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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4.3 out of 5 stars with 597 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Design

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers appreciate the spacious interior, well-thought-out design, and the convertible compartment that serves as a lifesaver. However, some customers have concerns about the ice maker breaking multiple times, the visibility of fingerprints, temperature control issues, and the small size of the door shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 597 reviews
  • Pros mentioned:
    Flex zone, Spacious

    Rated 4 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a spacious refrigerator with good features such as the flex zone and flexible shelving. Meets all our needs and has served us well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my wife happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been complaining about our old fridge. This one was an open box special because it had a ding on it. We didn't care. It's been about a month and we love it. The doors are so much better than drawers. It gives you a shelf to put stuff on when you are picking things out which you only have because of the unique design. The flexibility to use three parts for fridge and one as the freeezer is extremely useful. She's happy, so I am happy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design and quality. Fast cooling and convenient extra door for frequently used items.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it in a package. Love the door alarm option. And we love how spacious it is compared to our old fridge. We'll definitely upgrade with the on-screen option. We also love purchasing at Best Buy when it comes to appliances in packages, Matthew was so helpful and patient with us. Even though it took us quite sometime to decide to go about buying a package. And he gave us a longer month financing that made it easier for us to decide and to give us more wiggle room just in case we can't pay it off within 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Tons of room. Bottom freezer can be freezer on one side or both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the new fridge. love the optional flex zone. only downside to this is the ice maker. very slow. sometimes the cubed ice comes out crushed as well.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a French door frig with a pull out freezer. We decided on this one instead because of the ease in accessing the freezer area. I love the Flex zone area because you can control the temp. I use it to keep my meat fresh longer without freezing. I have had it for about a month and it seems to be keeping my vegetables fresh longer too. The only negative thing is the water/ice dispenser. You have to be careful about what lever you are pushing. And the crushed ice isn't as crushed as I would like. This frig will best if there is no wall on either side. I have one wall on the right side and it's a little tight opening drawers in freezer area.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    love all the space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice frig, not loud like some reviews stated. Love all the space and especially the flex space,

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this refrigerator! There is ample space and everything is so easy to see!

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout, the flex zone, the crushed ice feature. Good quality, nothing to dislike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went looking for a door in the door feature. Smooth face with recessed door pulls cut down on fingerprints. It is very spacious inside with no wasted areas. Shelves and door pockets are adjustable and nice and sturdy. Four separate door areas took care of my desire for a door in a door. What really sold me was the versatile chamber that can be programed for freezer or refrigeration. Control Panel is easy to program. I am total pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look fancy (black stainless steel) but it is! We own a deep freeze and usually keep most of our stuff in that, and we ALWAYS need more space for drinks (sodas and beer) since we're always hosting. The bottom right serves as the drink section and we love it! The fridge does smudge so you'll have to be cleaning it frequently (I do mine weekly) it's just another part of my cleaning schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refridgerator for an active household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the versatility of this fridge. The only drawback is the noise factor of it. I am not used to the humming sound it makes. Otherwise it's a great addition to our kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Love the design and layout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love handing the freezer on the bottom but have always hated the drawer design. This fridge was the answer. There are plenty of adjustable shelves in the fridge and plenty of drawers and shelves in the freezer section. Everything can stay organized without losing and forgetting Benoit food that ends up covered up in the bottom of one of those giant drawers. The flex zone is great if you need extra fridge space instead of freezer space. It is a really customizable fridge. Only complaint is that the water outlet on the door sprays at a slight angle. If you are trying to fill a large container like a gallon water jug with a small inlet this angle makes it impossible to fill. Have to use a pitcher with a large inlet and then transfer the water to the jug.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Love the freezer doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use flex zone as a freezer and love the bins and shelves. Great for organizing items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but the ice dispenser doesn't always work and the shelves don't adjust enough for taller things to fit, Like milk cartons. Also disappointed that it was damaged twice when delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, lots of space and the price was right too!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the open box refrigerator on display. Looks beautiful in our kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone, Spacious

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Very spacious! We use the lower flex zone for the little one right now so that she can learn to start using the refrigerator, easy for her to access and not have the full weight of a full drawer/door.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Roomy, sleek and aadjustable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is roomy due to internal adjustments that are available (tip up shelf, half slider shelf, French doors for wide items). It is great that the lower right side can be adjusted to be additional freezer or refrigerator space depending on your personal needs! It is my favorite part of the unit! It is marketed as fingerprint resistant, but it gets fingerprints quite easily - I have to wipe down at least a couple of times a week so if this is the biggest selling point for you, don't get this one. The other downfall is that the ice/water dispenser doesn't work if the right side door is open. I understand the door it is in needing to be closed to function, but not allowing the top to be open at all seems a little restrictive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Fallsguy! Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator has ample space with lots of great features and is beautifully user friendly designed. It is an excellent choice! Welcome to the Samsung family! ^Lena Samsung