Customer Ratings & Reviews
- Model:
- RF27T5201WW/AA
- SKU:
- 6401615
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little bummed that I could not get the refrigerator that I wanted but this refrigerator is way better than i expected.
I would recommend this to a friend- Cons mentioned:Ice maker
Fridge,- French door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after only 2 months if used, the freezer stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your refrigerator operates at its optimum level, LeonardoT. Let us help you.
Please refer to the resources below should your freezer stop working. Click the hyperlinks and watch the instructional video for tips.
Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147160416, to help our team pull up your information when you message us.
Have a great day.
-John
Great and great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good great great great great great marvelous working great and great loving it and loving it
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space in both fridge and freezer. Great price and customer service.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fit perfectly and I enjoyed it thanks to those to employees Ian and David they were very kind and patient
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price.........................
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bought this for my wife she is in love with it Would recommend this refrigerator for anyone
I would recommend this to a friendIce cube tray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but the ice tray always get stuck or over freezes
I would recommend this to a friendDings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Doors had dings and had to get replaced.
I would recommend this to a friendDO NOT BUY SAMSUNG!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right away the ice was melting and leaking down the door. Samsung sent out a repair service. They replaced the ice door flap, which stopped the leaking from the door… but it didn’t stop the ice from melting and filling up the ice chute. So now when you want ice, you get a cup of stale water first as it collects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working ice maker. Allow us to help.
Here is a guide on what to do if your ice maker is not making any ice and the ice is melting. Please click on the embedded word and watch the video included.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147287438) to help our team pull up your information.
Have a great day.
^Camille
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took longer than original delivery date Frustrating having to wait til new date to see if they would show up
I would recommend this to a friendLove the fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience buying the fridge. Great price, really nice people to help us, and delivered on time and undamaged.
I would recommend this to a friendTrinket review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy, easy to use. I Also like the features
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and quality. Searched for a unit with these features and none other could compare in quality
I would recommend this to a friendgood fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great, easy to use, good ice production. freezer drawers are large. Shelves are adjustable. good fridge!
I would recommend this to a friendExcellent affordable fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale and it's an awesome product! Everything works well and there's so much space.
I would recommend this to a friendGreat French door fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, water taste great and gets rid of the nasty chlorine taste.
I would recommend this to a friendOur new fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator. We only wish we had not waited so long to buy it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there LynnM, congratulations on picking a Samsung Refrigerator that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad
Great Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for an Excellent price. Got a nice deal from Best Buy during the July 4th sale.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with delivery. Fridge is high quality, easy to set up and is organized to maximize space.
I would recommend this to a friend