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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, smart features, and size of the 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV. They appreciate the great picture quality at a good price, and find the smart TV features neat. The TV's size is considered great for small spaces, and customers have had a positive experience with the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,161 reviews
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great tv, the set up was really easy and quick. and the picture is outstanding. even the wifi was easy to set up and maintains a good strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Smart tv

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung led TV is a very good extra TV .the price is right and good quality I not unhappy with it so far its very good on Netflix and you tube .I would tell my friends if they need a TV to look into this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up and connect to comcast. The picture is great. The Smart TV application is easy to use. I love this tv. The price was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in a,guest BR. The size is perfect. The VESA parts fit with the wall mount I already had. Was not expecting a high quality picture with this small screen but it it an excellent picture. The smart function works for what we needed. Also this is a very easy to use TV. Easily switches back and forth between smart and Direct TV. Remote set up good and on screen prompts simple. Would recommend especially for small room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung set is the second of the series I've purchased. Set up is simple with the tutorial it walks you through on initial power up. The included ir repeater gives you all the basic functions of your cable box but you may need to keep the original cable box remote handy for more in depth functions. The picture is great. I am very pleased for a 720p TV. Like I said. This is the second TV of this series I've purchased. And I might just get another for a different room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Makes watching Netflix and Hulu so easy. Nice picture. Size good for smaller space. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sharp picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have got to the point that I don't even bother to shop for a T.V. anymore. I have purchased SAMSUNG before and both the dependability and sharp picture is about all you can ask for in a TV. So why bother? Just grab one! This so called smart TV was easy to set up with all functions easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see about having a less than 30 inch smart TV. I wanted to be able to watch Netflix without having the connect my Nook with a cable to the TV. The price was right. I was amazed at how light the box was when leaving the store. The most difficult part about setup was installing the base. For initial setup I learned it was good to restart a couple of times so all updates were downloaded. I have had this TV for over a month now and the only drawback I have is the speakers. They are weak. So I connected a set of $40 computer speakers and now the sound is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features for an affordable smart TV. Very easy to operate and has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Smart TV, with a Beautiful picture quality!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my Father-in-Law at a Nursing Home, and the beauty of the picture and the ease of operation have greatly enhanced his quality of life! This is the third Samsung Smart TV we've purchased from Best Buy and we have been more than satisfied with our choice of Smart TV! We have a 55", a 40" and now the 28" model, all Super TV's! Thanks a lot Best Buy, I recommend you to everyone I know! Sincerely, Jeffrey M. Roby

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size, Smart tv

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains expected Samsung quality. Perfect size for its placement. Smart TV is neat feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Smart TV for its size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great ll TV for its size. i was under the impression you have to get a large screen for it to have smart TV capabilities.. The size is perfect for my needs that I purchased two of them. Connects to my home network and WiFi with ease. Has strong wi-fi built-in and has no trouble connecting to the web apps. Very satisfied with this set. Recommend to any one who is looking for a small TV with big screen features..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Size

    Rated 4 out of 5 stars

    Good size tv for dorm room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a tv for my daughters dorm room. Perfect size and easy set-up. Picture and sound quality good. Price was right too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Picture is crisp and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for our son's bedroom. The picture is crisp and clear ! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very nice features, and amazing price. Perfect for my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Nice handy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive TV fit perfectly into my entertainment unit. Great Picture! The volume doesn't get very loud even when you turn it up. Entering information on the TV screen to use the smart features is cumbersome and awkward and time consuming. I got Pandora to work! It took me a while to get my basic TV stations to work. But overall, it's not bad!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased with my first Smart HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung HDTV was very easy to setup and connect. It has a great picture and sound and impressed with the ease of connecting it to my laptop and using it as a larger and easy to read screen. Easy access to Amazon Instant Video which is a big plus. Only down side is that I am still having trouble connecting it to my cable tv service and in that the instructions are not very helpful since my cable box does not seem to have a HMDI port and is only a few years old.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the TV for a month now and I love it! Only "negative" I would say is that for the smart features, it takes a while to load right when you turn TV on. The TV will say to try again in a few minutes. Not that big of a deal but can be annoying if you are very impatient, haha! I love the size, it fits great in my little bedroom. I also like that the stand is in the middle of the TV and doesn't have "feet" on the sides. The picture and sound are wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pure Luck!! Superb Service knowledge of sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was by pure luck I ran across this smart tv with all of the features I could want, and a larger size than I originally went in to look at. I went in to browse possible choices and to compare prices, two wonderful sales associates assisted my husband with a 55" plus TV comparison shopping experience when I ran across this on sale TV. I mentioned to my husband that I believe I found something I wanted to purchase that day. The sales men and my husband followed me to that area, answered every and additional questions I had, and ended up making a purchase that Day!! What A Wonderful Experience!! So pleased with the sales associates who both asked multiple times if I needed assistance while I was browsing and comparing. I stated looking, they followed up on my shopping experience, without feeling like they were "hounding me". They appeased my husband and made him more knowledgeable about our next purchase. I LOVE BEST BUY. We will be back for that 55" plus TV purchase when we can finally make up our minds!!!! Samsung has met our expectations, but Best Buy has made the purchase a 5+ star purchase!!!! An additional associate actually helped me while this tv was being put into the register to make the purchase, with the exact answers I needed for wireless access. What a pleasurable shopping experience after working 12+ hours!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Decent TV, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good. We lost our former TV during a lightning & thunderstorm & we needed a replacement. This TV fits the size of our TV table and the price was right. We haven't had any problems with it since we purchased it and hope we won't in the future. Don't expect another thunder storm to fry this set. The only problem we have is that we could not set it to a tape a TV program. That might not be the fault of the TV, however, but of the way we set it.

    I would recommend this to a friend
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