Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd refrigerator that I’ve had in this style and I love it!
I would recommend this to a friendSamsung Ref
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new refrigerator. So far so good. No issues.
I would recommend this to a friendExcelent !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good morning, the installers have a exelent performance, we appreciate what they did for us, thanks for them
I would recommend this to a friend- Cons mentioned:Ice maker
Unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with water and ice dispenser. Water and ice fall outside cup wetting floor. Too messy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. We are sure that you will love this spacious unit. When you are dispensing ice and water, make sure to line the cup up with your ice shoot and water dispenser to ensure there is nothing escaping from your glass. Thank you for choosing Samsung. ^Brad
Fine product, poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was disappointing. Unit itself is very good. Paid for a full Installation. Did not recieve it.
I would recommend this to a friendRefrigerator performance review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon receipt of my new refrigerator and practical use, I have discovered by expectation are beyond the initial expectation.
I would recommend this to a friendChuck is Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I intended to purchase and searched all brands and selected the Sam Sung French doors with freezer on the bottom. Fits where I wanted it and works perfectly. Highly recommend.
I would recommend this to a friend60% off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box item works great. Had a non-issue -issue and they came out and fixed it right away
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good value for a great fridge. I would definitely buy it again at that price.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way the refrigerator looks and its functionality! It has awkward spacing on one side of thr french doors, but i found small items to gill that space.
I would recommend this to a friendGreat so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is the left food tray hits the left door. You open the door as far as it will go and the tray will still hit it. If the door opened another 2” the tray would slide out. Poor design
I would recommend this to a friendHappy customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a quick delivery and installing. The people who installed, they were professional. So far the refrigerator seems good, hopefully there will be no issue.
I would recommend this to a friendDitto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product. Finally can put magnet displays on the door. Roomy and easy to view and use. Would be nice to have more space for gallon size products.
I would recommend this to a friendGood Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My house us a rental property. I havenot even seen our refrigerator yet. I really haven't comments. Best Buy is a great place to buy appliances. I appreciate your company. Thank you Richele Kurtzer
I would recommend this to a friendAnh Nguyen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best refrigerator I ever bought. Thanks Bestbuy.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room inside. gets relly cold. Could freeze stuff in the fridge if you want. I love it
I would recommend this to a friendSamsung full size fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always disappointed with the small ice capacity but otherwise am happy with my purchase, to new to really know
No, I would not recommend this to a friendRefridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our new Samsung refrigerator! Also the delivery and installation crew were great!
I would recommend this to a friend- Cons mentioned:Ice maker
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is dipensed very slowly and gets stuck. Crushed ice is impossibly slow. We stopped using.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Congratulations on your new Samsung Refrigerator. I see that you are not satisfied with how fast the ice maker is. I would like to make sure you are getting the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001015/ Thank you for choosing Samsung. ^Brad
- Cons mentioned:Ice maker
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the refrigerator for just over a year. Ice maker stopped working. You cannot remove the glass on shelves to clean. Found out the ice maker issue is a known issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, CindyC. Let's help you.
We recommend following the resources below to rectify your concern with your ice maker and how to clean the glass on the shelves. Please browse over the hyperlinks and watch the instructional video for tips.
The ice maker is not working (Please select the best one that describes what you are experiencing with your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146678813, to help our team pull up your information when you message us.
Have a great day.
-John