Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by salesman working 2 customers at once. Delivery did not come day promised but received a price adjustment.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it if anyone wants to buy refrigerator that is it
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love it. Only change I would make is move the spout where the water comes out back a little.
I would recommend this to a friendInstallation very poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refridgerator is fine, just it is not on wheels? Why? I risk scratching my wooden floors any time it needs to be pulled out. When it was being installed the technician shoved the fridge so hard into the wall, he bent the shut off valve, and punctured my existing water line. I had to call someone out to replace my water line. Not happy with the Geek Squad's performance. pitiful.
No, I would not recommend this to a friendgreat fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great fridge, love the doors and water features. BB set it up too!
I would recommend this to a friendFabulous Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage capacity. It easily has room for pizza boxes and gallon milk and juice containers. The freezer is deep and spacious.
I would recommend this to a friendPhenomenal fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it other than the ice being slightly slow it was perfect
I would recommend this to a friend- Cons mentioned:Ice maker
Bad news
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but i had to call multiple times to get it fixed its a closed unit so it not repairable. Ice maker broke 3 times all around its a trash appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SawyerG,
We understand the frustration of not having a working ice maker. Allow us to help you with the fridge.
Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146632053 to help our team pull up your information.
Have a great day.
^Aloe
- Cons mentioned:Ice maker
Avoid at all costs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is absolute garbage. After about a year or owning it, it started to ice over to the point that I now have to defrost it every 2 weeks or so. It's terribly loud as well. Next time we are in the market for a fridge, I can guarantee it WON'T be a Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Clutzycook,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as your ice maker not working properly and it's loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on your ice maker. Just click on "Ice bucket is stuck or has a block of ice" to fix the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144516811.
-Noraina
Good looking refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this fridge! My only complaint would be that there isn't very space in the door with ice/water.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our other refrigerator with this Samsung. Has great room inside. Ice cubes are full size so your drink does not get watered down quickly.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is laid out well utilizing every bit of space. The freezer compartment is large enough to hold everything we need and is easy to navigate
I would recommend this to a friendGreat fridge! Works well, keeps things very cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is wonderful and it great for home use. However, taking parts off the fridge, stickers and plastic, installing everything ourselves was such a hassle. Taking the plastic or sticker off was not very clean on the fridge. Wish they stuff and protected the fridge better by not sticking all the foam/plastic wrap so tightly. Parts of the sticky foam and plastic wrap is still on the fridge hinges.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good Fridge, I got it with a discount with BestBuy membership.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a great person Michael help us Just which we could move one stationary shelf up Love the product
I would recommend this to a friendDecent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best out there in the market in terms of the value of your buck. A water filter is a little expensive but it's worth it,
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Seems like the water speed is a little slow but that’s ok the ice maker is awesome.
I would recommend this to a friendBest Buy is best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is always the best!! I received my kitchen appliances on time and it was installed perfectly!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi BKris! We're so glad to hear you had such a pleasant experience. We hope you have just as great of an experience with this refrigerator. ^Jecca
Mike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant product and a great deal. Sales and customer service were very knowledgable and couteous
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a nice upgrade in our kitchen however the installation team process did not go well.
I would recommend this to a friend