Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- |
- SKU:
- 6323226
Customer reviews
Rating 4.4 out of 5 stars with 2165 reviews
(2,165 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 7 year old fridge died so I needed a replacement and went to Best Buy. Everyone there was most helpful in helping me find a replacement that was not easy as I needed Black Stainless and wanted an icemaker in the door. Unfortunately the ice maker is the only thing about the fridge that I am not so pleased with. Don't really like the ice that comes out. I do like the FlexZone drawer.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage on the doors is limited in size and quantity. The flexibility to move shelves around is limited, but once I removed the half-slider shelf and opened up more space for tall items, it's worked out quite well. The manual is written/illustrated very poorly wrt this shelf. Otherwise, my only complaint is it produces the wimpiest ice cubes ever. They are small and seem to be mostly air as a glass full quickly becomes a half glass full when the liquid is added.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, gkras. Samsung is always looking for ways to improve our products and reviews like yours are vital in that process. ^Lo
Rated 5 out of 5 stars
Best Buy - Best Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."My experience with both the refrigerator and Best Buy’s service was exceptional. The team there really went above and beyond to assist me in selecting the ideal model for my specific needs. They took the time to understand my requirements, from storage capacity to energy efficiency, and helped me find a fridge that not only fits my space perfectly but also aligns with my budget. Their guidance made the whole shopping process smooth and stress-free, and I felt confident in my choice thanks to their expertise."
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love my Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my mew Samsung Refrigerator cause it has more space than the LG.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Not perfect but still love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for six months and this refrigerator works great. But if I imagined my perfect fridge the ice maker would be raise just a tiny bit so I could fit slim cans underneath it and the ice maker wouldn't be so loud anddddddd the water dispenser would be faster and also not placed so far forward. I can't tell you how many times I have put a glass or water bottle on the dispenser just for the water to fall all over my hand completely missing it's intended target. But I love the drawers and the door space in the fridge. I also love that it alerts you when the door is left open. That's has saved me more times than one.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
An excellent value refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is spacious and easy to maintain, you can even Bluetooth connect it to your phone to adjust temperatures and be given notice that the doors are open. Also the fingerprint resistant stainless steel cuts down on a lot of cleaning.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is working well and spacious and easy to clean.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
No problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator at this price point $1600 no problems whatsoever.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous frig. The middle drawer keeps you from opening the whole door when you want something small. You can also open vegetable draw with only one door open. Very cooling efficient design
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung French doors & flex drawer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this fridge has everything I need. Love the lighting and flex drawer plus large freezer. The look is elegant and French doors give the fridge section easy access.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of features that I like about this refrigerator - many drawers, storage capacity, split temperature control, fingerprint resistant stainless steel, etc. It also is a beautiful match to the rest of my stainless steel appliances.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues in the beginning concerning the freezer not getting cold in temperature to completely freeze our food. Reading the book for this refrigerator the Peak Demand Mode was on. We have a smart meter supplied buy Electric Company. The electric company was controlling the temp in my freezer which stayed at +8 degrees. I disengaged this option and set the freezer temperature to -2. Samsung told me -2 degrees is the proper setting. See page 45 and 55 of the manual to turn off the PEAK DEMAND MODE. Never had a problem since. The ice maker is somewhat noisy but not as noisy as our old refrigerator. Great Purchase.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Every thing I ever wanted in a refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a similar product from Best Buy over 7 years ago and wanted the same configuration. Very quiet and everything works perfectly. Delivery people did an excellent job in taking out the old refrigerator and bringing in the new. I only need one refrigerator with this one.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great Item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item .... Dont Stick out the Counter ... Very net item
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and the spaces that this fridge has. We have great experience with Danny. He is very professional and knowledgeable. He has made our buying experience a very pleasant one.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price. Very nice at work well.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Love Most of this refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator EXCEPT that the ice will get stuck and slowly melt down the front, leaving puddles on top of each door. other than that, i absolutely LOVE the middle draw that can change temp from refrigerator to freezer depending on your needs. Samsung needs to redesign the door water/ice dispenser area.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, large refrigerator that works as expected. We use the middle drawer for drinks and everything works great.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Big Improvement!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 8 year old GE refrigerator side by side that came with our new home with the Samsung 4 Door French Refrigerator. It is a big improvement in capacity & storage design.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
My BEST. Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the purchase I have ever made. The French doors feel im pending the doors to a palace. The amount of room and storage boggles my mind. No more moving items out or side ways to get that item in the back. It’s easier to keep immaculate , there is so much more room to maneuver everything. My dairy has its own area. My middle drawer is excellent for keeping cold cuts, cheese and dips like humus. The freezer is easy to reach and organize.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend

















