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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, smart features, and size of the 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV. They appreciate the great picture quality at a good price, and find the smart TV features neat. The TV's size is considered great for small spaces, and customers have had a positive experience with the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,161 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV. It's so smart. Color is clear and defin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is so Smart. Color is clear and definite Netflix comes through loud and clear Digital channels are the Best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great tv for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought This specifically for gaming. But I really like the quality for movies and gaming. The picture is crystal clear and I had no problems with this tv. Perfect size for a small room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always Dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung TV. I own a 54", and two 32" TV's and I love them all. I turn to Samsung for other products as well, but their TV's have always performed as expected - The picture is sharp and the simplistic design works well no matter which room I'm setting it up. There's no reason to look elsewhere for a dependable and well-made TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best quality sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time to get a Bluetooth speaker. Now thar Bose has one I was excited to try it. I'm very impressed with the sound quality, volume and battery life. It's great, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really was a "best buy!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 46" Samsung Smart TV that I purchased a few years ago, for our Living room, and we love it. Therefore, a new TV for the bedroom, was a given. This 28" Samsung Smart TV is perfect for our bedroom. The color and clarity are fantastic. The sound is very good as well. We are completely satisfied with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fits perfectly on kitchen wall - great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a kitchen wall - smart wifi is good to have and in this size, 720 pixels is fine. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV easy to set up. good quality picture. Very simple to watch streamed Netflix etc

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice Smart TV For Our Boat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, more than enough inputs,and outputs for our needs. I didn't give a Five Star rating because I feel the volume doesn't go loud enough in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced an old big box TV in our kitchen. The setup was very easy and the picture and sound are wonderful. Why did we wait so long to do this??

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good thing for small areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to install above my jecuzzi tub and it works great for relaxing mtv cribs style

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is outstanding in all categories! Sound n picture r awesome. Love it sooo much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture, love the smart tv options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the TV. The picture is clear and crisp, colors are bright. The smart tv options are easy to use. The only thing I dislike about this TV is the the fact that the remote control buttons do not light up, making it very difficult to use when watching tv in bed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size, Smart tv

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good picture and size. Just right for bedroom and I am able to use the internet and Netflix apps. All the apps are working well on the unit which is light-weight and easy to manipulate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung HDTV. For a small TV this has excellent picture and sound quality. Very easy to setup & adjust> It "sees" my cloud drive so I can watch all my saved videos. The only criticism I have is the remote is not backlit. I use this TV in the bedroom and a backlit remote is almost essential. Other than that, this is a great TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect For Our Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my teenage son’s room. He already had a bigger flat screen but wanted an additional smaller one so him and a friend can game with separate systems. I also wanted to get a Smart tv so he had the ability to use Netflix. This tv has a great picture, brilliant color with sharp images, exceptional sound, good apps and is user friendly. This was the perfect size with everything we wanted and an even better price. We are very happy with this purchase and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Replaced a 25 Year old Set and it's wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the 28" Samsung Smart TV as it fit into the cabinet I already was using and did not want to replace. Set up was easy and took less than an hour. Picture is crisp and clear, color is great! I'm not too savvy with the internet, but I did program in Acorn TV which is a favorite along with Netflix, which was already installed. My living room is 12x12 and I don't think I'd want a larger set than this. You won't go wrong choosing this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart TV, and it is absolutely wonderful! The picture is very clear, and the sound is perfect - no sound bar necessary. The Smart features along with the remote are easy to understand, and we were able to figure out how to access basic internet options without needing to read the manual. Light weight, so it was easy to mount. Great for a small to medium size room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    I'm pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to put on top of the refrigerator, to get it off of the countertop, and had to stay within a certain size. So, while I would have loved to get a larger sized TV, this turned out to be the only one that would fit. I'm not a Samsung TV fan, overall I find the picture to normally be less than what I've found on other brands. But I was happy not only with the size, the picture quality is really good. Now imagine that it is on top of a big fridge, and I don't see any noticeable issue with the picture getting darker or fading as you look up, or side to side. So, my impression of Samsung TV's has now improved based on this. This does have the Smart TV stuff built in, which I don't think I'd use too often, but if I do, it already has it. It runs quickly, compared to a 3 year old Smart TV from another brand, but that cost $2000. So, all in all, I am impressed and would recommend this for anyone looking for a crisp picture (720P looks good by the way) and great colors, plus no reduction in picture as you go side to side or looking up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Good Counter-top TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV with a great picture. It fits perfectly in the 18" space between a kitchen counter and the cabinets above, with an inch or two of clearance (even though the manufacturer recommends several additional inches of clearance above). Sometimes the TV loses its internet connection when it is turned off, and it can be tricky to re-establish. I subtracted one star for that. Otherwise, the smart features work well and are a welcome addition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    descent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a descent picture quality and the smart tv function is nice and easy to navigate. The only real problem I have is the volume level is always low. After you get to about the middle of the volume range it's pretty much maxed out. Increasing the volume level does nothing. But now a days you can't expect any tv to have descent built in speakers so not that surprising. Other than that, I'd say this tv for the price was a good buy.

    I would recommend this to a friend
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