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Customer Ratings & Reviews

Your price for this item is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2166 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,166 reviews
  • Rated 5 out of 5 stars

    Durkette

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and son-in-law. They are very happy with it! Very roomy. Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lopez Family Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working very nice. We really like the water station to refill bottles. Fill's up really fast. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase. I had a very good sales representative in the store. He took his time to explain my options. I would buy from Best Buy again bin the future. Customer service means a lot to me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I’ve owned. Spacious and the perfect slide out compartments. Looks amazing and works amazing .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good refrigerator. Had to adjust to a french door model but have more room than old one. Got a good price on this one so it is a great value for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our fridge due to expecting our first child. Our old fridge was a side-by-side and worked great, but everything felt crammed in, this fridge is amazing. It has some features that we don’t use, like the app comparability. Also, the first few days it made a high pitched noise that sounded like it was coming from the back of the fridge, however after it got broken in a little the noise went away and now the fridge is nearly silent. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room and looks good. Lots of extras

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!! There is plenty of freezer/fridge space. I love the drawer for cans.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Flexzone Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with some quirkiness. The flexzone is not really necessary, but has served us well as a soda can tray (it has a specific setting for beverages, etc.). I have found the shelving in the main fridge to be awkward, as you almost have to take a shelf out to stand common taller items upright (a gallon of milk, 2L of soda, etc.). The ice maker makes an adequate amount of ice, and the freezer is a good size. Overall a decent product with the 10 year inverter warranty from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! We had an only KitchenAid fridge, it was easily 15 years old so it was time for an upgrade. My dad has all Samsung appliances and loves them so we went with this fridge. It is very spacious and I love the fact that it is a smart fridge that can connect to an app to alert you to anything you need to know. The drawers are easy to pull out so my 5year old son can access the freezer and flex drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in so much love with this samsung fridge, very great product with lots of storage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Icemaker will stop working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! The icemaker in these Samsung refrigerators will freeze up and stop working within about a year of owning the fridge. You'll need to either use your warranty or use a hairdryer to defrost the inside of the icemaker every few months. Look it up - it's a known issue. Totally ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KelceyP, sharing your experience with the ice maker matters. Allow us to help.

      Below is a link to diagnose if the ice maker freezes. Please choose "Ice maker is frozen over." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147876501) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great and we love it. We originally bought this same fridge 5 years ago for our first home, so when we moved and needed to buy new appliances the decision was easy. The middle drawer is super convenient and has it's own temperature control. Although Samsung moved the temperature controls to inside the door, the water and ice dispenser mechanism on the outside of the door is upgraded compared to years past. I would recommend this fridge to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layouts, French door makes it very easy to store food and beverages. Freezer below has a magic drawer and good separation storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. In Mets my requirement and expectation. Would refer to other potential buyers

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love the refrigerator. The middle drawer is extremely useful. The extra 2 cubic feet of storage is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was Great. Frige is Great. Life is Better now !

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    A Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Samsung fridge and it's spacious interior, quality exterior and functionality make it a good purchase. The only negative so far has been the ice-maker which produces crushed ice mixed with the cubed ice which we prefer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space for everything

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawer is super convenient as well as the adjustable shelf configuration options. Things don't seem to get buried as easily as in past fridges, even though this is much larger than anything else we've had. The only thing I would improve is the left door, it requires an extra push to close (if the right door isn't open). This isn't an issue for me but teens aren't as diligent at making sure anything is properly closed... good thing there is an alarm for doors left open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great addition to our Kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the Flexzone Drawer, we keep the beverages in there and it helps keep everyone from shuffling things in the rest of the fridge trying to get their beverage of choice! Husband LOVES the water dispenser. And the Freezer enables us to pick out what we are going to cook for dinner for the week from the upright freezer and making daily trips to it. Enough room to put the meal prep for each night together too! I love this Fridge, guess I am a grown up now, more excited about an appliance than I was before.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey HildeeDupree! It's really great to hear that you have found just what you and your family need! ^Jecca Samsung