Customer Ratings & Reviews

Got suoer cold very quick and keeps temps inside nicely. Ice maker is fast and quiet.. Love this refrigerator..

I love my new Samsung refrigerator. It is so quiet and easy to keep the door free of fingerprints. It looks very nice in my kitchen. Lauren was very helpful in helping me make my purchase.

So far so Good I’m loving it. Lots of room for my family.

Love this fridge! It's been great so far. The temperature controls are great. The filter is in a super accessible spot. Not to mention the space! Incredible.

Haven’t had a new fridge in 15 years! Absolutely love this stainless no fingerprint fridge. French door and bottom freezer hold plenty!! So quiet and great ice maker! It’s beautiful inside and out!!

Great product at a great price! We have purchased the majority of our appliances through Best Buy and have always been impressed with the quality and value of theirs products. The interest free financing has been helpful, too! Thank you

I love this fridge! I needed something bigger for my preschool business and this is perfect. Delivery, old appliance moving and installation was simple and fast. The fridge has a power cool feature to get it up and running quickly and the freezer is bigger than I thought. I’m gonna tell everyone who will listen about my new love!

Very nice sales man. He helped us alot. Thank you for that. Our ref. Love love it

This is a very spacious refrigerator and efficient. The delivery was very good!

It is a beautiful refrigerator and organized! The installers were professional. They were challenged bringing it into our house and knew just what to do.

It is taking a little bit to adjust to the new fridge, my prior fridge was a traditional top freezer double door. Having the freezer on the bottom in a drawer with a double door on the top is a little different for me. Can't wait for the matching stove and dishwasher to be installed.

Brand new out of the box and immediately the motor (compressor?) ran constantly 23-24 hours per day for an entire week (before we returned it). Could hear it in every room of the house. Is there no quality control? It is beyond me how such a defective device can be sent to a customer. It is a huge inconvenience to return an appliance. And now we are paying $200+ more for a different fridge. Additionally, the ice cube maker produced about 15 cubes in the first 24 hours and all of them were stuck together by a thick layer of ice. Unfortunately, I did not research the device until after the problems were evident and found Samsung has history of problematic ice makers. Look for objective research. Not store websites.

Paid for installation and my doors are uneven. When I called Best Buy.com they told me this model has uneven doors...???

Received the product today with expert installation by bestbuy team. However one of the vegetable drawer was found broken after I removed the tapes from side. Called in bestbuy and they are sending a replacement within next few days. Little inconvenience but not a deal breaker. Love you BestBuy.

Best purchase EVER!!! It’s so much room and just beautiful… we love it!

I bought a new refrigerator but got a dented one compared to open box standards. I pointed it out to the delivery boy and he said “tell them about it on the review”

It doesn’t MATTER how lovely, how delightfully cold is this fridge, because SAMSUNG failed miserably at THE central design challenge of two swinging refrigerator doors successfully closing and sealing against only each other. I am a middle school teacher and participate in tag-team caregiver duties at my sister’s home with our 79 year old diminutive mom (yes it’s backward; mom has to care for her child with early dementia). I’ve purchased two SAMSUNG TVs in the past twelve months, and unreservedly purchased this fridge online as a result of my experience and confidence in both SAMSUNG and Best Buy. I knew Mom would be bowled over (on her birthday) by a 2021 refrigerator such as this, how it would serve as some delight in midst of caregiver stress, but instead I have to keep showing her how to “be careful” and ensure the doors close. In 2021. It’s outrageous, unacceptable. I have a 10 year old Kenmore at my home and couldn’t even tell you how the doors meet and seal against each other because they do it every time, no matter if only one door is opened, or both opened and closed simultaneously, and no matter the age of the person attempting to access the contents of the refrigerator. Just you go inside any retailer that sells appliances. Dart on over to the French door refrigerator models, repeatedly open and close the doors individually, then simultaneously. Try all units, even if you wouldn’t buy that particular one. Ask your friends and family about their units’ door function. This is a practice I didn’t think I needed to do as a consumer but I am advising you because you will come to know by gazing only at my images how absolutely preposterous is this mechanism on this fridge. The left door has a hinged piece of “trim” that is supposed to slide behind the right door edge and provide a seal. It’s cumbersome and inconsistent. My final pic shows an unsuccessful “closure”. Truly, I’m astonished that people thought this design was at all plausible. Perhaps…noooo…surely it’s not why it was discounted? Say it isn’t so! Best Buy PLEASE come and get this. Let me find another, and return to my delighted long term customer status.

One word I have for this refrigerator "EPIC"!!!! The space available is awesome. This is our first frig with the freezer in the bottom. How convenient, with the two shelf freezer storage, freezer food that we use often is on top with lesser used food can kept on bottom.

Love my new fridge. Just a bit disappointed with some scratches on the left side where it faces out to my dining room.

Good refrigerator. However, there is a strange smell sometimes coming from the back. Besides that, I don't have any issues,