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Samsung - 28.1 Cu. Ft. 4-Door Flex French Door Refrigerator - Fingerprint Resistant Stainless Steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 420 reviews

92%
would recommend to a friend

Pros

Cons

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  • Rating: 4 out of 5 stars

    The First Review

    Posted
    Baze

    I usually don't like "early" reviews. But since there are not any, here goes. This our second new Samsung Refer, after 10 years with the first. We have had this one for less than 3 weeks. As with most Samsung's we we're concerned with the ice-maker. The ice maker leaves one drip sometimes if you pull your glass away too quickly. I followed the set-up directions to the letter for the ice-maker to a "T" I would say that about 99% of the time, it does't drip. We love the "Flex Zone". The lower right hand door section can be used as a fridge or a freezer. It runs very quietly. It keeps things colder than the other one. We like the fact that it has shelves that pull out, in the freezer, unlike the "french-door" type that has a big bin, stuff won't get buried as much. It has two shelves in the upper area that can be adjusted to accommodate taller items by flipping a shelf up or pushing the other one back. The water filter is much more easily accessible for replacement, being upfront instead of way in the back..In two+ weeks we have had no issue with the ice-maker. It might be a tad slow. I use it every day with no dispensing problem. The interior lighting is very bright. The stainless finish is beautiful and cleans easily. Make sure that you measure and re-measure the dimensions of where it's going. It's a big one and might require door removal and/or some architectural adjustments. We really like ours. As I said, it's early. I'll come back with further comments if we hit any problems.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Samsung VS LG user review

    Posted
    SamsungandLGuser

    I bought from Best Buy an LG french door , LFXS29766S /01 a little over 2 years ago, that just broke. The compressor was running but not cooling. The repair was expensive and with no guarantee that will last another 2 years. We decided to buy this Samsung instead of the LG repair. When we received the Samsung, I noticed the wine rack was missing. I called Samsung , they acknowledged the fact and they concluded that the missing part will be shipped in 5-10 days. A few days later they canceled the order, we called back and forth... not pretty. Conclusion: If for a small wine rack there is so much trouble, I can't imagine dealing with Samsung on a broken refrigerator that won't cool. Poor customer service experience. We ended up with Best Buy giving us the wine rack. Much better experience dealing with Best Buy! Suggestion: Buy the Best Buy extended warranty, so they can come and fix your appliances right. Don't relay on the Samsung or LG service repair. These new, linear compressor, refrigerators are build to last just a few years. The Freon pipes are very narrow and made from 3 different metals that will erode over time if they where not installed right. They will slowly stop cooling. Won't last 20 or 30 years like the previous generation of refrigerators. Be prepared...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice with a few minor complaints

    Posted
    JHLH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a very nice looking refrigerator with lots of space, especially love being able to turn the bottom right compartment into a refrigerator. My biggest complaint is that there is not enough ice for my family of 5. It doesn't have as much ice as our old side by side and it is very slow to drop the ice compared to our old side by side (probably because it is almost out much of the time.) The plus to this is the ice is always fresh because we use the whole bin every day. We do have an RO unit (yes the pressure is fine in our RO tank) and it did seem to improve when we removed the filter in the refrigerator, but still not enough ice even after following Samsungs recommendations for resetting the ice maker. Other complaint is that it gets hand prints easily compared to our old frigidaire side by side. I wipe it down almost every time I walk in the kitchen. Part of that is that we have 3 little boys. Frigidaire's stainless didn't mark as easily. We notice it more now that there are no handles sticking out. Also, magnets do not stick to the front of the refrigerator, not good when you are used to hanging important school papers or shopping lists on the front of the refrigerator. One of the reasons we purchased this refrigerator was that it didn't have handles, making it one of the biggest refrigerators we could get because of where our refrigerator was positioned close to our dishwasher. We did have to raise our cabinets since this refrigerator is considerably taller than most. All in all, we really like our new refrigerator. The space is fantastic!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    We settled, but so far so good (for the most part)

    Posted
    FrustratedFridgeGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We had a 3 year old LG French Door with 2 ice makers that we really liked, but the compressor kept failing, so we gave up on that one and set out to find a large, black, 3+ door with lots of ice making capability. Well, no black, did get the large fridge and did not find the multiple ice makers - but, oh well, this is a nice box. It is large, easily accessible, we really like the flex space (you can make it a freezer, a meat cooler, or several things in between). Price on this one was decent, it is quiet, it looks nice. My only major gripe is that the ice maker is slow to fill (in my opinion) and does not keep up with our family's insatiable need for ice. It is not a large ice bin, so, we seem to run out of ice pretty often. It is making ice just fine, just not enough and not fast enough. Otherwise, this is a nice unit (so far) and we are satisfied with it. Delivery, set up, and getting it filled up went really smoothly and happened on time, so I was very happy with that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the color good price

    Posted
    Morigu13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the black stainless color. It is more fingerprint resistant then the regular SS. I am not really impressed with the insulation. I guess there is a reason the step up model with the triple insinuation is $600 more. The milk in the door doesn't seem to be 34 degrees which is the lowest temp setting. Not big on the shelves not moving without a great deal of effort. Also NOT a fan of the ice maker. It makes plenty of ice and dispenses it fine regularly but if you want crushed which is my preference, it does a poor job crushing it and it seems to take forever. The 3rd fridge zone is nice. All in all I would probably suggest you drop the additional $600 for the better insulated one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice refrigerator

    Posted
    Mikel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We were looking for a French door frig with a pull out freezer. We decided on this one instead because of the ease in accessing the freezer area. I love the Flex zone area because you can control the temp. I use it to keep my meat fresh longer without freezing. I have had it for about a month and it seems to be keeping my vegetables fresh longer too. The only negative thing is the water/ice dispenser. You have to be careful about what lever you are pushing. And the crushed ice isn't as crushed as I would like. This frig will best if there is no wall on either side. I have one wall on the right side and it's a little tight opening drawers in freezer area.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works and looks great

    Posted
    KJack6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This fridge looks fantastic and fingerprints are hardly an issue compared to our last stainless fridge. The fridge inside is spacious but not quite as flexible as we would like. With a large household we would have liked more obvious space for tall items like milk jugs, juice, soda, etc. We were able to make some shelf adjustments but not ideal. Ice maker works great--no delay to get ice (which was an annoyance with our last Samsung fridge). Be advised--this fridge is taller than even standard large fridges. It will be over 6' tall. (We had to trim down our cabinets to make it fit.) Overall a very good fridge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very cool, get it!

    Posted
    JojoL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I did a lot of research on refrigerators before deciding on this one. I’m very happy with my purchase overall although it has a couple of annoying features. First, the water coming out of the fridge shoots more backwards as opposed to straight down into your cup. This causes a problem because water tends to splash out of your cup, making a huge mess. Speaking of messes, finger prints, finger prints, finger prints, need I say more? Overall, it is very beautiful. I love having the bottom one or two freezers with doors as opposed to having a drawer freezer where everything gets buried.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nearly perfect

    Posted
    KtMcC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Would give 4 1/2.... We had French door LG that held up 15 years. Finally fridge doors and freezer drawer would no longer stay closed. We did comparative shopping and research and found this 4 door. Great sale at Best Buy cemented the deal. Love it. Appreciate the flex zone though both lower parts are freezer now. Well placed water filter a plus. What’s the negative? Tiny in door space left side of fridge and drawer depth less than my other fridge. Adjusting to change after 1 month we are happy we got this model

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Fridge if you get for the right price

    Posted
    Jacal88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this fridge as an open box item which had a dent on one of the front doors, so got a huge discount for an otherwise brand new unit. The upper refrigerator part has a good amount of space and can fit large items. The storage on the doors is limited and much less than I had with my older but smaller fridge. The lower compartments are separate with one being a freezer and the other being flexible from fridge to freezer which gives you some flexibility depending on what you want to store at a given time. So far no issues with the unit and I'm happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great refrigerator for a smaller family

    Posted
    Naeness
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have had this refrigerator for about a month. So far we are happy with it. The freezer space is perfect for us, but the refrigerator is a bit small. There was not enough room for tall containers and we had to remove a shelf to accommodate them. The door space is limited and salad dressings and sauces etc. had to go on to a top shelf. We are happy that it has a flex space and will make use of that during the holidays, when we have more treats on hand. The refrigerator is very quiet and seems to produce plenty of ice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Design and funtions

    Posted
    jjpkk12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The refrigerator has great design and has maximized the space and shelving capacity for easy accessibility. Performance is also great. The only draw back i experienced since installed and used it for 2 months was the door sometimes don't close properly and does not have a louder door alarm to alert,. We had the freezer door not close compeletly twice causing condensation and ice formation. May be i need to call the customer service to find a way to make the door recoil to shut properly

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice refrigerator

    Posted
    Mohinder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Spacious refrigerator except some door shelves are extremely small and not practical for any storage. Water dispenser tube is pointed towards the door instead of straight down which causes water to spill frequently. All in all a good, large capacity refrigerator with a nice appearance. NOTE: buy the extended warranty since Samsung has experienced reliability issues and their customer service is terrible based on my past experiences with them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Spacious fridge

    Posted
    Verite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We love the space available on our new fridge. The color and look is very sleek. However, it is not as fingerprint resistant as we thought it would be. The icemaker also is an addition we've not had before but it has proven to be a bit frustrating. The ice comes out and spills out on to the floor every time no matter what size glass or container we use. I would recommend it to a friend for the capacity it affords.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love my fridge

    Posted
    Yam25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This fridge is awesome very little to no problems. Pros: lots of space. I like my fridge full. Hasn't happened yet. Can find everything quickly. Lots of light. No problem with the ice machine. Cons: doesn't fully crush the ice. DON'T REALLY CARE. But at 34° I expect water to be very nice and cold. Not happening. Says fingerprint resistant but it's not true. Keep a rag next to the fridge. Overall love it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great appliances

    Posted
    Lumpy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We love our new black stainless steel appliances. We got the microwave with the grill...it works wonderful. We also purchased the four door refrigerator...love the way it can switch from freezer to refrigerator. The dishwasher is absolutely quiet!!! We purchased the waterfall version. And is working perfectly...has not had the issues of earlier models. Finally, we also got the double oven,. Very nice

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Fridge

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Got this after Samsung tech ruined our other fridge. The black stainless steel color is awesome, the regular stainless steel is just not the same as it used to be. Only drawback is the sad excuse for a rack that is on the door behind the ice maker. It is literally smaller than a medium egg. It is roughly 1 1/2” deep. Other than that, I love the look of it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Fridge

    Posted
    CarmelDreamin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's decent. But for the price point, after having it for a couple of months, I'm not impressed. The icemaker is a constant source of irritation. It doesn't make much ice and it seems as though it doesn't stay cold, melts and sticks together. Whenever we open the fridge door, water drips out of the icemaker hole.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful enhancement to the kitchen

    Posted
    MJLH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    the refrigerator is beautiful, very spacious. I love the fact that I have a choice using one of the doors as a refrigerator or a freezer. My only complaint is that the shelves, are 1 piece. the space for large bottles is limited by this. (as I am short and can't put things on the very top shelf.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sleek look for high end homes

    Posted
    Luckylizards13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Beatiful fridge with comfort and ease. The counter depth is a lot smaller than I would have liked but it's the only way to fit it in our kitchen. You cannot put a 12 pack case of soda in straight on. Love the black stainless but it is still leaving some smudges. WAY easier to clean than regular stainless which is the best thing ever.

    I would recommend this to a friend