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Customer Ratings & Reviews

Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 144 reviews

86%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 86 Reviews
  • Rating: 5 out of 5 stars

    This is a great refrigerator for just about anyone

    Posted
    MsDonnaMight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I had the refrigerator delivered and within a week the display went out and needed to be replaced. The display (internet access with apps) and the extra drawer were two of the main reasons I bought this particular model. The display has been replaced. I am very pleased with the layout and design of the doors and drawers. Initially I thought it was a little awkward, but as I used it and became familiar with the capabilities I realized that I was becoming more organized and I could actually SEE what was in the refrigerator (awesome LED lights in all the compartments) and I developed a system for storing things like fresh meats, cheese, and soda. Within three weeks I had developed an efficient system and I was automatically going to the correct area when putting food away or going to get something out. The extra drawer is where I keep fresh meat, cheese and my soda. As soon as I open the drawer I am reminded of the fresh food I have available to eat and it no longer gets shoved toward the back of the refrigerator and is forgotten. The bottom freezer is huge and is also much easier to organize and load. I am 5 feet tall and in the past, being able to see what was in the freezer required a foot stool and moving things around while I search for what I thought should be in the freezer. The ice maker and water dispenser actually work the way they are supposed to, The ice/water dispenser is taller and wider than most which is a big plus for filling water bottles, or putting ice in a bowl. The temperature for each compartment is consistent with its individual settings. Nice to have a refrigerator that cools/freezes to my expectation and doesn't freeze items in the refrigerator section or fail to freeze frozen items as hard as it should. , I can't say enough good things about the refrigerator and I would recommend it to anyone that asks. I think I am now the envy of the neighborhood. :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Had it for three weeks and I love it!

    Posted
    TheOnlyJonesy
    • My Best Buy® Member

    After a little persuading I was able to talk my wife into the LCD screen instead of the "standard" model. We bought this during the Columbus day sale and I feel like we got a great deal! I set up a google account just for my fridge and then I shared out the calendar with both me and my wife. Basically, we have a single calendar that is always with us. If I am in the kitchen I am able to look at the screen and see what is coming up, or I can get out my android phone and check it there. I love love love the google calendar. The other apps right now are really just eye candy. Yes it is cool being able to look up a recipe to try out, but you are not going to go back and forth to the fridge to see what you need for ingredients or the steps to make the recipe. Samsung needs, at the least, to enable emailing of information like this. One of the main complaints is that the ice maker is loud...get over it. Another complaint is that there is not enough ice. We have not run into this at all. We are a family of 4, and we have yet to have a shortage of ice. My wife loves the flavor of the water coming from the fridge as opposed to the tap, and we all love the crushed ice. The only other issue I have is with the wireless. The signal from my router is very weak, even though a device like my phone has a full signal strength. I am experimenting with the antennae on the back of the fridge to see if I can get better reception.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek and spacious

    Posted
    Rpmcgraw
    • My Best Buy® Member

    We had been long time side-by-side fridge buyers. We recently bought a deep freezer for bulk items and it turns out we didn't need that much freezer space after-all. The french door option allows for maximum fridge space. We have two small children and the flex temp drawer was probably our main selling point. To be able to stash juice boxes, fruit and cheese and other kid friendly snacks in a kid height drawer has been a dream. We love the full lit fridge with the LED lighting. There isn't a dark corner to be found. Everything is easily visible and at our fingertips. As for fingerprints on the stainless, unlike others (apparently) we use the built-in handles to open the doors and don't really have too much issue with fingerprints all over everything. The ice maker can be loud at times but easily accessible in the fridge compartment when needed. We do with there was a web-browsing app but the included apps are useful. Especially Pandora. Listening to tunes is nice when making meals. The doors have a double hinge type action so they don't close by themselves which is the only drawback. Otherwise we would highly recommend this to anyone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Coolest Refrigerator Out There

    Posted
    Cabby
    • My Best Buy Premier Silver Member

    You can't go wrong, the built-in WiFi apps are amazing and the fridge keeps every compartment at whatever temperature you deem appropriate. The interior lighting is great as well, something you may not think about when purchasing a refrigerator. Samsung should paying me commission because everyone who sees our fridge immediately goes out and buys their own. From the gmail calendar sync, pandora, and live weather and headlines, it's the coolest fridge out there, in many more ways than one! The ONLY negative I can think is that you cannot connect to a Wi-Fi network that has a hidden name. There's no way to manually enter an SSID that is hidden and have it work. No big deal and has no bearing on the performance of the fridge

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dream Fridge

    Posted
    BuffaloStar
    • My Best Buy Premier Silver Member

    I waited a long time for a really good fridge; and this is definately it - I wasn't sold on the apps and figured they were a waste of money but my family is very tech savvy and so I caved. I use the gadgets more than they do; I created a Gmail account for the fridge and then created a google calendar that the entire family has access to; no more paper! Pictures are sent to the fridge the same; everything is clean and looks great. I listen to Pandora all the time, and have used the recipe feature as well. As far as the fridge goes; only a few issues; doesn't come with an egg storage area so save the one that you have now! The center draw is great but i would prefer if they removed the moveable divider - seems to get in the way more than anything; The flexibility with the shelving in the fridge is excellent and the drawers keep veggies fresh much longer than my last fridge. After 3 months of use, I can honestly say I would recommend this to everyone that can afford it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything you need and more!

    Posted
    TheMatchHatter
    • My Best Buy Premier Silver Member

    My husband and I purchased this fridge about a year ago to replace a very small one that wasn't holding all of our food. It was a considerable jump from features, size, etc. But we loved all the feature and unique design that Samsung had so we bought it. Delivery went very smooth, they did have to bring it into the house without the handles on fridge (because it was too wide) but also had to take our door off the hinge so we could fit it in our door frame. A little bit dramatic but the delivery staff was great! Over the last year we haven't had any problems with the cooling/freezing but the LCD did go out. So we couldn't change the temp or the type of ice which was a bummer. Samsung came out within a week and replaced the entire panel so it came with new apps and worked great. Aside from the minor repair, we have loved this fridge and would recommend it to anyone that is interested in buying it. Just make sure you have the space it is by far the largest fridge (depth mostly) that we saw when shopping.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great looking fridge!

    Posted
    jacobd
    • My Best Buy® Member

    This fridge is Big, foldable level on top makes it easy to fit tall bottles. It's wide enough to fit a big party cake and more. the area for cold meats and drinks it's very convenient and independent temperature controlled makes it even better. Freezer is huge, we are a family of 3 and we are unable to fill it out completely. Very convenient Wifi” listening to Pandora music or checking out the weather or just surfing through the news ( I wish they had more apps# It looks just gorgeous. Anybody that comes into my place and see it goes WOW! The LCD screen gives huge touch to it. The only problem with stainless, as it's very well known, it gets dirty very easily, I have to wipe it out every day because my daughter leaves her finger prints all over. And No, no problems of any kind, #It is still new) I have it for only 3 to 4 months. But it's simple phenomenal!!! I give this fridge a AAA+ rating!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Buy!!

    Posted
    Rabsters
    • My Best Buy® Member

    we are not ice people, but if you are you need to think twice about this product. expect no ice for the first 24-48 hr of getting the fridge. after that bucket is small and will run out after a jug full of ice. other wise, it's a great buy!! This fridge isn't only tech savvy, but also great for a mom who cooks, and is a typical soccer mom, keeping up with practice timing n all, finding recipes, plus keeping track of grocery, it's all easy. Finger prints do show, but they don't bother me, I spray it off every night. It's very spacious, and my hubby installed it up himself without any hassle. I thought freezer would be small, but it holds alot, I like the fact top tray doesn't come out when i pull out the drawer. great buy on a memorial day weekend I paid around $2600 and for that it's worth every penny!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highlight of the Kitchen

    Posted
    MikeP33
    • My Best Buy® Member

    I was looking at the RFS4287, but I'm glad I waited for a good price on this. With a sale price and financing, it was the best deal out there. The apps are really neat and all my family uses them. The Google calendar is very helpful. Epicurius is fidgety when you press the the screen. We use Pandora a lot and it is nice when I cook. When we had guests over the fridge was a big hit. The French door configuration is nice and we are trying to find the best spots to put things. The Flex drawer is nice for drinks. The freezer section gets real cold as my son complains the ice cream is too hard. So I have that set to the warmest temp. This is our first fridge with an ice maker and water dispenser so we love that. The ice maker is somewhat loud but we got used to it and doesn't bother us. I love this refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Refrigerator

    Posted
    lovemytivo

    So I heard that some people complained about the noise when the ice drops, but it's really not that big of a deal, IMO. Got this fridge over a week ago, and man, it is NICE! Keeps everything cold, as it should, the freezer is nice and deep, and the extra tray makes everything manageable. The touchscreen is awesome! Hookup to WiFi was a breeze, just make sure to update the firmware, and you are golden! The fridge has more than enough room for a family of four, I have yet to fill it up to capacity! Make sure to wait for a sale, as this fridge is pretty expensive, but well worth the wait! Best Buy delivery was excellent!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Refrigerator

    Posted
    Lovetodecorate
    • My Best Buy® Member

    We have only had this refrigerator for a month and WE LOVE THIS FRIDGE!!!!! I wish that it actually had web browsing, but the apps that are on it, are great. Oh and the space..., I love the space and the different compartments, the design of this refrigerator was carefully thought out and it shows, there is a place for everything.,I had read reviews that said that the ice maker was too small but we are a family of 7 and so far have not ran out of ice. Now, I do agree with some of the other reviews about the ice maker being very loud when dropping ice, but that's a small sacrifice for such a wonderful refrigerator.. Would recommend to everyone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, top-notch refrigerator

    Posted
    WMKnox

    I've not had this refrigerator long, but so far I'm loving it. I've not had any of the problems I've read from others (e.g., sodas freezing in the middle drawer). Also, I really like the apps feature. I didn't think that would be something I would use much, but its wonderful to be able to click an icon while fixing breakfast to see what the weather will be for the day. Setup was easy. The stainless steel does show fingerprints, but I've found that I don't really touch the surface that much--mainly just the handles, which don't seem to show fingerprints as much. I highly recommend this refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT fridge

    Posted
    Dondog
    • My Best Buy Premier Silver Member

    We knew that we wanted a french door fridge, and reviewed several different models, ultimately deciding on this Samsung model. I lucked out by finding this fridge as a floor model and got it for $1200 less than sticker. Internet conneted very quick, and we were listening to Pandora right away. I was worried about all the reviews about the ice-maker being extremely loud. Sure, the first time or two we heard the ice drop, we thought it was loud, but now we barely notice it. And we've never run out of ice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's smarter than I am!

    Posted
    dcsmith2000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My wife really likes the middle drawer features allowing you to tailor the temperature and to adjust the spacing of items into four different quadrants. I like the way the shelves are laid out giving you the ability to store very tall items next to the icemaker by simply flipping up the short shelf. The door space isn't wasted either. The freezer drawer and sliding shelf are great as well. It's hard do believe this unit is a mere 28 cu ft. It seems larger. This will be a great buy as long as it keeps running like this for many years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome refrigerator

    Posted
    Charmils
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I Love this refrigerator! It is much of a conversation piece for everyone who has been in our brand new home. We've only had it less than a month and so far it has met or exceeded our expectations with every feature. The speaker system for the Pandora radio has an awesome sound. Love having the date, time, weather, news, etc., etc., right at eyes view in my kitchen. I would highly recommend this excellent product to anyone in the market for a state of the art home appliance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    awesome fridge at awesome price

    Posted
    TrueBestBuyFan
    • My Best Buy® Member

    I have had this fridge for six months now. It is awesome. Lots of space, ice and water dispenser work great. You can easily put a large pizza in it. Love the drawer with the drink temp setting. All the features you could want, and Oh yea 18 months no financing is Great .Plus Best Buy match price One more thing. Just replaced water filter. It is so easy. Open the door and it is right there in the front between the 2 crisp drawers. I did not even have to turn the water supply off to change it. Thank you Samsung and Best Buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Happy with new refrigerator

    Posted
    BRK26

    Very happy now that we worked out the issue with it not showing the right temperature settings. Once they replaced the system board and I did a software update it has been working fine for over a week now. Really like the water dispenser better than the LG and the room we have now with the French Doors is a huge difference over our old side by side refrigerator. The extra refrig door for the kids is a plus.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refrigerator Love it!!!

    Posted
    catwalk
    • My Best Buy Premier Silver Member

    Bought this refrigerator at Best Buy in November and couldn't be happier. Had been looking at it for some time and then I got a flier in mail with an awesome price on it plus a 20% off coupon so I went out and got it. It is very spacious and love the LCD screen and the APPS. The freezer is big and keeps ice cream just right for serving. Yes, the ice maker is a little loud but not that bothersome. I just love everything about it!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad I listened to my hubby

    Posted
    Humme
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver Member

    I was skeptical to get this specially because of the double drawer. Not a fan.Hubby wanted this because of its only feature of course "the wifi" . So I let him have it since we got it on sale. We just recently bought our first home and it looks absulately fabulous in our kitchen. Only been using it for a week and love it. Ample space. And guess what even though the doors dont close automatically (only negative) it has alarm that goes after a min. Pretty cool. Cant wait have wifi installed in the house so I can listen to Pandora:)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung refrigerator...all I need to say!

    Posted
    Wonkavsn02
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a great refrigerator, my wife and I picked up this refrigerator on sale and completely fell in love with it. This samsung refrigerator has many great features such as uploading photos, listening to music, and viewing online content. I love the room this refrigerator has, able to store all my food and drinks with plenty of room left over. I would recommend this refrigerator to anyone looking to upgrade an existing frig, or wanting to step up their game to the next level of refrigerators!

    I would recommend this to a friend