Customer Ratings & Reviews
- Model:
- RF28R7201DT/AA
- SKU:
- 6323226
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Flex drawer fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good refrigerator and i love the flex drawer. The only issue is the ice maker it gets loud.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room. Looks great. Drawers move smooth. Easy to install
I would recommend this to a friend - Pros mentioned:Capacity
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be better, storage capacity is outstanding,
I would recommend this to a friend - Pros mentioned:Design, Drawer functionality
Great addition to my kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the movable shelves. One flips up, one retracts. They are very handy.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Love my new refrigerator!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never enjoyed a refrigerator like this one. The drawer is wonderful for keeping food we use every day, such as eggs and cheese. My husband likes to keep his food in that area so he never has to look for it in the rest of the fridge. Every part is so handy and easy to clean.
I would recommend this to a friend - Pros mentioned:Capacity
Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator alot of space keeps stuff cool wanted black but loving stainless
I would recommend this to a friend You will need to adjust to limited door space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has worked well since we got it a month ago. overall we like it. switching from a side by side will take some adjustments. You have limited door space. The ice maker side only has a few small door shelves.
I would recommend this to a friendPerfect Update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a side by side to French door. I researched features as well as rhe durability of appliance and the ice maker. The ice maker is a little bit noisy, but with 5 kids the only time I hear it is when the are sleeping. Works great and keeps up with our demand. I did add organizers because I am not a fan of chest freezers. They work great and no searching for food.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not completely satisfied with my selection. The ice dispenser is slow dispensing the ice especially the crushed ice which I love. We don’t even use the crushed ice. And I did not realize I was not getting the dual ice maker which I really wanted. I do like all the storage in the fridge however. I had been told I could still exchange it however none of the stores in my area have the black stainless dual ice maker in the size and style I have. I had the black LG BUT IT WAS NOT STAINLESS all the way thru and the black film started peeling badly yet I loved the dual ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy using your fridge, Barb! Let's make your ice maker become more sufficient!
To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
I have shared our youtube videos about the proper cleaning of the Samsung fridge. Please see the details below.
How to clean your Samsung refrigerator:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
How to properly deep clean the inside of your Samsung refrigerator:
https://www.youtube.com/watch?v=Zd0-HIDDrM0
How to deep clean your Samsung refrigerator:
https://www.youtube.com/watch?v=vWp2bnE3uhQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145347037, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Drawer functionality, Overall performance
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, looks great, and FlexZone Drawer allows for easy organization.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Very roomie!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of room and it works great. Ice machine is somewhat slow.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fridge unfortunately had to disassemble it a bit to fit it in my door thats a me problem tho dose not affect the rating and for the price it was a steel
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, good size, and I love the fridge compartment.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
It works great lot of space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I ever bought it works great Lots of space inside
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I purchased. Looms great an is very quiet.
I would recommend this to a friend samsung refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer. Fingerprint Resistant Stainless Steel. it came with everything I was looking for in a refrigerator. The only thing I would complain about is it is really hard to remove the glass to clean the refrigerator.
I would recommend this to a friend- Pros mentioned:Capacity
Great refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Very easy to clean and there's enough space to store our food.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Great refrigerator!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Plenty of space in both refrigerator top and in the freezer. The middle draw is very handy for items I use regularly, like butter, eggs, yogurt and cheeses. Also, deli meats and bacon. The freezer has a sliding drawer in it also which helps with organizing items.
I would recommend this to a friend Freezer Draw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know if I’d like the freezer drawer, but after a couple of weeks it really does keep the freezer better organized.
I would recommend this to a friend- Pros mentioned:Capacity
I love my fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new fridge. Spacious, easy to find things and no finger prints.
I would recommend this to a friend