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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, smart features, and size of the 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV. They appreciate the great picture quality at a good price, and find the smart TV features neat. The TV's size is considered great for small spaces, and customers have had a positive experience with the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,161 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    cool n smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for a student room.really smart tv with bright colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Smart TV meets all of my requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I had gone to Best Buy to purchase the non-smart version of this tv. However, upon review in the store, the number of additional options for a small price difference (less than $20) became a no brainer on which one to purchase. Glad I made the choice that I did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with my new Samsung T.V. The picture is very clear, the color beautiful; my only complaint is that it's takes a little long to come to life once it's turned on, as opposed to my old T.V. with the same service. Otherwise, I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my mom to use in a nursing home. Its a great TV for her.....easy to use, nice size remote. I also enjoy it when I visit her. BEAUTIFUL picture!!! The price was great! No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good picture, smart features, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my study so I can have my shows on while working at home. Excellent picture, and smart apps . Great picture and decent audio for a smaller tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mom to use at the nursing home. It is a great TV, simple enough for a 93 year old to use, beautiful picture and sound. Easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smaller SmartTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this TV. This is my second Samsung Smart TV and I bought this to mount on the wall in my kitchen. It has all the features but one that I was looking for in a smaller TV. I also own a 60" LED 8000 series in the living room and based on how much I liked that, I bought this 28". It easily lets you navigate anything on your network, including photos and videos on my network cloud drive, access Netflix and Amazon Instant Video since I use these regularly. Here are my pros and cons: PROS: Nice crisp HD (720p) Great Smart Apps (Netflix, Amazon, and Web browser) Lightweight Nice Remote Access to Network drives and PC's Cons: A little too much plastic (does not feel so durable) Screw holes for wall mount were too deep (had to buy special screws to use a standard wall mount) Thick Bezel (compared to my 60 which has a very tiny 1/4" bezel all the way around) Needs a bluetooth external speaker feature. TV speakers were not very good. (most TV speakers are lousy) but as a smart tv it should have a wireless bluetooth speaker option. I took off one star because of the cons, but overall very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for my RV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my travel trailer bunk house and it works perfect. Great picture, good viewing angle, fits perfect. I had a little trouble getting the Smart Hub to log into the internet due to the camp wifi requiring sign in on a web page, kind of like signing in to a hotel wifi, but figured it out and we now have Netflix working. Hint, after logging into the Smart Hub, get out of it, then use the "more" button on the remote to bring up a web browser outside of the Smart Hub. Here you can log into the web page and the Smart Hub will now be connected to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    perfect tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems with the purchase of this tv. It was a great buy for the price. We bought it for the bedroom, and it is a perfect size. The picture and sound are great. So glad we bought this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 28" Smart TV works great in small areas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 28" Smart TV appears to be a great small tv for use in smaller areas. Very good color, good sound options, though extra speakers would be better. Easy set up and pretty good instructions with unit. Very happy with purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV for the man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice TV with a crystal clear picture that fits perfect in my garage work shop. I just wanted it for watching football and golf while working in my shop area but the additional smart hub feature adds the internet to my shop as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A wonderful TV to own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung television is a wonderful addition to your home! It has a great, clear and crisp picture and is very easy to operate for people who aren't too tech savvy. I'd recommend this TV to anyone. I love mine! It was a very good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Valued Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a TV for a small room at home and this was just perfect. I love the smart features and the TV's design. We can stream movies from Pandora and Netflix from an isolated space in the house. The color and picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV! Perfect size for our bedroom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good on this tv and it has many great features! Our old 27" picture tube tv was starting to go and when we saw this tv and the price it was being sold for we decided to buy it. It is a great value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very happy with picture AND sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was most concerned about the sound quality as my last television had a very "tinny" yet muffled sound. This television offers an excellent picture and I'm very pleased with the sound quality. It was also very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart TV is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy TV to setup, was amazed that I could go directly online to watch through the TV. The only issue I have is when attempting to log onto the different apps, the TV will say try again later. That sometimes gets annoying to continually have to attempt again and again. The other issue is the obsessive use of the remote having to type all the letters in from the remote. That takes a long time, wish there was a quicker way to type the letters instead of from the remote. Also, it takes some work to maneuver through the different sites online with the remote. Overall, the TV is definitely a smart TV and even allows my cellphone to function as I watch movies or videos. Pretty neat! Sound and picture quality are pretty decent as well. Technology has really come along way. I'm glad I purchased this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Picture Quality is Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on a HD signal, blu-ray, is eye popping. Sound quality is also very good. The Smart TV function of this unit is used everyday and NEVER looses connection to our wireless router, which is approx. 45 feet away with many walls in between. The TV is light and thin with extra connections on the rear too. I will definitely buy Samsung products after witnessing the quality of this unit. You pay a little more for Samsung TV's but it's noticeable when you experience the overall quality and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart features a little slow, but overall great--

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and it streams netfix...Gets the local HD channels... has Pandora... light, and good sound... I am happy-

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Television has a gorgeous picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for a small corner in my kitchen that does not have cable connection and it has turned out to be just wonderful. Great picture, good sound and it is a smart tv with apps I can download via wifi. My grandchildren love the fact they can watch nexflix and other programs on this

    I would recommend this to a friend
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