Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for price!! Easy to setup and delivered on time
I would recommend this to a friend Not Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no issues other than a ding on the side when taken delivery
I would recommend this to a friend- Pros mentioned:Size, Space
Smooth & Clean Look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new Samsung Black Stainless refrigerator. Very spacious. Very sturdy built very tough!! Plenty of drawer storage space and shelf space. Go ahead and purchase.
I would recommend this to a friend - Pros mentioned:Space
great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. works well. spacious on the inside.
I would recommend this to a friend - Pros mentioned:Space
great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very spacious and we’re happy with our new fridge
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator for the price. Very spacious.
I would recommend this to a friend Great looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and good price point. Has nice features.
I would recommend this to a friend- Pros mentioned:Space
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great space and lighting inside. Classic look
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the purchase of the Samsung refrigerator black stainless with the product style and functionality. We were very satisfied with delivery and set up as well
I would recommend this to a friendGreat fridge for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice refridgerator for the price. I cannot speak to the water feature as our connection is not compatabile :(
I would recommend this to a friend- Pros mentioned:Space
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space! Great quality! Just what we wanted.
I would recommend this to a friend - Cons mentioned:Ice maker
2 star in a 4 star body
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this model. 2 years out and ice maker has failed 3 times. Additionally water dispenser slows to a crawl until you change the $40 filter. Never lasting more than 1 m and not the recommended 6 months it’s supposed to last. It would be a 4 star without these known issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnthonyD,
We totally understand your frustration with your refrigerator. Let us help you to make the experience better.
Here is a link for troubleshooting steps for the ice maker that is not working. Kindly choose the corresponding one that matches the situation of your ice maker.
The ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Here is a link for troubleshooting steps for the water dispenser that is slow to dispense water. Kindly click the embedded word.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146545576) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Space
Very appropriate for a family of four.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new refrigerator. Lots of space for food.
I would recommend this to a friend - Pros mentioned:Space
Amazing fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and well made. Love this fridge. Beautiful.
I would recommend this to a friend Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it on sale for $1,800 so it worth it. The only thing I don’t like the fact that there are no wheels to roll this on. Otherwise it is good to buy.
I would recommend this to a friendGreat Fridge for new home!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought a new home and needed to purchase a fridge quickly! Best Buy was the only place that had the fridge available to deliver within a week and at the best price! The installation was also great....the guys came in, installed and were out in about 15 minutes and they removed all packaging. GREAT SERVICE!
I would recommend this to a friendGood so far.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is good on this! The only thing I don’t like is that it doesn’t have a light on the water/ice dispenser like my old Samsung fridge.
I would recommend this to a friendExcellent Product and Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung product is excellent. It's quiet, water and ice function perfectly and the interior of both fridge and freezer are well designed to accommodate all shapes and sizes of groceries. The salesperson at the store was very knowledgeable and helpful to make the final decision from 5 different makes and models.
I would recommend this to a friend- Pros mentioned:Space
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amazing fridge. So far so good. Lots of space.
I would recommend this to a friend Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money you can't go wrong with this model. Well made, like the water/ice dispenser in the front. I'd buy this again. One tip to look out for: if you have a power outage for a long time and the ice melts in the dispenser, the water will leak out. I'm sure this happens to other fridges as well, but just an FYI.
I would recommend this to a friend