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Samsung - 28.1 Cu. Ft. 4-Door Flex French Door Refrigerator - Fingerprint Resistant Stainless Steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 420 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 302 Reviews
  • Rating: 5 out of 5 stars

    GREAT FOR MY TOP-RATED MULTI-BRAND KITCHEN

    Posted
    ResearchingConsumerSue
    • My Best Buy® Elite Plus Member

    I carefully researched Consumer Reports evaluations AND consumer reports at the big-box stores to make sure I was ending up with appliances that EVERYONE agreed were outstanding. (It's amazing how many appliances get great ratings from CR but not from consumers and vice verse.) Also, I share my life with someone who eats completely differently than I do, and the design of this 4-door allows us each a half of the refrigerator and a half of the freezer, so we can each be much more organized and not need to hassle with one another's foods to find our own. You do have to be careful that both doors can open sufficiently to see what's in the fridge and also to slide open the storage drawers in the freezer. In our case, that means the front of the refrigerator can set no further back than 1.5" from the edge of the front edge of the counters on either side. Anyhow, because this refrigerator has no handles, it goes well with the other three kitchen appliances in our top-rated multi-brand ensemble. (See end of review for SKUs of other appliances.) The fridge's stainless steel does pick up fingerprints etc, but it wipes down very easily without streaks with my ss cleaner. The water dispenser aims toward the door, so no problem with splashing. The interior is bright and the shelves etc. high quality. We did have to return the first refrigerator that was delivered because the electrical system was not functioning properly, but Best Buy customer service was great about taking care of that and some other installation issues asap. It takes a day or so for the icemaker to start functioning properly, but if yours doesn't work, exchange the refrigerator for another. It's worth the trouble, and Best Buy customer service will even pay you some $$ to cover extra tips, etc. for the second delivery, if you have to go through all that inconvenience, so be sure to ask what they can do for you. The other appliances in this top-rated ensemble all have curved handles and stainless steel finishes that blend with one another and they all work great! Samsung range: SKU 4892512; GE microwave: SKU 1624532; KitchenAid dishwasher: SKU 8784203

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, so excellent

    Posted
    SouthernMN
    • Verified PurchaserVerified Purchase

    After a lot of research and agonizing we decided to get this fridge. It's been just about a month and we're very glad we did. As we have a very large chest freezer *and* a second fridge in the basement, we've set the flex-zone compartment to the "chill" setting (30ºf). Love the flexibility, and love the size of the main refrigerator compartment. Can't say we've had occasion to complain about the size of the indoor storage on the left size--this fridge is so big it's easy enough to find space for everything. We have also not had any issues with noise--in fact, it's much quieter than our previous fridge. And since we're not huge ice people I can't tell if it's too slow with ice (as some people have noted). The only thing I'm not sure about is the filter. What I mean by this is that we don't need it--the water line comes from a reverse osmosis filter--and it's not clear from the documentation if we can just take it out. I'll also note that while the central location of the filter (right inside the fridge) would make it very convenient for those who do need it to take it in and out, it does seem to take up some space (and is probably the least attractive part of the fridge). Beyond that, no complaints. We obviously have not had it long enough to have any insight into its reliability, but we're hoping for the best. By the way, if like we were, you're intrigued by the counter depth version, make sure to measure carefully. In our case, the doors of the counter depth model would not have opened fully past the counters on either side--we'd have had to pull it out further from the wall, ending up at the same effective depth as this much larger model which was cheaper to boot!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    COLD SPACE HEAVEN!

    Posted
    Bferg
    • Verified PurchaserVerified Purchase

    I absolutely love this frig! Except for the 2 dents my husband and son put on the front while moving it in place!!! Oh well, can't judge a book by its cover! I use the lower right flex portion to keep my milk cold!!! And the sandwich meat and cheese fresh. Luv luv luv it! I am a cooker so there are times I need to put large Dutch oven (cooking pot) in frig over night instead of transferring to smaller containers then back to pot next day and the space in top frig is perfect. The shelving on doors is a bit awkward but doable I had to just play around to see where and what would serve me best so be who you are with your frig!! Ex. My left overs go on the left side :) I wish they had offerred a white appliance but stainless is good I just can't put my grandbabies coloring pictures up, magnets don't stick to stainless. My husband loves his auto water on the door. I love that you can jack down the temp for a few hours to get the groceries cooled off quicker...live in rural area and if you make quick trip for essentials you don't want to always bring an ice chest. So, obviously I have NO complaints thus far!! Even though you can't get one that looks like mine unless your family tries to get it through the door. So, let me explain- this is a super big frig the doors extend out a bit- instructions say may have to take doors off to go through door of the home. We thought we had that covered because we actually took the doors off the HOME! And it would have worked perfectly except for the 2 metal brackets for the storm door!!! And the fact that I hollered, "STOP IT DOES NOT FIT!" and they said it did......God is good and I have a large frig that works great and keeps my food at a wonderful temp at all times.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My dream turned reality

    Posted
    BBShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I’ve had this refrigerator for about 6 months now, so I can’t speak to its reliability long term. However, these are my current impressions. Look—It’s pretty. The black stainless steel looks really nice. It was a bit shinier than I anticipated, but I am now used to it. Maintenance—There will be fingerprints. If you can’t handle that, you may want to look elsewhere. Training yourself to only touch the silver handle area helps a lot. It is fairly easy to clean with a microfiber cloth or stainless steel wipes. Space—I LOVE the freezer area. I can fit so much, and it’s all easy to get to. This is the part that made me choose this model. Before beginning my search, I actually wished for this exact feature. The fridge area works for me but is smaller than my old model. It might be a little more crowded for larger families. Ice/Water—The water has good pressure and quickly fills my cup. The ice is slower but not annoyingly so. The ice is also well formed and doesn’t clump when water is added. I fill a cup at least every couple of hours, and I have yet to run out. Installation—I didn’t install myself, so I have no idea how easy it would be. Geek squad took care of it, and they did a great job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    morlando

    Had this refrigerator delivered just over a week ago. Works very well. Love the freezer space having doors with individual drawers instead of a big drawer to bury items in. Much easier to find things in. Went from a side by side which was so hard to find things in both the refrigerator and freezer. Water dispenser is a very good speed and have had no problems with ice. Upon delivery, there were a couple small scratches on one of the doors that the mover, Doug, actually pointed out before I even spotted them. He immediately ordered a door exchange so as not to have to move the refrigerator again. Got the new door the following week. He and his partner were very conscientious about the move. Took good care of our doorways, etc along the way. It's very heavy weighing in at over 400lbs! Love the amount of room and we have had no trouble filling it up. It's a couple inches taller than a standard refrigerator, but we had no trouble fitting it under our cupboards.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My favorite fridge

    Posted
    Jessk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Not only did I buy the biggest fridge they carry but the best functional one for my family. the option to use the bottom right portion for a freezer or "mini" fridge is amazing! I decided to give that section to the kids for their snacks and drinks, since they are not quite tall enough for the top section. The freezer is a lot more spacious than it looks, but I also have a deep freezer that I use. The shelves inside the fridge are adjustable and one even folds up for taller items. The ice maker is really quiet, which is really nice. I love the fact that you can hit a button and cool off the inside faster. Also, having the door alarm helps out when the doors don't get closed all the way. The only con that I have with it is that I wish it had a lock button for the water and ice dispenser, as I have a 2 yr old who brings over her stool and "plays" with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Attrctive Appliance

    Posted
    Elizabeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We were first drawn towards this fridge because of how sleek the appearance is. Four doors with recessed handles make it very attractive. The bottom right door being a flex zone is what sold us on this particular product. We already have another appliance where the bottom half can be fridge ot freezer and we have taken advantage of that feature many times, so, this seemed a great idea to us. We have had the fridge a few weeks now and no concerns or problems. We find it extremely quiet. We started with the temp recommendations that came with the fridge and so far so good. Our particular positioning within our kitchen makes it a bit crowded since we didn't purchase the counter depth. It makes no sense to pay more and get less so we just deal with that problem (which is our problem and not necessarily someone else). The delivery was on time and and installation was smooth and effortless.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge

    Posted
    nickpl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Picked up this fridge for an awesome price during an "open-box" sale. We upgraded from a standard two door freezer on top model and this has been a great change. We love the huge fridge and my wife (who is shorter) really likes the freezer on the bottom. We use the Flex area as more fridge space because we have a chest freezer. If we didn't have a chest freezer I could see use needing to use that in freezer mode. The compressor on this fridge is quieter than our old one, but sounds different (not bad, just a different sound to get used to). And it's BRIGHT inside! Both the fridge and freezer are exceptionally well lit with LED lights. Also the doors on this fridge come off so easy! (which is good because it's too big to get in our house otherwise). The fridge supports WiFi, which is kind of silly. It will tell you if the door is open but doesn't seem to do much else. My wife is also thrilled that her fridge magnets still stick to this one, I'm told that normally Stainless Steel Fridges aren't magnetic. So far I've been pleasantly surprised by how nice this Samsung Fridge is, I love their SSDs and TVs but it's a long way from those to refrigerators.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quite A Machine!

    Posted
    airdoc42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Concerning Best Buy.... the first delivery attempt, refrigerator was dented. No one called to let us know another frig was arriving a week later. I took it upon myself to call and discovered a scheduled delivery. Fortunately we were home that day. The Best Buy team that delivered and installed were extremely professional and meticulous. Now, on to the refrigerator.... After having the Samsung for 2 weeks I can say we are totally satisfied with this purchase. 28 cu ft is quite enough space especially with the FlexZone. The Samsung is very quiet, though occasionally you can hear the icemaker dropping a piece or two. I find myself checking to see if the refrig is even on sometimes....yes its that quiet! The refrig and FlexZone temp are dead spot on.Ive had no problems thus far with ice maker or dripping as some have. The stainless exterior does tend to fingerprint a little but Orange Pledge easily takes care of that with a few wipes. Overall this is a wonderful new addition to our kitchen and we think it is a great selection. Definitely recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Purchase

    Posted
    airdoc42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the Samsung 4 door refrigerator in Sept 2017. After one year it has performed flawlessly and efficiently using very little electricity to maintain my food. The FlexZone has been used in a variety of ways and adjusts the temp precisely as stated in the manual. No problems with leaks or operation of the ice maker Exterior cleaning is a breeze ( I use Orange Pledge and it makes the stainless steel fridge look and smell wonderful). If there were any drawbacks I'd say its the price of the water filters. They're running anywhere from 40 to 60 dollars for the Samsung original. If you see them cheaper, grab a couple. The water is clear, clean and fresh tasting so they definitely do their job and make a difference. Overall, I'm definitely satisfied with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    booksnbutter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this fridge. It is large, the ice and water work well, and the finishes are nice. It has a shelf that lifts to make room for large pitchers or tall items, and also a shelf that pushes forward for tall items also. Negtives: It marks up a lot where the water is from hard water spots. It's hard to fill up pitchers, coffee pots, etc. And it's missing the cheese/meats long drawer from my other fridge. There are only two drawers, one for fruits and one for veggies. So I haven't quite figured out where to put meats/cheeses. Quite a few of the compartments in the left door are superfluous. They are too tiny for anything good to fit. I would have loved to have an extra bin for eggs and another for meats/cheese. The flex zone door is genius. I love it. We have a big family and love the extra room for veggies and beverages.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE THIS FRIDGE!!!

    Posted
    littlemo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Going from a French Door Fridge/2 Drawer Freezer, I took a chance on an all French Door option, and I LOVE IT!!!! The French Doors on the bottom for the freezer are SO much easier to organize food and access what you need quickly. Also, I wanted something without handles as we have kids and the handles always got yucky and gross. This option is a lot nicer and easier to clean. The only negative is the Fingerprint resistant area is JUST around the pockets to open - the rest of the front of the appliance is NOT FINGERPRINT resistant and shows up just like any other stainless steel appliance. But it's so easy to clean that I don't mind at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator that makes sense.

    Posted
    Potsie47
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We debated quite a bit before making up our mind; we looked at many brands and units. The feature that won us over was the flex feature that allows you to use the bottom right compartment either as a freezer or a refrigerator. We find this to be a plus because our storage needs often change. The overall design and exterior appearance is very much unique and makes our kitchen look more upscale. Even though this refrigerator was somewhat more expensive than average, we feel that it was worth it because of the beautiful design and features. In addition, this appliance has a longer warranty - 10 years on the sealed system - than most other refrigerators. Overall we are very satisfied with our purchase. The Best Buy employees that assisted us were very helpful and polite. Thank you all!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fabulous Fridge!

    Posted
    Pert08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We love this refrigerator! It's so versatile. We were able to use the lower right portion of the freezer as an extended refrigerator section. The sales manager was very knowledgeable and able to answer questions. The delivery guys were polite, respectful and just wonderful overall! They took my front door off the hinges to make sure that they didn't scratch it, then they replaced it once they got the refrigerator in. They made sure that the refrigerator was level and up & running before leaving. We were greatly satisfied with the service and the product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Refrigerator

    Posted
    Shawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have had this refrigerator for a little over a month and I am very impressed. It is a solid product and surpasses any refrigerator I have previously owned. The french doors make it easy to get items in and out, and you do not have to open both doors to get what you need. The flex zone is an outstanding feature that we immediately utilized. The freezer and flex zone have slide out shelves which are very convenient. The refrigerator is larger than I expected and I had to remove my front door to get it inside the house. So if you have tight spaces, this model may not be the right one for you. But I am very happy with the purchase.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey Shawn, we are glad that you are impressed with your new unit! We have appliances for all shapes and sizes of their kitchen. Thank you for being a loyal Samsung customer. ^SuSu Samsung

  • Rating: 5 out of 5 stars

    Wonderful Features, Elegant, LED Lighting!

    Posted
    Drggar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This refrigerator is an awesome product! I've received so many compliments on what a beautiful refrigerator I Purchased! I love the "four Door features and that the lower right can be changed from a refrigerator or to an additional Freezer! Everything adjustable - I Love the size and especially the LED interior lighting. Water filter, all clear drawers and shelves so you can see what you have. I'm very impressed on the engineering of this unit. The guys were outstanding, from the delivery to setting every thing up for me and helped me explaining all the features and helping me learn about my new refrigerator! I researched before buying comparing multiple brands! Highly recommend Samsung!! Thanks BestBuy for a wonderful Product!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for big family

    Posted
    Mandi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Perfect refrigerator for families that run out of space! We have a deep freeze so we don’t need all the freezer space in a typical fridge but run out of room for fruits and veggies all the time. The flex space has been perfect for us to put healthy snack and drinks at an easy reach for the kids. My only wish list would have been to have a small pull out tray for cheese or lunch meat but the four bins in more than enough for fruits and veggies. Overall great buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the options

    Posted
    AttractionMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My fridge was delivered yesterday, and the Best Buy delivery guys did an excellent job of getting this huge beast into the house without damaging anything - Kudos to them. The installer went over the features of the unit and answered my questions as well. It is nice to have an installer who is also knows the appliance as well. Within about 90 minutes the fridge was down to it's normal temps inside. It is as quiet as can be, and I love the flex space. Finally a side by side with serving size trays for prep work and a space that can actually store enough fruits and veggies. Looking forward to many years of use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy camper

    Posted
    StrangeAffair

    I'm a very happy camper. This is a really wonderful refrigerator. I spent several days reading reviews and articles online and finally settled with this one, and I really love it. The Best Buy delivery guys were great. They did an amazing job getting the refrigerator through an extremely tight space and were very friendly and nice. So far the refrigerator works great. I love the two separate freezer sections and that you can use of them as a refrigerator! I also love how the freezer has drawers so that you can organize and find things easily. This is the best refrigerator I've ever had, and I highly recommend it for anyone. :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This Fridge is HUUUUGE!

    Posted
    Kevanyon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought this fridge mainly because it was big and it fit our space. The fridge has lots of shelving and drawers for everything you need. The bottom two doors have pull out shelves and drawers which are extremely handy. Also like the option of "flexing" the lower right freezer to a regular fridge. We have a deep freeze in the basement so more fridge space is more of what we need. The icemaker works great and the water in the door does not drip all over the door like our old fridge did. Love the black SS finish!

    I would recommend this to a friend