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Customer Ratings & Reviews

Your price for this item is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,315 reviews
  • Rated 5 out of 5 stars

    Best value refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago. The price or value is great for the feature and specification that can provide. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and value. Really like the way I can change the positions of all the shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frenchie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and very efficient! They put it together so fast and without any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, but they had no problems with me wanting to exchange it. I wanted one just a little larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellant purchase , the wife couldn’t be happier, I would recommend this appliance to anyone…

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser does not have a light built into it. Ice comes out way too slow. Water will leak from the water dispenser occasionally. Not a fan of this fridge at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We appreciate your experience with the fridge. Let us go ahead and get you tips and tricks to maximize the potential of the fridge.

      A few factors can cause an ice maker not to work. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.

      Ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see the water is at the bottom of the compartment, below the vegetable or crisper drawers.

      Water leaks in a Samsung refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      I highly recommend visiting this link for the reference guide:

      Test or reset your Samsung ice maker
      https://www.samsung.com/us/support/troubleshooting/TSG01207806/
      How to maintain the ice maker
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145592497) to help our team pull up your information when you message us.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Samsung - 27 cu ft raiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the equipment, model, performance and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is good, i like this fridge, it makes me happy to put food into this fridge and make it cold. I hope others like this fridge as make as me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. So far works great. The shelf spacing is not perfect. Wish it was just a little bit bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy best buy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. This ithem is perfectly fine works good for my needs i will recommend to any one .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to our home. It completes our Samsung set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a two door refrigerator. Really like the bottom freezer. It is easier to access. Love all the extra room in the refrigerator section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my choice in picking this refrigerator it as some bells and whistles that you have to get use to and learn how to work but i do love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my 87 years young mother for Christmas and she LOVES it! I am glad we decided to go with this model instead it fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge for our big family, Thanks Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 27 cu. ft. Large Capacity 3-Door French

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge but shelf heights are not great. That is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 27 Cubic Foot Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 3 door refrigerator with innovative storage shelving, bins and drawers. Bright LED lighting and easy control panel on inside. Very quiet running and when dispensing ice and water. Love the rapid ice function when entertaining guests. Overall very satisfied with this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. I have 15 years old Samsung still working, I put it in the garage. Reliable brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Adore the in-door ice feature. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and staff was very good. Price a good eal

    I would recommend this to a friend