there are no wheels to roll this on. Otherwise it is good to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you can't go wrong with this model. Well made, like the water/ice dispenser in the front. I'd buy this again. One tip to look out for: if you have a power outage for a long time and the ice melts in the dispenser, the water will leak out. I'm sure this happens to other fridges as well, but just an FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Better then expected. Would but again

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge and freezer lots of room for everything

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product and very spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glade I got this model love the space. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Its spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its super quiet and nice! Looks good makes ice fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Lots a room and the freezer drawer is awesome. Best Buy sales person Kei'shaun knew all the information on the refrigerator and was extremely helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    So far so good. But only have had it for 6 hours.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space it offers and water and ice option.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great, love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, plenty of room. Love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge without all the bells and whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, works great. The only quip is that the display is on the inside of the fridge. a display on the outside would be great but not a deal breaker. Does the job and does it well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there kparab, it is great to hear that your new Samsung Refrigerator is making a statement in your kitchen. We are so happy to welcome you to our family and thank you for trust Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ok buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Ice machine cubes misses glass sometimes when it sprays out. Ice tray doesn’t lock in tightly & we have to push shut.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Icey,

      We appreciate your patience in dealing with the situation you're having right now with your fridge.

      Please know that we value your feedback, and we will continue working on improving the quality of the products and services we offer.

      Ensure the glass is in line with the dispenser to prevent the dispensed water from spilling.

      Special features / Water/Ice dispenser/ Note section on page 43
      https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144779899

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was great and very knowledgeable about the products we look at and the one we purchased. Will buy more products from this store

    I would recommend this to a friend