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Customer Ratings & Reviews

Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1794 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-16 of 16 Reviews mentioning:
water dispenser
  • Rating: 4 out of 5 stars

    Great size and features.....but

    Posted
    twoofakind
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The only reason I've no given five stars is the ice and water dispenser.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice

    Posted
    Fanman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nice fridge but can be noisy. The ice/water dispenser is the only negative but still not a deal breaker. Just annoying.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Overpriced for the quality

    Posted
    Lily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Compared to less expensive refrigerators I have purchased in the past, this one is definitely not worth the money. The water dispenser only provides lukewarm water at best. The cubed ice and the crushed ice both come out exactly the same (like a normal ice cube that was smashed on the floor). The shelves are not flexible in terms of adjustability.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hello, Lily. I understand that it may be frustrating when expectations and results don't quite meet. Here is a link that I believe will be beneficial in getting the desired form of ice from your ice maker (https://bit.ly/2Sjtwk3). Thank you for taking the time to leave this feedback. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Great fridge!

    Posted
    Lukes4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This fridge works great and replaces our last one that died. LOTS of space which is what we needed. Only complaint is that the water dispenser aims toward the fridge and is hard getting used to- water will sometimes miss our cups because we are expecting the water to either go straight down or slightly out toward us. Otherwise, works great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    1 month in

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    1 month in. so far so good.only grip is the ice maker and water dispenser is a little messy. And the ice doesn't consistently crush the ice. Most of the time it comes out in cubes and falls everywhere

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great amount of room

    Posted
    JalLaumondier
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love it. It is super easy to clean the outside. The adjustability of the inside is great. The water dispenser stops immediately so there is no annoying drip.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Huge

    Posted
    Lynsey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this fridge. Not only is it spacious but it's also great to look at. I seen some concerns about the water dispenser dripping I have not had that problem. All in all great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fragile

    Posted
    iblitz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased the refrigerator just before Thanksgiving '17. The fridge is working fine so far, the freezer freezes and the fridge keeps the food cold. However, I have two issues with it. First the water dispenser dispenses at what appears to be room temperature and the second and more serious issue is, it isn't very sturdy. I opened the freezer section and the handle came off.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice, well lit refrigerator

    Posted
    HockeyDave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice large refrigerator with well lit interior. It does have a lot of low level noises but nothing too obnoxious. Ice maker keeps up with demand. One issue is the door water dispenser drips after use so will have to call to get repaired. Other than that no issues.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Average fridge

    Posted
    Ruaumoko
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Replaced our 7 year old LG side by side as we wanted a french door. This one hit the price point and we like the better layout and more functional space. We find the water dispenser is a step backward and is prone to spillage and it comes out at room temperature. Ice maker has always produced cloudy ice which is no good for using in a cocktail shaker. Now my whiskey sours are a bit weaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Refrigerator

    Posted
    Cwoody15
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Most of the reviews are positive and we agree. This refrigerator is great, lots of space, seems to work very well..... slightly noisier than our last side by side in usual running mode. Ice maker and dispenser are quieter than our previous model. The water dispenser/ice dispenser does occasionally leak some water but it's really no big deal as we think it's not leaving the receptical under the spout long enough. Overall, super happy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    bbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The fridge is very spacious. The interior LED lighting is excellent. The doors are easy to operate. The features are excellent. The only small issue is that the plastic piece that sits under the water dispenser falls off when trying to fill a pitcher. The fridge is a little noisy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge and was on for a great price too!

    Posted
    vtRobo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We love the wide openings and shelves with the double-doors. The bottom freezer is huge, has plenty of space. The two adjustable shelves are great also. The one by the ice cube holder flips up to allow for large bottles of soda (or wine) and the top right one has a half-slide back feature that allows the same for the shelf below it. Lots of space on the doors inside and both doors! The only minor complaint is the water dispenser comes out fast (which is great! @@@@@@@ but the nozzle points slightly to the back so make sure your water bottle is lined up or you're going to a quick shower ;) Great fridge and I would highly recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy

    Posted
    Momo3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a pretty piece of stainless! Lots of room, although shelves on left door are near to useles because they are so shallow! Ice maker is adequate but not enough for entertaining! Lots of storage. Freezer is an adjustment (we are used to side by side unit) but works well! Lots of space! Overall happy with product. The water dispenser does finish slow and can tend to shoot after it should -leaving leakage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    sunshine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the first French door refrigerator I have ever owned. I really like the capacity. It has much more space than my old one. I like the LED lights inside. Everything is so bright. I also like the quietness of this refrigerator; it makes very little noise. There was a little problem in the beginning. When we first used the refrigerator, the water dispenser kept dripping water. We had to put a cup under it to hold the water. I was upset and wanted to return it, but it was all good the next day. It has been over a month since we bought the fridge and it seems working fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the Best Refrigerators on the market

    Posted
    BDBusdriver
    • My Best Buy® Elite MemberElite Member

    I also did lots of research for my choice of refrigerator, and targeted a Samsung because of the quality of the HDTVs and washer/dryer I've bought from this company. We bought this new fridge model and installed it in our new house 6/19/15. After over six weeks of experience, my wife and I our very happy with this refrigerator. It is quiet. Roomy. Good ice capacity. Good lighting-LED. The 28cuft capacity counters most of the space lost in the refrigerator section due to the ice maker and water dispenser. One of the reviews I read complained of noise from the ice maker. Sure it makes noise when it drops the fresh made ice, and at first it is working hard to fill-up the ice dispenser, but that will be much reduced after a day of ice making. This fridge is super quiet otherwise. The Stainless Steel finish isn't smudge proof like the Frigidaire models, but better than most and easier to keep clean than I expected. The drawers are well laid out, and hold large quantities of meats, fruits, and veggies. My wife loves the French door models so she can place large platters in the shelving when hosting dinners or parties. You won't be disappointed if you buy this model!

    I would recommend this to a friend