Customer Ratings & Reviews
- Model:
- LC27F398FWNXZA
- |
- SKU:
- 5712667
Customer reviews
Rating 4.7 out of 5 stars with 329 reviews
(329 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 27" F398 Series monitor's picture quality and curved screen, frequently praising the image quality and immersive viewing experience. The monitor's ease of setup and affordable price point are also highlighted as significant advantages. While some users noted the absence of built-in speakers and a minor issue with the included HDMI cable, the overall feedback points to a positive user experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had dual monitors, I went from dual 23" to this new and amazing dual curve 27" screens. quality is great! my wife loved the Blue Light filter "eye care" the curve screens gives my home office look futuristic. the dual port works well - i use DP for my home PC and my wife uses the HDMI for her work port replicator. she hooks up her laptop and she continues to work. i didnt give it 5 stars because the built-in speakers are not so great. otherwise, i recommend this to everyone that works from home a lot and occasional gaming.
I would recommend this to a friendRated 5 out of 5 stars
At homeWork station
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This matching monitor made wonders at my house for work from home station
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so glad I bought this monitor, graphics are great! Light weight, doesn’t use much space in me desk. I just love it!
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product for the price Good vision
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I wanted a monitor to which I could connect Firestick and Roku. I use Bluetooth speakers for sound.
I would recommend this to a friendRated 4 out of 5 stars
Monitor Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent monitor, i recommend tren because they are in line with the Price quality
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and curve makes it look so nice!!
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Hdmi cable
Rated 3 out of 5 stars
Monitor Failed in 5 Months, then Good&Bad Support
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is much more about the customer support that I received when the monitor failed than about the monitor itself, which was good when it has been working. Although it's a good monitor, I was surprised that it stopped working after about 5 months of moderate use (about 2-3 hours/day), and replacing a USB cable and trying a DisplayPort cable didn't fix the problem. I've had other monitors that I've used for years (Viewsonic, HP, Dell) without any problems. I expected at least a similar experience with a quality brand such as Samsung. Perhaps this was a fluke. Their customer/technical support was inconsistent. My initial communications and their follow-up communications at the end was good. My experience in the middle with their back end support team wasn't, which delayed my getting a replacement by another 1.5 weeks. After my initial support call, I had to hunt for some purchase information to submit to an online form, which then hung multiple times (different days). Then for some reason, Samsung canceled my Service Request after they didn't here back from me within about 5 days. (The tone of the communications coming from the resolution team felt impatient—I guess they were being measured on a turnaround metric?—even though Samsung wouldn't allow me to submit the information requested.) At that point, someone who didn't know what I was doing (perhaps someone new to support), told me that I had to start all over. Really!? I was about to frustratingly start the whole data entry process again, which again failed, so I decided to escalate my previously submitted SR data to a manager to was able to transfer it to a new one so that the support process to proceed. Eventually, after about more than 3 weeks, I finally got a working replacement monitor. After inquiring about the repair, I was told that the service team had replaced the circuit board to address the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that
- Pros mentioned:Curved screen, Picture quality
Rated 3 out of 5 stars
Good screens, bad VESA mount holes
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor quality is really good. The picture is sharp and bright. I like the curved monitor. I have two of them side by side behind my notebook computer. The problem I had was the VESA holes in the back of the monitor are cheaply made. I mounted the monitors to a stand, but a few of the screw holes had threading issues that made them difficult to screw into, and one was so badly made that I couldn't put in a screw at all. Since I keep the monitors in one position, it works ok once I get it in place. But if I have to move the monitors at all, one of them is wobbly and has a hard time getting into the right position. It was also difficult to detach the existing stands when I changed to the desk mount. If you simply use the included stands, the monitors are fine.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Excellent monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, crisp picture. Easy to set up. Great price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic Monitor for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 27” F398 monitor, and I couldn’t be more pleased with my decision! The 27-inch screen size is perfect for both work and gaming, offering plenty of real estate without overwhelming my desk. The picture quality is crisp and clear, with vibrant colors and great contrast thanks to its Full HD resolution. One of the standout features for me is the ultra-slim bezels, which give it a modern, sleek look and make multi-monitor setups seamless. The monitor also has an impressive viewing angle, with little to no color distortion even when viewed from the side. Setting up the F398 was a breeze, and the built-in eye-saver mode is a nice touch for those long hours in front of the screen. The overall build is sturdy, and I’m really impressed with how well it handles everyday tasks, from productivity work to casual gaming. For the price, this monitor delivers incredible value. I highly recommend it to anyone looking for a reliable, quality display without breaking the bank!
I would recommend this to a friend - Pros mentioned:Curved screen, Ease of use, Picture quality
Rated 4 out of 5 stars
Love the Monitor Size!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was very easy to setup. It took only a second with a thunderbolt. The monitor was also easy to setup monitor stand. I like the curved screen. The screen is a perfect size. The only thing I would prefer is for the screen to be more sharp. The words on my screen are slightly blurry but it is not noticeable that would create any concerns.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Great Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this monitor. I purchased one for my workplace and decided that it was such a clear and high quality screen that I made another purchase for my studio. 10/10 would recommend.
I would recommend this to a friend - Pros mentioned:Color, Curved screen, Picture quality
Rated 5 out of 5 stars
Great color and quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has great resolution and color at a great price. Love the size and the curve.
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Pc monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son really loves it. Nice resolution.screen is sharp
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect size for work or play with awesome picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of the for my home office. They are perfect for split screen work. These curved monitors are extremely easy to read. The picture color and clarity are the best I have ever seen. I would recommend this wet up to anyone looking for good size monitors with excellent picture quality.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
good monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good monitor the colors are great and i just really like curved monitors
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
AMAZING!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is amazing. The size is great and the curve immerses you into the screen. It was easy to install and has excellent image quality.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Yazo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price and really good monitor. color HDMI is graet and love the curved screen
I would recommend this to a friend - Pros mentioned:Curved screen, Picture quality
Rated 5 out of 5 stars
Good fit, good monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found I needed a new monitor. I chose this Samsung as it had the capability I wanted, was the size I preferred, and it was available at a good price. Thus far, I am impressed with the quality of the display. I also found I like the curved monitor.
I would recommend this to a friend









