Customer Ratings & Reviews
- Model:
- LC27F398FWNXZA
- SKU:
- 5712667
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27" F398 Series monitor's picture quality and curved screen, frequently praising the image quality and immersive viewing experience. The monitor's ease of setup and affordable price point are also highlighted as significant advantages. While some users noted the absence of built-in speakers and a minor issue with the included HDMI cable, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
Experience with over 20 of these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a bunch of these for work and none have had issues. Basic monitor for basic tasks.
I would recommend this to a friendMonitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor, also bought few other items from Best Buy
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good resolution and all that I need for my pc
I would recommend this to a friendAwesome monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, bright, clear monitor. I highly recommend it
I would recommend this to a friendIts alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics i thought would be better than they are.
No, I would not recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Didn’t give it 5 stars because its image quality wasn’t quite as good as I was expecting.
I would recommend this to a friendJust wow!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I only had the monitor for a week, and it is not working. I am going to get it replaced or fixed. If it breaks down again, I will be asking for a refund.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what wife needed for her photography editing. Go higher for the best
I would recommend this to a friendGood monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor but it the text looked a little fuzzy.
I would recommend this to a friendnot so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragile, broke within 3 mths of use, also not good for gaming.
No, I would not recommend this to a friendBest Buy unhelpful with post sales issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 Out of the 3 monitors purchased were defective. Best Buy was unhelpful in returning + Replacing the product. Samsung's warranty team has also been very ineffective with helping provide a solution. this problem will take nearly 2-3 months to resolve.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to assist and further investigate your feedback. To assist your further, 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
We will make our best effort to resolve this issue.
- Pros mentioned:Curved screen
Amazing monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality love this monitor. The colors are beautiful.The curve is amazing
I would recommend this to a friend - Pros mentioned:Curved screen, Picture qualityCons mentioned:Hdmi cable
Very Good Monitor at this Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine as a refurb off of Woot with no problems. Love the curvature as it really helps see the edges of the screen with your peripheral vision. For around $200 the image is good. You can't expect the very best image at this price but it is fine for 90% of all users, esp. those who don't need super-high refresh rates for fast gaming. Out of the box I found the included Samsung HDMI cable to be a throw away item. Poor quality HDMI cable and it didn't make a secure connection when put into an HDMI port. Get a better cable. I substituted a cheap $8 AmazonBasics HDMI cable and it worked just fine. Some of the detractors of this monitor who complain of blackouts during use are probably using that cheap Samsung "freebee" cable. Once you set it up you'll want to go through a calibration test with it for the best image. First thing is to find the best color profile for it as this makes a HUGE difference in what you'll see on the LED screen. I'm using it on a Mac and used a RGB-CMYK color gradient test chart. On this display I found the best color profile for me was "Display P3". It showed all the graduated steps in the color calibration charts on the screen. Go to the Eizo Monitor Test (google it) to run through the calibration setup. I set up for "Display P3" color profile and then run my Brightness at 100%, Contrast at 80% and Sharpness at 40% for the best image. Don't run the sharpness too high or you'll see pixelation on small fonts when they are blown up on this 27" screen. Remember, this isn't a Retina type screen with high PPI counts. Having a little bit of smoothness acts like anti-aliasing so go for sharpness in the 40-50% range. If you are using a Mac and want to later adjust the brightness & contrast on the fly, look up the freeware "MonitorControl 2.0" which will let you do that using a pull-down menu in the Mac menu bar. I rate this monitor 5-stars given the fairly low cost and what you get for it. I was previously using a high quality, flat 22 inch monitor from Viewsonic that was 4 years old and switching to this larger curved monitor made it much easier to read text for my 60+ year old eyes.
I would recommend this to a friend Product is ok but not best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended to buy at best buy..this is not height adjustable .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Color
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, bright and colorful. Great value for the price.
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get this monitor however I was so disappointed when I got it. The quality was obviously very poor and appeared to be very cheaply made. Picture quality was pixelated! Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ceno:
I am sorry to hear that you are not happy with the HD quality of this model.
Please know that the Samsung C27F398 delivers vibrant, stunningly vivid colors with Samsung's Active Crystal Color technology. The excellent 3000:1 contrast ratio delivers deep blacks and bright whites so you can clearly see even in the darkest or brightest scene.
Please give us the opportunity to troubleshoot and resolve your disappointment by contacting us via any of these options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Solutions
only worked for about 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two on Dec 17, 2024. Now one is already kaputt, three months later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with your Samsung Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Not good for coders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My objective was to get second big screen in addition to macbookpro, so that I can see more code. the max resolution is pretty bad. I Had enlarge the text size to 150% and picture was pixalated. I could see the boxes for letter 'c'.
No, I would not recommend this to a friendBrand response from Samsung
Posted .spatil:
Thank you for sharing your experience with the Samsung C27F398 Curve Monitor. I am sorry to see that this model fell short of your expectations.
Your thoughts are very important to Samsung and will be shared with our internal teams.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Solutions
Love the curve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Screen clarity is unbelievable. Got a great deal on this monitor and many co-worker compliments.
I would recommend this to a friendDamaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent to me damaged. They refuse to accept return. Screw these people.
No, I would not recommend this to a friend
