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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, smart features, and size of the 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV. They appreciate the great picture quality at a good price, and find the smart TV features neat. The TV's size is considered great for small spaces, and customers have had a positive experience with the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,161 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this television to replacea smaller one my kitchen. Easy set up, excellent price for a smart TV, very good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart tv

    Rated 4 out of 5 stars

    Great TV, Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my bedroom, and I couldn't be happier! It was easy to set up, and the apps are great! This is my first smart TV , and I highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for my purpose. I am a college student and it is placed in my dorm room. I like how it is a smart TV and can get Netflix and Hulu. But it does come with its draw backs. When starting up our tv it does take a while for the apps to load/ even open. Secondly, it’s not like the traditional Samsung App Store where you can search and download apps, there are only a number of preselected apps that you can download with this tv, which I find annoying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for a bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear resolution and great picture display. I love that the screen appears larger than it's 28". Controls are easily operated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for a child to access internet and worked great. Bought second for other child. Easy to set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great 28" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There don't seem to be a lot of options for 28" televisions and this Samsung works very well for the price. Great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great features for its size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is loaded with features. It has built in WiFi and It is super light so it is easy to mount on the wall. It was a fair price but you are paying for the Samsung name.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new television. The picture is very clear, it was very easy to set up with my existing cable connections and exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    The tv was everything that was described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small tv for my bedroom. It needed to be a smart tv since I do not have cable hookup in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy this again, best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy Wi-Fi connection...... Net flix loads fast and not one problem. TV turns on fast and so easy to use!!! Great color and pic, was sort of whitish at first, but I adjusted it to suit what I wanted.. Now it is Perfect!! ...Sounds is great. Any tv can have problems but if you want a SMART TV this is awesome... No regrets and I also got the extended warranty.... cheaper then any other store I went to for extended warranties. I would NEVER buy anything without an extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Very happy with my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new smart TV very much. The picture is very sharp and the sound is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Very nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and I enjoy having the smart tv functionality. I haven't experienced anything negative with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good TV for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture--OK sound. Wish I could control external speakers with cable remote--no switching. But overall a good TV. Very easy to set up. Smart part works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for the kitchen to fit underneath the cabinet. Easy to use has a nice picture and sound.Lightweight tv for a wall mount. Easy to use remote control,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this unit in a rental property and it had a nice clear picture and the "smart" feature was a great add on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    need a spare get this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a spare tv and saw this one. I found the smart tv functions more than met my needs.The ability to use it for Hulu and Netflix and see them on a screen that was bigger than my computer monitor was great. I recommend this to anyone who has netflix or Hulu and is tired of watching them on a small monitor. P.S. You do need to have a wireless router and something other than DSL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    A good, simple TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter and it is just right for her 14" x 12" room. Sound is surprisingly good, picture is good, easy to set up, we personally do not have any issues with the remote and the TV itself is visually appealing. I am very happy with my purchase and Best Buy's service at the store was efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    wonderful Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly happy with picture, sound and all features - also happy with customer service in selecting this TV. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first smart TV purchase, so keep in mind I don't have much experience to gauge on. The TV works great, it kept us from buying another Roku unit for our house as we don't use cable/satellite. The connection works great and picture looks good. The only issue we have found is that you have to wait a few minutes for the TV to basically warm up or go through its startup before you can even access the Smart TV features. Other than that, no real complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and features are great. Exactly what I needed for a Master Bedroom television.

    I would recommend this to a friend