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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, smart features, and size of the 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV. They appreciate the great picture quality at a good price, and find the smart TV features neat. The TV's size is considered great for small spaces, and customers have had a positive experience with the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid size TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a mid size TV and this one is great. The sound is sooooo much better than all the others we looked at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very impressed with the quality of the Samsung 28" Smart TV. It's easy to operate and the quality is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The picture is WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it was easy to set up. Just follow the easy directions. I would like to buy another one just the same for the extra bedroom here at the house. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small, Smart, and appealing TV for my spare room...and it works wonders for that. Would also fit perfectly in a kitchen scenario or workout room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exactly what I come to expect from Samsung. Quality hardware and software. My only issue was the day I bought it the wireless capability would not work, at all. After calling my ISP and figuring out it was an issue with Samsung I was able to find a forum thread explaining that their servers were having issues and the DNS number had to be manually changed in the system settings on the TV. That did the trick although I will say that I called Samsung at least 10 times within 45 minutes and never got anything but a busy signal. Upon figuring out the solution I also called my ISP and gave them the information as they had mentioned their 800 # was flooded with calls that day regarding Samsung Smart TVs not connecting to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 28in. for my guest room. It is the perfect size and the quality of the picture is terrific!! The price was great, perfect for an extra bedroom!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a fan of Samsung, as our 1st gen Samsung 24" LCD had burnt out pixels just out of warranty, 10yrs ago. With not much options for a small TV, we were kinda forced to go with this one as it was the only size in stock and we needed it ASAP. Great little TV. Great crisp picture vs 720p from tvs even just 5yrs ago. Worth the price. Remote kinda cumbersome. Can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The days of plug and play are over as onscreen setup takes awhile. But well worth it. Nice picture. Nice look.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for teenager bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up and connect to wireless internet. Smart TV provides viewing flexibility for teenager preferences. Good picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the guest room which has no cable/satellite, connected to Netflix and all is good. Clear picture, easy remote and a great buy at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Awesome T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this t.v. has so many capabilities. I bought it for my room and its perfect! Love the smart t.v 's!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great For My Teen's Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son saved his own money to by a tv for his room, primarily for use with his PS4 and to watch movies. It is the perfect size, and he is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for a small space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! Although it is a small model, the resolution is great. It's my first "smart" TV and I'm still learning about all of the great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for my Teen aged son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv for my son who turned 14 today. He loves it! It is a really good size for a small bedroom. He uses it for both TV and as as computer monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new TV for the bedroom as old one conked out. Got this one and love it as the color is much better than old one, and sound is superb. .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great desk top screen and dorm TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen fits perfectly onto my desk and I can connect my laptop giving me as large a view as I need. Access to Netflix and other services essential.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung smart TV is very easy to install and set up. The slick design does not take up much space. The picture quality is excellent. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2nd samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 2nd Samsung tv, everyone that sees it think I paid super money for it...because of the clarity . when I tell them how much they are speechless

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first smart tv I have purchased. I am very happy with it. Easy to use and the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a good buy for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the Samsung 28" Smart tv. The color is clear and the sound is good.

    I would recommend this to a friend