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Customer Ratings & Reviews

Your price for this item is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,315 reviews
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 12 year old Samsung refrigerator with this model. Had good luck with the last one and the LG models had terrible reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vert satisfied, especially the delivery guys. Worked very hard to see that everything was as it should be.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung Refrigerate

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is horrible, the ice maker does not work , there are known for problems and continue to sell them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my refrigerator for about 4 weeks now and I love everything about it. Best one I've ever had and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good looking. Only the thing I don't like is the filtered water is cold. So I can not drink the filtered water directly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product would reccommend to family and friend and neighbors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size for my family.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. I do miss the front shelf in the freezer though. And the many different shelf adjustments in the previous fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Wife Happy Life she loves it, so far so good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there David, I am so glad to hear your Samsung Refrigerator is working well, We appreciate the feedback. Thank you for being a part of our Samsung Community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Get what you expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service through Best Buy. Best Buy was our choice over the other box stores for price and availibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but needs better shelf configuration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelf placement and it’s adjustability could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous refrigerator stopped functioning!! I tried to wait for Black Friday sales but needed the appliance immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Refrigerator Stainless Steel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had our refrigerator installed yet but we are looking forward to this great looking stainless steel Samsung refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely not fingerprint resistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets dirty very easily. Not the best fridge to have with a toddler around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice appliance package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. We purchased for a flip house. They looked and worked great. The new owners were very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge only problem i had was missing the screws for the handles. Spoke to samsung customer service they were here in 3 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge for the money!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for my rental town house and the renters love it so much they pay me on time now!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of space for tall items.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is average. It was scratched when it was delivered by a delivery team that does not even speak English. Not much of space for tall items.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good to read your review, KamilC. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge.

      We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can really affect how long the food lasts. Please check these links for details.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins
      https://www.youtube.com/watch?v=pN8js9mZrXI

      You can contact Best Buy at (888) 237-8289 H.24 Hours a Day. They can help you with the concern about the scratch on your refrigerator.

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145477000) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality. I’d recommend this refrigerator to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase somewhere else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but buy somewhere else. Best Buy’s delivery and customer is HORRIBLE. So buy this fridge from anyone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator and the price was just right for us in our new home.

    I would recommend this to a friend