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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2166 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,166 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My first time with an ice and water dispenser and I'm glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Love the flex drawer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. We were without an ice maker (previous LG ice maker went out and when I called service the parts were discontinued) for several years. The ice maker on this unit has been stellar so far. Especially like the flex drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge except for the ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great and provides lots of options for storage. We bought this to replace a GE side by side that came with our new house. Love the drawer set up. Great overall capacity. Very quiet operation. I read some reviews about leaking ice makers, but have had zero issues. The drawback is a low capacity ice maker, compared to the GE that was replaced. It feels like it is about half the amount of cubes. Side note, the Best Buy delivery team does a great job. We had originally bought this through Costco. It was supposed to be back ordered for about three weeks. After 3 weeks of receiving no communications from Costco, I called them. They said the product had not yet been manufactured and it would be about another 5-weeks. I cancelled and ordered from BBY. They delivered it in four days, even though it was listed as back ordered. We just bought a Samsung washer and dryer from BBY too. Another great experience. We should have stuck with them to begin with on the fridge. Real rating would be 4.5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! I have used it for 2 months now and I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet. So clean and purdy! lol It's big and very roomy. I love not having to open the main refrigerator doors to get to the deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase and has worked very well. It is spacious and durable and is also energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, no complaints! Plenty of space, well working ice machine and water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best refrigerator I own hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator. Very quiet and has tons of room to fit all our food that needs to be refrigerated. Love all the features and designs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 28 cubic feet refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Don’t know how I lived without the refrigerator drawer. So convenient for drinks, snack, cheeses, butter, etc. refrigerator section above has more than adequate room for everything. Freezer also big. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally bought a fridge with the water and ice dispenser. Does not disappoint. We love the middle drawer. I thought we were loosing space especially in the freezer because of it but it’s much better. We went 1 cubic square foot bigger than what we previously had too but this was much slimmer looking and fit better.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 4 out of 5 stars

    Good, but a little louder than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Nice bright lights, easy to use controls, and the middle drawer is very convenient. We have had it for just under a month and all has been good thus far. The only reason I can't give it 5 stars is because you can hear it vibrating when the house is quiet. If I put my hand on its side and apply a little bit of pressure, it becomes incredibly quiet, but when it take it away, it make a low hum. I assume that is just vibration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BARefridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. Good space in unit to put lots of goodies in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but the water dispenser doesnt have a water catching tray and the ice is really loud other than that good fridge and fancy feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bigger fridge for storage bought this beast of a fridge and we love it thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs overall happy with this purchase Dairy quiet keeps clean very spacious now regrets Samsung did a great job with this specific product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine a better dispenser fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cubed and crushed ice dispenser is the worst. It shoots it everywhere instead of falling straight down to your cup. Already had Samsung technicians take a look at it and replace the dispenser but it is the same thing. They told me they could not do anything about it. Over $2,000 refrigerator and dispenser makes a mess every single time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work, very excellent delivery and service so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I have purchased. Has lots of room in it and having the FlexZone drawer is great for juice boxes and snacks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase a new fridge when our old one went out. We didn’t realize how much room we needed with a house full of boys. The flex door is perfect for our kids to grab snacks without having to make sure they aren’t climbing the shelves on the top. Only downside was trying to get the freezer to power freeze when it was delivered. It wasn’t much of an issue since we had a separate freezer. The instruction manual was little help to guide us. We just started punching buttons and got it to work somehow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to clean, food stays good longer, it just looks super amazing , its every thing you could ask for in a fridge.

    I would recommend this to a friend