Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, as I replaced a Kenmore Elite.
I would recommend this to a friendBig enough to hold a body!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding "ice-a - box". Lots of storage capacity and functionality. I am amazed at how quiet it runs. A very elegant design!
I would recommend this to a friendMade cheap!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically like Samsung products however this one is a little on the cheap side in my opinion. This refrigerator doors especially the left door to be specific are horrible, light, and the flap never completely opens and closes. I paid 2000 dollars for this and I have done an exchange but still the door does the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Little23, I would like to welcome you to our family and thank you for sharing a review on your Samsung Refrigerator. I have a helpful guide that will help ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
If you need any additional assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143908491. We thank you for choosing our Samsung family. ^Brad
Satisfied customer w/some reservations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our Samsung refrigerator however a bit disappointed with the ice dispenser as the ice crusher is very slow and seems to have a limited capacity (maybe it is reloading?) to crush perhaps 6 ice cubes at a time and then need to wait a few minutes before using again.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of your overall experience with the ice dispenser of your Samsung refrigerator, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung refrigerator has ice dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144960549) to help our team pull up your information.
Thank you!
-Angelica
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a month ago and love it. My husband is happy we chose this.
I would recommend this to a friendAmazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Amazing item I love it. Ice maker work great I recommend 100%
I would recommend this to a friendFridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge a few months now and am very pleased. The finish doesn’t show finger prints just like it said.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Verry good this team I like it I want suggest my friend too
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the layout of the fridge. The freezer is well laid out as well.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was delivered in time. No issues at all
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying it. Great purchases for today and tomorrow
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves could have more spacing options. Kinda difficult to space for certain items.
I would recommend this to a friendFridge is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing! It runs smooth and and looks very nice in my own kitchen. The fact that it has to ability to make crush ice is awesome as well.
I would recommend this to a friendSo much room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is in the bottom so there is so much more room
I would recommend this to a friend- Cons mentioned:Reliability
Happy with purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. I had wanted stainless steel but the model I wanted wasn't immediately available so I got black stainless. So happy I did. It looks great. I gave it 4 stars only because I haven't had it long enough to judge reliability.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there jojo, congratulations on your new Samsung Refrigerator. We appreciate the great feedback and are happy to welcome you to our family. Thank you for choosing Samsung. ^Brad
- Cons mentioned:Ice maker
ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker spills ice into the interior of the refrigerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Clark,
I see you are experiencing issues with your Samsung Refrigerator dumping ice into your unit. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143061580. We thank you for being a part of the Samsung family. ^Brad
Not super cold temp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the over all fridge but returning for LG because at the lowest temp settings of 39 degrees it's not that cold, temp read 40 degrees with a digital thermometer. Did everything in the manual but did not help. Can't feel the cold air thru the all around cooling vents. Power cool does not help much. 20 year old fridge did a better job at ice cold temps.
No, I would not recommend this to a friendFreezzer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and excelente service goood service and good products
I would recommend this to a friendIt works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and works well as expected. I haven't tried to get ice yet, but believe it should work as well.
I would recommend this to a friendBougie Yet Affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love love my refrigerator! It gives a very Bougie look to my home and I love Bougie things! It’s a must buy!
I would recommend this to a friend