Customer Ratings & Reviews

We love this fridge, shelves offer lots of flexible options, unlike traditional fridge, this one allows you to lift sections of it to allow space for taller items. The middle drawer section has an adjustable divider, very easy to manage.

Great value! This fridge has a lot of room & runs quite silently which are 2 very important factors for me. It is definitely print resistant & any grime wipes away easily & doesn’t leave any “swear wipes” behind.

The stainless steel looks very beautiful. Very nice design with 2 bottom drawers for easier access and a bonus with the fingerprint resistant for households with little children. Compartments inside are nice and adjustable shelves can be used to maximize storage of more items. So far, no issues with water dispenser or ice maker and I believe the frig has been fairly quiet so far. Nothing to complain about yet as it has only been two weeks since delivery but I am crossing my fingers it will last a long time without any issues.

We have the fridge for more than a week now and we are so happy to replace our old GE refrigerator with Samsung one! It works silently. It has so much more space that it can hold 30% more stuffs than our old one. One issue that I have is not able to connect to the WiFi but I am yet to check the manual. We are really happy with this purchase and hope this will last for really long years!!

Purchased this refrigerator for my mother as a Christmas gift and she is thrilled that is has so much room and her food stays so fresh. She is still learning to work the flex drawer but she loves it will definitely come in handy since she does gardening!!!

Currently remodeling the entire kitchen. We love the fridge. We wanted a model similar to what we used when we were on vacation. Our airBnB had this same model and we were thankful to find it for ourselves. Plugged it in, works fine, no damage, and delivered on time!

Like the product, especially the center FlexZone Drawer. Only issue is the right front door was received with 3 sets of dual dimples in the skin adjacent to the handles from left to right across the surface. I called to report this and did not understand the options or attitude regarding how to handle this cosmetic issue, which remains outstanding.

This fridge is huge !!! Love it so far so many different expansions thru out. It can accommodate all sizes of items.

The fridge looks great, fit my kitchen just as expected. The price is great with a big discount. Very happy with the purchase

Good size large refrigerator with middle drawer for fresh produce/cheese. Freezer size is ok. Ice-water dispenser in door makes crushed or cubed. Need to have a water source they can connect it to already tapped. Took about 30 minutes to take out old unit, install new one, put on doors, connect water. Went over filter location and basic walk thru. Have additional questions ready as they have other stops.

Very nice refrigerator! Love the freezer in the bottom love the middle drawer and the produce drawer works beautifully

Love, love, love…..so much storage. Love the flex drawer. My kitchen looks amazing with the upgraded appliances.

I love the Flex Zone drawer. It works so smooth when you open and close it. You can set 4 different Temps for the drawer. This has Wi-Fi so with the Samsung Smart things app you are able to see and set the current temperatures in the fridge, freezer and drawer. It also shows how many times a day the doors have been opened. The door bins are very nice and a gallon of milk fits neatly in the right hand door.

Fantastic fridge if even necessary to Mention it Big, safe easy to clean … display amazing constant and stable during storm … Perfect product …

The issue here is Samsung failed to publish a critical dimension; the hinge cover at the front top of the fridge is now 6.5" deep versus the typical 2.5" to 3", this means you need the full 70" of clearance front to back now or you can't push the refrigerator back to the proper depth. Samsung has every other dimension published and this extra deep hinge cover causes problems if you have a full size over tge fridge cabinet to work around. Ultimately this is my fault in the end but it should be noted in the manual. This is the 3rd model of Samsung refrigerators I have purchased in the last 16 months, the other 2 had no fitment issues. Side note, I also talked to cabinet manufacturers/installers and they have since changed their width to 37" for Samsung and other brands due to fitment issues caused by tabs on the back, now they are also recommending 72" heights due to new model designs causing problems. Again, my fault and I should have physically measured the model in a store but that was a 100 mile round trip to the store and I purchsed online based on past experience. The fix is of course to cut .25" off the bottom of the cabinet to accommodate the new hinge depth. You also cannot eliminate the hinge cover because it goes all the way across the top of the fridge and it has wire harnesses connected to it.

The delivery team was amazing. I always a blessing to interact with refreshing people, more so at home.

Big space with great technology. Best fridge. I would recomend it

We recently bought a house & moved Cross Country but we unexpectedly realized the fridge that came with the house was not staying cold enough. The sellers apparently forgot to mention the house has a large bat colony, the garbage disposal wasn’t punched out, the dish washer didn’t work, the fridge doesn’t hold a SAFE temp and a few... We immediately ran to Best Buy and ended up doing very little research. The fridge we picked out in Black Stainless was out of stock so one of their workers suggested this Samsung 4 Door Flex Drawer With Ice & Water because it could be delivered quickly. It was in stock but we are definitely NOT happy with it. Where to start? 1. It was delivered with the flex zone & the freezer bars badly scratched and 2 small dents. (SEE PHOTOS) 2. Getting ice is DEFINITELY an issue. First it Does Not make enough. It comes out very VERY slowly & spews small pieces all over. 3. The black Stainless is NOT finger print free. 4. The top & middle shelves do NOT go all the way back so items like a bottle of water or jelly jar, etc, can fall through to the next shelf.. 5. The side shelves are horrible, especially if you pack a lot into your fridge this can definitely be an issue. The shelf flips up for taller items but the space is small. I was expecting to get 5-10 years for this price but after looking over reviews I’m not hopeful.

We do not like the bottom freezer at all and have less space in it than the LG side by side that we had. I also do not like the space for the condiments on the inside doors. It's less space than we had in our side by side. The big thing is the icemaker is still an issue for the Samsung refrigerators. $2600 refrigerator and they still can't seem to figure out how to make the ice dispenser work properly. Apparently, Samsung has a class action lawsuit over their icemakers. This is a new model delivered to us August 28, 2020. The icemaker works very poorly. On the cubed ice, it spits and shreds ice, struggles to dispense. The ice pieces have a weird frost on them. The ice seems to partially thaw and refreeze because they get clumped together and jam up. The small crushed shredding of ice gets stuck in the dispenser and then leaks down into the tray. It's a mess. I do not recommend this refrigerator.

The refrigerator is a great value for the money. The only negative thing about the refrigerator I would have to say is that the doors don't slam shut like other double door refrigerators, You have to push them close.We caught the refrigerator on sale and got a great deal, And it hasn't given us any issues yet in for the size holds a lot of food. A lot!!!