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Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1794 reviews

90%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Week 4 and I Love It

    Posted
    TheJewishViking
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's been just about a month and I've no major complaints about this fridge. It does it's job and does it well. This is our first french door fridge and we love it. The ez-pull freezer handle has been very useful. The LED lighting is bright and there is plenty of room (you WILL use that pop up shelf to fit taller drinks like OJ, milk, or sodas on the shelf instead of the door). It cools quickly and fast and have noticed no freezer burns or other issues. If I had to nitpick, it would be that yes, like other reviews said, the icemaking is kinda surprisingly loud. It's not obnoxious or constant or will ruin your day, but it is louder than you'd expect it. The water filtration is great, although we've noticed the water isn't that cool coming out of the fridge as we've experienced with other fridges. Minor, but worth noting if you like very cold water but not ice in your beverages (hey, to each his own). We've also had some adjusting to the waterline. It sounds odd, but our old fridge the water hose was angled towards the front of the fridge and on this Samsung, the water shoots out angled towards the back of the fridge. It's resulted in some awkward spills. Nothing crazy, we're just used to holding our cups right at the top of the dispenser and on this you need to hold them a bit lower. Not sure if I'd design it that way, but what do I know? Overall we're very happy for the fridge and the cost we paid for it (picked it up during a sale). Best Buy delivered and installed it quickly and without fuss. I did have to go in and adjust the height of one of the doors, as they weren't level, but that was a simple screwdriver job (the fridge is designed to just turn one screw to raise and lower a door). Like I mentioned, all my "complaints" are nitpicking. In a perfect world everything would be tailor made to me. Until then, this works out more than fine for our needs of making food cold to keep it from spoiling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the fridge

    Posted
    Rons
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wanted a side by side fridge that was quiet and has through the door ice and water. I looked at ratings and picked this Samsung unit. The first one we received spit a screw onto the floor from the ice maker and the Stainless steel doors didn't match, one was horizontal brushed pattern and the other vertical brushed. The store recommended we have it replaced. The new one came yesterday. We love it it is quiet and looks much better with both doors having horizontal brush pattern. I would recommend this fridge. The first delivery crew as well as the the store sales person said you couldn't remove the ice bin to get a hand full of ice cubes, the second delivery crew showed us how to remove the ice bin which pleases me. The latch to pull out the ice cube storage drawer is not obvious. I am showing a picture of the drawer partially pulled out. It has twin cooling and very nice bright LED lights in both the freezer and fridge. The front panel controls are very easy to see and use. The water filter is very convenient being in the front of the fridge. The overall food storage is very well designed. I definitely recommend this fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Harmony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We recently replaced all of our appliances with a Samsung suite. I was nervous because many of them have very mixed reviews and I was advised against Samsung. But the price was right and so far everything is great. We had an old, white side by side left in the house when we bought it. After a year of fighting for space and hating the freezer on that one we purchased this one. Huge difference. I like how adjustable the shelves are with plenty of room to put tall items. It has so much space and such great lighting. I’m thrilled with it. I would have liked to have a separate drawer between the refrigerator and freezer, because we had that on our last Samsung and stored cold drinks there. So we didn’t have to open the entire fridge to get to them. But we are not really missing that feature. I am amazed at the massive storage space in the freezer. Our only complaint about this unit (and it’s a small one) is that the ice dispenser is so very slow to get the ice flowing, especially with crushed ice. But that’s just a small blip compared to all the good features this refrigerator has. I wouldn’t hesitate to recommend this unit.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for being a loyal Samsung customer. We are pleased to hear that you are enjoying this refrigerator. ^Lo Samsung

  • Rating: 5 out of 5 stars

    love this fridge

    Posted
    pnygaard

    Our Samsung RF28HFEDBSR/AA is now a year old. We have loved this fridge... never had a problem with the ice maker and/or dispenser as some have reported. The whole ice container is easy to remove and replace... in case you need a lot to fill pitchers etc at once. It is not silent when the ice is being made and dropped into the storage bin. We got the full on warranty when we purchased it just in case. It fits perfectly into what was formerly the space for our built-in older fridge, because it is only 70" high... and yet the interior at 28.1 cu ft is so much roomier than that fridge was. I'm very pleased with all the space in the freezer as well. Love having the refrigerator space full on the top, rather than the side-by-side. The interior lighting is also excellent, and so important! It is also easy to clean and easy to arrange tuck-away shelves to make space for either tall items or more "floor" space for shorter items. Gallon milk bottles can be stored in any number of places, including the door. Magnetic on the sides only, the SS front and sides are easy to clean and finger print resistant.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Sylwia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Went with the intention of not spending more than $1,000 on a fridge (wanted the side by side one as the french door models with water and ice in the door were super expensive in comparison). Once in the store, the very helpful and not pushy at all sales clerk pointed us to this fridge (after I mentioned the water/ice in door issue). So it was $600 over the budget but it was exactly what we wanted. On top of that they matched the price to that of Costco (less $50). What was further appealing is that somehow they managed to make it super spacious (even with the ice in the door!) and the interior allows for easy access to all refrigerated and frozen items. I was a bit apprehensive towards the freezer in the drawer but it's so big that it's not a problem at all. So far the fridge doesn't make any loud noises (besides making ice, which is completely normal). It does have a little delay when switched from water to ice but I love it! My husband likes ice in his drinks and I don't (plus I usually fill up a drinking bottle and not a glass) so that delay let's me realize that it's in the ice mode and I can withdraw before the mess happens. Overall, we are super happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator!

    Posted
    Lynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought my first home about a year ago, and this refrigerator was my first big, grown up purchase for the house. My husband and I did a lot of research online and looked at A LOT of different fridges, but finally landed on this one because we liked the look of it, loved all of the available storage, and have been happy with other Samsung appliances in the past. The refrigerator has never given us a bit of trouble, and I have been pleasantly surprised by how much it can hold. I love the sliding shelf that allows you to put in taller items, and the freezer seems to hold infinite amounts of items without becoming a jumbled mess. My only complaints are that there is some kind of useless space on the door due to the ice maker, and the ice really shoots out at you if you don't hold your glass right up under the area where it releases. Also, the people who delivered our fridge did not level it or remove any of the plastic coverings which was a big pain for me to do myself. If I had known better, I would have asked them to do it before they left, but never having bought a refrigerator in the past, I didn't know what was normal. Overall I am very happy with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very functional, subtle lighting, lots of space.

    Posted
    FrankA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First a cautionary note, these new refrigerators are wider than most older models. They also vent heat at the rear, but on the sides of the unit. The opening that was available with our cabinets was 36" wide leaving less than one half inch space total when placed. However, once the unit turns on the sides bow out very slightly, further reducing the available space to vent the heat. I would strongly recommend that Samsung vent the heat in the front of future units to insure proper heat dissipation. The unit is very functional, with lots of available shelf space, with a minor issue involving limited space that can handle tall items such as milk, and soft drink bottles. The unit holds the temperatures very accurately. I have it set at 39 degrees, but since the ice maker is inside the refrigerator unit, the temperature on the door next to the ice maker is actually just below 32 degrees. That can be problematic if one puts freeze sensitive items on that left hand side door. The unit runs very quietly, with the normal, slight, infrequent noise when the ice maker drops the cubes into the ice cube container. Overall, a very nice refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Fridge

    Posted
    KG42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our old side-by-side refrigerator went out without warning and we had to make a decision on the spot about a new one. The Best Buy sales rep was very helpful and we decided on the Samsung - 28 Cu. Ft. French Door Refrigerator. It is so much better than what we had. Very roomy (still haven't filled it up like we did the old one [25 - 26 cubic feet]) and has lots of nice features. It is very open inside and the lighting is very good. Can set the temperature by degree rather than a dial setting, so can get exactly the temp you need. Also, thermometers inside tell you on external display exactly what the inside temp for each compartment is. This is handy when loading the refrigerator or putting something in that you recently cooked, so you can see how long it takes to get back to the set temperature. We also find the oversized water/ice dispenser slot to be great for filling large water bottles. Our old refrigerator had a slot big enough for normal glasses, but not water bottles, so we had water and ice on the ground often. Overall, we really like this model and would recommend it to others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the Best Refrigerators on the market

    Posted
    BDBusdriver
    • My Best Buy® Elite MemberElite Member

    I also did lots of research for my choice of refrigerator, and targeted a Samsung because of the quality of the HDTVs and washer/dryer I've bought from this company. We bought this new fridge model and installed it in our new house 6/19/15. After over six weeks of experience, my wife and I our very happy with this refrigerator. It is quiet. Roomy. Good ice capacity. Good lighting-LED. The 28cuft capacity counters most of the space lost in the refrigerator section due to the ice maker and water dispenser. One of the reviews I read complained of noise from the ice maker. Sure it makes noise when it drops the fresh made ice, and at first it is working hard to fill-up the ice dispenser, but that will be much reduced after a day of ice making. This fridge is super quiet otherwise. The Stainless Steel finish isn't smudge proof like the Frigidaire models, but better than most and easier to keep clean than I expected. The drawers are well laid out, and hold large quantities of meats, fruits, and veggies. My wife loves the French door models so she can place large platters in the shelving when hosting dinners or parties. You won't be disappointed if you buy this model!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent addition

    Posted
    Dishes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I looked at no less than 32 refrigerators before purchasing this one and of course I looked at every store in NH and Mass that offered it and could not believe how much lower the price was (not to mention the price match not necessary of course) and the floor models at the "hardware chain stores" the employees didn't seem to know anything more than it has water and ice in the door and it keeps food cold. The shelves are adjustable and I'm still learning how to put certain items on which shelf or door. Freezer has a 2nd shelf drawer which makes it easy for items you tend to use ofter and plenty of space for the standard family.....party's might be a bit of a challenge but they were already so no change there. Stainless steel is a bit of a challenge to keep clean but it encourages my family to think before grabbing a handle and this may help in other area's of the house. The water and ice have quickly become our family favorite and although you can hear the ice the noise level is very quiet and I almost never know it's on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Fridge for the Price

    Posted
    Couponkingofjax
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got my fridge on an Open box for a huge discount and I couldn't be happier. It showed up without a single scratch on it and the only issue with the door best buy stood behind and fixed. Overall I saved over 1000 dollars doing an open box deal and got basically a brand new fridge. Would highly recommend people check out the open box selections for any major appliance. It comes with the full warranty and is generally a return that was returned right away because of buyer remorse. I've also bought my macbook pro laptops this way as well! The fridge is a huge upgrade from the side by side I had before. I'm still getting used to it, but I really love everything about it so far. Quick tip, if you have condensation on your door, turn off energy saver. When energy saver is on the heater in the door turns off and will cause condensation. Geek squad guy showed me that trick! Would highly recommend best buy, and their open box products!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent 28 cu ft French Door Refrigerator!

    Posted
    Maniz
    • My Best Buy® MemberMember

    We bought this Samsung black stainless steel fridge for our new home. After so much review we finally found this Samsung refrigerator. We love the technology and it has 2 doors and freezer drawers on the bottom. It does not take much room in our kitchen. Fruits and veggies stay fresh for longer period of time. Ice maker and water dispenser both work very well. Water comes out without splashing over everywhere.The bottom freezer is so wide and you can organize all the frozen food easily.The inside lighting is perfect. Everything is clearly visible. Overall this is excellent refrigerator and it is very quiet also The delivery was so fast and set up quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good Refrigerator

    Posted
    happysenior
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am very happy with this refrigerator. I have had it for about 1 1/2 months. I loved the way it started up - it cooled down and started making ice within 4 hours. It has lots of space and the inside lighting is very good. I had one thing wrong so I waited to write this review until I found out if it was a design flaw or just needed an adjustment. The little spout that dispenses the water was angled to the back so much that I could not fill a glass or a pitcher without the water spraying on the back of the opening and spilling down the refrigerator. It turned out it needed adjusting. If you have that problem, just pull the spout toward you hard until it snaps into a groove. The water still angles back but much lower down now so I can fill most vessels by placing them on the support shelf and pressing the water on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really Nice refigerator

    Posted
    Garyintexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've had it for one week and we really like this refigerator. It is a little noisy when making ice, however the sounds are not too obnoxious or interrupting, for example like when you're watching a movie on Netflix or Vudu. I like that you can set the temperature of the unit, both the freezer and the fridge to a degree as opposed to a number. The water dispenser is high enough that my grandchildren can't spill water all over the kitchen floor like they did with my old one. The amount of room you get is cavernous. It has plenty of room for everything. What I don't like is people like to touch stainless steel and the finger and handprints show. If you have a standard door, you will have to remove the doors to get it into your house. It's a little heavier than your standard fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    If this fridge lasts, it's a winner...

    Posted
    FamFirst
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've only had the fridge a couple weeks, but we absolutely love its functionality. It gives us more than enough room for our family of seven to fit all that we need. The only "flaw" I would say we noticed so far is that the shelves on the inside of the door with the icemaker don't hold very much because they are so skinny, but there is so much room otherwise, it is not a big deal. Our last fridge was a Whirlpool, and we had nothing but problems with it from shortly after we bought it. If this fridge actually holds up in quality and lifespan, then we will be super happy customers. I will say that we already know that the icemaker/dispenser on this is working really well, and that is something we could never say about our last fridge. Hope that this can remain a 5-star purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Refrigerator

    Posted
    TGONE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When I purchased this frig I was a little concerned about the bad reviews, even though it was rated at 4.6. Let me say, those reviews are not the Samsung frig we have in our kitchen. The frig and freezer temp holds at the setting we assigned, 0 and 37 degrees. There are no loud sounds, unless you are filled a glass with ice, and that sound is normal for that process. Samsung hit a homerun on this frig. Drake our Best Buy Representative was great during the entire purchase process. A special thank you goes out to Drake and the Best Buy Team at the Hamburg Pavilion Store. Keep up the great work, and customer service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Roomy, Flexible and Good Lookin'

    Posted
    utmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Replaced a GE that had a terminal flaw of freezing the water line for the ice in the door. The Samsung french door is a lot bigger, more flexible in how we can choose to arrange things. We don't have a lot of use for the door-in-the-door feature on a daily basis, but I could see it being handy when you have a family or social gathering and people are just grabbing beverages from the door. It did take a little time to rethink how we placed items in the fridge, especially since your door bins are a lot different, particularly on the side with the ice/water. But I looked at pictures online and a few videos and then over the last month we've sort of figured it all out. Were a little surprised when we realized you can't get water out of the dispenser and open the door on the other side -- but we getting used to it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my Refrigerator

    Posted
    LovingSummer2015
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had my fridge for abput a month now and really love it. There were a few reviews that talked about it being noisy, but I"m happy to say that I have not had that experience. I don't think it's noisy at all. One small disappointment is that I lose half a shelf in order to accommodate beverage bottles, but I'm happy say that there is the option to "fold" half the upper shelf up to accommodate them and still have a decent amount of room. I guess another nit is that the vegetable drawers are a little small, but this was the case with most refrigerators and this model was better than most of the other ones I looked at. I'm also glad I did not buy the model with the extra drawer. The pantry drawer in this model has plenty of room and I meets my needs just fine. Happy hunting. I hope this helps :-)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent refrigerator

    Posted
    BobWNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We are very pleased with the 28.1 cu. ft.Samsung refrigerator that we bought about a month ago after considerable on-line research. Both sections are well designed to accommodate different kinds of food. We would prefer more space for vegetables, though we are storing plastic containers of greens on a regular shelf. The doors hold an amazing amount of food. We decided against paying an extra $300 for the feature that holds food in a door without opening the rest of the refrigerator. We also would prefer to have easier access to the ice maker, but Samsung seems to have the best arrangement for this style with the freezer on the bottom. We find that the refrigerator is quiet despite reading reviews that saying that this model was noisy. The salesperson at Best Buy helped to decide on the best model in our price range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge and was on for a great price too!

    Posted
    vtRobo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We love the wide openings and shelves with the double-doors. The bottom freezer is huge, has plenty of space. The two adjustable shelves are great also. The one by the ice cube holder flips up to allow for large bottles of soda (or wine) and the top right one has a half-slide back feature that allows the same for the shelf below it. Lots of space on the doors inside and both doors! The only minor complaint is the water dispenser comes out fast (which is great!) but the nozzle points slightly to the back so make sure your water bottle is lined up or you're going to a quick shower ;) Great fridge and I would highly recommend.

    I would recommend this to a friend