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Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the picture quality, easy setup, smart features, and size of the 28" Class (27-1/2" Diag.) - LED - 720p - Smart - HDTV. They appreciate the great picture quality at a good price, and find the smart TV features neat. The TV's size is considered great for small spaces, and customers have had a positive experience with the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,161 reviews
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv as an 'open box' purchase. Sales associate was very helpful and reassuring. A great deal. This tv works wonderfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement tv for the Samsung we lost due to a lightening strike. The speaker on this model is not as good as the previous Samsung. In a small room so it fills our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was not bad and the quality of the picture was not bad either. My 11 year old was able to hook it up with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV great, Best Buy service great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online as the 28" is seldom carried in stores. Arrived early, easy pickup...TV works beautifully. Really like Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the qualty just one improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied, the only concern is the Wi-Fi reception signal is not the best, I believe the guys from Samsung can do better. other than that I am happy, I recommend this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but short life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the TV very much; however, it died after only a little more than 3 years. I would only recommend it if you don't use it more than about a couple of hours a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but channels change very slow I use roku so not sure why it's so slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a simple and expensive TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that was in expensive and simple, and it just serves the purpose. No problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working in my sons room with no problems. Sound not that great but I think that's the case with all flatscreen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cant use Netflix app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not use the netflix app and this is a known problem with this tv. Unfortunately i did not read the reviews before I purchased this tv regarding the netflix issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this Tv for a year and love everything about, even my 2 year old can easily navigate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv but bad service from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a perfect size but I am disappointed that Best Buy does not take the old tv. What are you supposed to do?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a gift for a friend of mine, she really needs this, she is still watching ancient TV's, she needs an update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement tv. Easy to install, just a plug and play and even easier to set up with our cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Only problem is the sound could go louder. We use in our RV camper. Will have to buy amphier someday and attach external speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is perfect for what I need. The folks at Best Buy did a great job of finding me what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has been great. Now have purchased 5 of them. Three for our family and 2 for family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDTV is also a smart Tv connect to the WIFI easily, we love the Samsung brand, the quality, of course Samsung support is the best I ever had to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good time for the weekend and a responsibility to his classmates and alumni of the apocalypse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs are great. This is the second one I bought. HD is great!!! I am enjoying it very much.

    I would recommend this to a friend