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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2166 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,166 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, is spacious and it looks very pretty in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I thought it was going to be. Works great. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The fridge that is spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. It is spacious inside with adjust shelves to make it easier to adjust according to my groceries. The easy water and ice dispenser are nice. The best part is that Best Buy came set it up and did it all for me. It was an amazing experience. I had a bad experience in the past, but Best Buy has now been reinstated with me. I recently went back to look at a printer and again I had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we wanted and we are very happy with the delivery team along with the sales rep who assisted us in our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is an awesome buy. Deep counter space and oversize drawers. Best part is the middle drawer for special beverages. i.e wine, beer, endless possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect. be sure to measure before purchasing. I love this and so far no problem it has all the space needed for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, on time and was very professional. They told me to purge the water and throw out the first ice. No one has ever told me that and for that, I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung French door

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its good but from inside there is not much space. Its just looks beautiful but interms of space its not that spacious.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t waste your money on a Samsung fridge!!! we have owned this fridge only 6 months and the ice maker is already frozen and won’t work! Junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kojo, we understand your frustration if your ice maker is frozen. Allow us to help.

      Here is a guide to help you troubleshoot if your ice maker is frozen. Please choose, "Ice maker is frozen over." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151545986) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay fridge just wish the storage was a little better then ice machine takes up alot of the space in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I am very happy to have bought this refrigerator one hundred percent recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the drawer individually, I don't have to open the fridge doors. Plenty space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to similar fridges at the same price point this was the largest fridge with the most features at nearly 1.2K less.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of my new fridge and it work’s wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance is handsome and performs very well. Only complaint is how long it takes to switch from water to ice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 4 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my mom has an older version and I missed the middle drawer when we moved out! The bottom freezer drawer is bigger than I anticipated. It's so nice to not have to bend down to get to the veggies anymore and have easy access to the deli drawer instead of a giant drawer near the bottom where items fell to the bottom to expire and stink up the fridge! My reason for 4 stars was our experience with delivery. The team that delivered made my husband take our front door off the house to bring the refrigerator in instead of taking the doors off the refrigerator. So now my relatively new front door is scratched up at the hinges. We were also disappointed that they would not help us out by bringing the old one to the garage for us. Especially since the front door was already off due to their laziness.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We love our new fridge. Samsung you did it right!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, glamorous, and stylish. Lots of options for storing and preserving food. Quiet, functional, and easy to access contents. We are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    So Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch refrigerator. So impressed with the size and storage. My wife and kids love it. It's very easy on the eyes and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Highly Reccommended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I had a side by side before and now with the French doors I am able to put multiple large pans in it. Love the FlexZone drawer for storing extras like butter, cheese and snacks for a quick grab. Freezer has a drawer on top that is great for storing frozen bags of veggies and keeps everything more visible and not buried.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this fridge as an upgrade to our side by side. I love it! It is so much easier to organize and the amount of interior room is wonderful. I’m very happy!

    I would recommend this to a friend