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Customer Ratings & Reviews

Your price for this item is $2,339.99

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,315 reviews
  • Rated 3 out of 5 stars

    Refrigerator good, service not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not deliver on date set. Could not get ahold of store on phone. Kept transferring to other people on phone for at least 2 hr. Delivery showed up 2 day later, glad we were home.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this french door refrigerator from best buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only looks great but also very functional. Love the water on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my new fridge. It excelled my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice stainless steel refrigerator a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as we had hoped.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had about one month but everything is great. NO concerns. Really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE SAMSUNGS APPLIANCES AND ELECTRONICS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT COUSTOMER SERVICE INSIDE THE STORE BUT HAD SOME ISSUES WITH DELIVERY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy, highly recommended to anyone looking!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the day we bought it and set it up we have had nothing but issues. The water or ice will not work, it will make ice but it won't come out of the door. We have not been able to set a temperature for either the fridge or freezer,all of the buttons just flash. We are having a horrible time trying to find anyone who will work on a Samsung refrigerator. I had no idea they were this bad. I do not recommend at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Had it about a month and so far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So far so good! Looks great in our kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding refrigerator. Love the spacious shelves.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Freezer went in 1½ years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half the freezer stopped working. Picked up June 7, 2023 and freezer went on Dec. 28 2024.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great. Looks sharp.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new house and needed a fridge. Works great and looks awesome too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    San Antonio Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are brilliant. I love them. Will recommend them any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my refrigerator! I will buy more stuff from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Overall happy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Ice machine could operate a little quicker and the external ice water Area need a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with the delivery and it has performed well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, service in store and delivery were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Does a great job. Looks beautiful

    I would recommend this to a friend