Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Ok designdesignp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator started making a loud noise on the second day. It was a fan behind the icemaker that needed to be replaced. Now it is very quiet. The shelves in the refrigerator are not as adjustable as side by sides, which I do not like. There is barely enough room for a 2L bottle unless I remove one shelf.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about having a refrigerator that has barely enough room. Let us help.
We recommend checking the link below for details about organizing your refrigerator.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146821301) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Cons mentioned:Door
Questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected. Nothing outstanding that piques interest. Ice tray difficult to get out, freezer door can easily hit foot, door hinges loose and won't close sometimes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'd like to help with these concerns. First, I have this link (https://bit.ly/303O1r1) to help you with the ice maker. I also have this link (https://bit.ly/3mIURvP) that can walk you through what to do if the doors are not closing properly. ^Jecca
I love my refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator, the brand is just perfect, I’m so happy with it, ifi I have to buy again another one I definitely will get the same one, I recommend
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside lower drawer in the refrigerator is horrible. It feels like it’s constantly broken. I am very disappointed in the quality of the drawer but besides that it’s a great refrigerator
I would recommend this to a friendGood fridge, bad handle design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great layout, water system works well so far nice and quick, but the freezer handle is a poor design and is weakly attached to the freezer door by a tiny set screw that is bound to loosen and fall off.
I would recommend this to a friendNo regrets!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying this refrigerator. It has lots of room to store fruit and vegi's as well as cold cuts. Our biggest concern was storing tall milk cartons, but this frig has lots of options. We are very happy with our purchase!
I would recommend this to a friendExcellent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, makes ice super fast(takes up to 12 hours if you reset the ice maker). Had a side by side before this, really like the French door design more.
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Ice maker
No stars- ice maker leaks and no help getting fixe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big it is but I have a bowl I empty multiple times a day because the ice maker leaks. I have had no help getting answers or a solution! And today the Samsung microwave beeped without even being used and shows an SE. and will not work...3 weeks old both
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AprilDK! We're happy to help you with your concerns about your refrigerator and microwave. Please feel free to reference ticket number 1142502408, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
PR Samsung Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Refrigerator arrived with scrape along 1 side...no big deal as it won't show. Initial concern was a bent grill in the lower rear of the unit...insulation was showing but insulation wasn't damaged as unit works fine.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been working like a charm. Had it for about a month or so and other than a quick filter change not sure how long it was there this has been a great addition.
I would recommend this to a friendFridge door open alarm.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the open door alarm. No more telling my kids to close it. It is onlyissing the smart app.
I would recommend this to a friendVery roomy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this refrigerator for about a month and, so far, are absolutely thrilled. It has much more usable space than our previous refrigerator and is organized well.
I would recommend this to a friendSmooth purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth purchase the sales person was great and knowledgeable and the delivery team did a great job getting the fridge inside my home, they even took the door off
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the refrigerator for a month and it is good. We had to replace our 15 year old Samsung. This one is smaller and the ice works a little different but we are getting use to it. Delivery and setup was awesome.
I would recommend this to a friendNice big fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and paid for fridge all online. Arrived at store after notification that fridge was ready for pickup. Staff was very helpful and I was in and out of there fast.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Tigg, I would like to congratulate you on your new Samsung Refrigerator. We thank you for choosing Samsung and welcome you to our community. ^Brad
Excellent quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product , excellent quality Not happy with the delivery Took way to long to arrive
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far fridge works great. Best Buy’s delivery service was also great. They were in and out in 20 minutes and put everything back where it belonged.
I would recommend this to a friend- Cons mentioned:Ice maker
I need a refund for at list 1/2 of my Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker doesn’t properly for a bran new refrigerator
No, I would not recommend this to a friend Best refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the buy and super happy with my purchase. Ice maker works perfectly
I would recommend this to a friendFrench door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator, the black stainless is beautiful to. I love the french door style for having large shelves in the refrigerator section. The freezer drawer is very nice too.
I would recommend this to a friend