Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- |
- SKU:
- 6323226
Customer reviews
Rating 4.4 out of 5 stars with 2166 reviews
(2,166 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, is spacious and it looks very pretty in my kitchen
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its everything I thought it was going to be. Works great. Looks great.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
The fridge that is spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I needed. It is spacious inside with adjust shelves to make it easier to adjust according to my groceries. The easy water and ice dispenser are nice. The best part is that Best Buy came set it up and did it all for me. It was an amazing experience. I had a bad experience in the past, but Best Buy has now been reinstated with me. I recently went back to look at a printer and again I had a great experience.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything we wanted and we are very happy with the delivery team along with the sales rep who assisted us in our purchase.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Drawer functionality
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is an awesome buy. Deep counter space and oversize drawers. Best part is the middle drawer for special beverages. i.e wine, beer, endless possibilities.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect. be sure to measure before purchasing. I love this and so far no problem it has all the space needed for my family
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great, on time and was very professional. They told me to purge the water and throw out the first ice. No one has ever told me that and for that, I highly recommend them.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 4 out of 5 stars
Samsung French door
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its good but from inside there is not much space. Its just looks beautiful but interms of space its not that spacious.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friend Rated 3 out of 5 stars
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don’t waste your money on a Samsung fridge!!! we have owned this fridge only 6 months and the ice maker is already frozen and won’t work! Junk.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kojo, we understand your frustration if your ice maker is frozen. Allow us to help.
Here is a guide to help you troubleshoot if your ice maker is frozen. Please choose, "Ice maker is frozen over." Kindly click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151545986) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Great Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay fridge just wish the storage was a little better then ice machine takes up alot of the space in the fridge.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excelent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase I am very happy to have bought this refrigerator one hundred percent recommended!
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like having the drawer individually, I don't have to open the fridge doors. Plenty space
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to similar fridges at the same price point this was the largest fridge with the most features at nearly 1.2K less.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of my new fridge and it work’s wonderfully.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung is the best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance is handsome and performs very well. Only complaint is how long it takes to switch from water to ice.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Drawer functionality
Rated 4 out of 5 stars
Great Refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my mom has an older version and I missed the middle drawer when we moved out! The bottom freezer drawer is bigger than I anticipated. It's so nice to not have to bend down to get to the veggies anymore and have easy access to the deli drawer instead of a giant drawer near the bottom where items fell to the bottom to expire and stink up the fridge! My reason for 4 stars was our experience with delivery. The team that delivered made my husband take our front door off the house to bring the refrigerator in instead of taking the doors off the refrigerator. So now my relatively new front door is scratched up at the hinges. We were also disappointed that they would not help us out by bringing the old one to the garage for us. Especially since the front door was already off due to their laziness.
This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
We love our new fridge. Samsung you did it right!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, glamorous, and stylish. Lots of options for storing and preserving food. Quiet, functional, and easy to access contents. We are very happy with it.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
So Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch refrigerator. So impressed with the size and storage. My wife and kids love it. It's very easy on the eyes and easy to use
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Drawer functionality
Rated 5 out of 5 stars
Highly Reccommended.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. I had a side by side before and now with the French doors I am able to put multiple large pans in it. Love the FlexZone drawer for storing extras like butter, cheese and snacks for a quick grab. Freezer has a drawer on top that is great for storing frozen bags of veggies and keeps everything more visible and not buried.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Nice fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased this fridge as an upgrade to our side by side. I love it! It is so much easier to organize and the amount of interior room is wonderful. I’m very happy!
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend

















